This location does NOT do after hours drop offs. We found out the hard way! On the positive side, the staff is super friendly and helpful.
Susan S.
Customer Reviews for Chicks Southold Agway
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent service and a very friendly staff
Philip K.Nothing. Bryan was very knowledgeable and eager to help.
William N.I know there is always room for improvement but honestly i do not know where. Great place.
DIANA W.Southold Agway's service is alway excellent and friendly, and Uhaul trucks and trailers are always well maintained and high quality. Being here on Eastern Long island is very handy for us as I use you guys regularly due to the ease and selection. Thank you. Mike Dolan
Michael D.Great service, what a difference from the dump that the Brooklyn location is...
AMNON B.location is perfect for us here on east end! Agway is a great place with friendly staff and the trailer pickup is easy. no improvements needed.
MICHAEL D.Nothing. It was a perfect U Haul rental experience! Brian was great! He answered my myriad of questions and kept smiling!!! Merci.
Caroline Y.Nothing - Such a convenient location!
WILLIAML G.Awesome .all went smoothly
PATRICIA A.Always great service especially thanks to Brian and Cole
PHILIP K.The staff at Chicks Agway were friendly and professional!
Robert N.Easy pickup and drop off. They even called me to tell me they were holding my wallet I mistakenly left in truck!!
Gail J.Each of the people I talked to were polite and ready to answer any question I asked. I had had trouble either the web-site to request the rental. When I went to the U-Hall in Southold, every question was answered and it all took about seven minutes. The guys were really nice and helpful.
SHANNON S.Kevin is professional .
Evelyn W.The staff was courteous and helpful.
ANNE M.Unbelieveable horrific experience. The pick up location closed early and I had no idea and experienced an unacceptable delay. I would like a credit back to my account please.
Justin R.The vehicle was not very clean inside. Smoke smell and and had not been wiped clean inside. The location and staff were very nice
Lawrence R.The only issue I had was I had to return it from Ronkonkoma NY back to Southold. Usually when you rent from U-haul you can return it to a nearby dealer. So it took me alot more time to do that, as well as having to pay for the gas from Ronkonkoma back to Southold. I thought that was unfair. Otherwise everything else went well.
DONALD B.Brian was extremely helpful in assisting us. He went above and beyond to make sure we were able to rent what was best for our needs. Utility trailer was in good shape.
Paul V.Personnel is very helpful.
DAVID F.The van was easy to drive and was a pleasure to operate. It was easy to load and unload too. I would do this again. The staff at Agway were the best.
Ty S.Very friendly people renting the vans and I use them often!
ANDREALEE W.People at the place were great U-Haul in a hole was terrible lost 2 hrs because they dubble booked me sent to another place that I could not return truck after 4pm
RYAN W.The truck I booked weeks in advance was not available at the location I requested it at. The day before my move I was told I'd be getting a different truck an hour away, and could only pick it up the day before the day I had planned to. Very frustrating
Ashely G.Main cabin should be clean and the cargo area too. Too dusty.
Jose G.Location closes gates at 4pm so there's no evening drop off. The nice associate told me I wouldn't be charged anything extra. I tried returning rental by 4 pm although I paid until after 6. I didn't make it so I had to drive rental home adding a total of 64 miles. This added approximately $128 to my bill. Again the morning I returned the rental I waited to speak to representative. Again I was very nicely told DONT worry you won't be charged.... However I was really ruining my experience with U-haul
Andy Z.I was charged $5 for gas. It would be better if I was given a full tank of gas when I picked up the truck. Instead I had to return it with 3/4 of a tank. Its a little difficult to hit th exact mark when gassing up.
FRANK B.Don't know if possible to create for this location, but would appreciate 24-hour dropoff.
Angel N.I have rented (or tried to rent) six U-Haul vehicles from 6 different locations in the past 10 years. This was the best.
Matthew O.all went smooth and successful
Faris F.Excellent service à la clientèle
Donna Z.Better ability to set trailer reservations in advance. Brian was great at the Southold Agway U-Haul location!
Daniel W.The van smelled like stale fish, had trash in the cab and the fuel level was marked Full when it was only at 3/4.
Derrick M.This was a most pleasurable experience. They could not have been nicer
John B.Excellent service!!
Joseph S.The online checkin was not as easy as I thought it should be. After experiencing it I would choose the human experience over the online one.
Douglas G.I have extended my drop off through U-Haul and I was told to drop it off Monday however the store is closed on Mondays so I opted to drop it off Sunday and found the experience to be incredible as I pulled in another person was pulling out and the representative met me in the parking lot Took the keys and I was checked out immediately
Charles W.very handy to have Uhaul at Agway in Southold. easy in and out, nice staff and plenty of room to drive trailers in an out of :) glad you guys are there.
MIKE D.Chick's Southold Agway is a delightful business overall. I shop there often for other items as well as for my rental needs, and they are always extremely courteous and helpful! Fortement recommandé!
JAMES M M.both agents (check out and return) were very helpful and courteous.
gregory S.No need for improvement. Everything was excellent.
Todd H.People very friendly ??
Ernest L.Couldn't be easier to rent a truck here.
Patrick C.They are not train on how to use certificates, I could not redeem it.
Erwin L.Chicks Southold Agway was great, wonderful customer service, the operator there heard my complaints about the pick up location and encouraged me to pass them on.
Benjamin R.