Be patient as process might take up to an hour, but overall excellent.
Hunter S.
Customer Reviews for Chieftain Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Notify customer if extra items requested are not available (eg moving pads)
Erik M.Quit trying to change pickup location at the last minute! It got very confusing and was NOT the original location's fault
Lisa A.Great service !!!!!!
PAUL R.I've used U-haul several times over the years and this was the fastest, smoothest rental I've ever had. Great location.
Barry E.N/a
stevan J.I dropped off on a holiday, but called the friday ahead since I figured location would be closed - this helped so I recommend calling ahead if you'll be dropping off when it's closed.
Joy F.My experience was great, I will never go back to the place off 169 hy Tulsa Very timely pleasant experience. Will be back
roy D.Thanks for all your help
Robert H.Smooth simple process. Very clean and well maintained. Excellent service à la clientèle. Will use again.
CHERYL R.Great agent.
RAYMOND C.Very nice and helpful
sean G.Brian was very helpful!
jahmila K.This was not the right size truck so I brought it right back and it charged me for gas when I filled it up to the EXACT amount it had when I took it!!!! I only drove it 12 miles and had it less than 1 stinking hour!!!! I totally got ripped off and would like some of my money back.
DANA D.No room to park the truck
drew S.Keep up the good service.
thomas A.Very friendly, keep up the great work.
Victor O.We have rented from this Uhaul 5 times. It is run professionally and courteously. They are always helpful and the equipment has always been clean and in perfect working order. Yes, we would recommend this location and in fact we did just that today. Great to do business with.
mike B.Best uhaul experience I've had. No issues whatsoever. Great location
David P.He wasn't there when I was set to pick up and he complained where I left the trailer after he wasn't there for me to drop it to him. I placed it right next to his other uhaul!
AMBER E.Brian provided great customer service and allowed for the moving experience to be less stressful
dustin P.I had a tire Blow out on the auto transport. It took three hours to get it fixed. I feel I should be compensated for this delay which caused us to stay out a hotel for an additional expense.
Stephen B.No recommendations. The process went smoothly and quickly.
DAVID P.Brian is the best. I live in the neighborhood next to him And he is always helped us when we needed a trailer or a truck. Very accommodating and professional. I would recommend it to anyone.
CHRISTOPHER K.They were awesome. Made the experience easy and convient.
Nathan B.Brian was extremely helpful and friendly
MECHELLE W.Someone's is using my name, email, and phone number to order from this location for months. I'm not doing it and I've called repeatedly. I've called uhaul and the location. It never ends. I just want them to stop using my info.
JOSHUA E.Worst experience ever encountered. Set outside in the cold for an hour, no keys in th box for the truck I rented and on top of that I was way overcharged. I demand to speak to an executive or the decision maker immediately. Matthew Cowan 918-550-2274
Matt C.Brian was so helpful. He had the truck ready for us when we got there. It was clean and he was very friendly and professional. He had cleaned off the snow for us since it had just been a big snow storm. We will be doing our rentals there again.
Mark J.Brian is first class and great to work with at Elm Street Storage for renting U-haul equipment. I have rented trailers and trucks through this location for several years and always top notch service!
TIMOTHY P.A better job of inspecting trucks before they are picked up.
Larry R.Dropped on a Sunday. No one there. But signs were helpful and informative on what to do to drop and leave.
Cindy R.The office manager owner had a great flow of running his Uhaul operation. However, the space for drop off and pick up was extremely tight. Too many personal and rental vehicles to safely and easily maneuver, even a 15ft cargo truck.
LEAH T.I was so happy to get a call to let me know of a more cost efficient way to rent a uhaul. That kind of customer service is always amazing to experience. So thankful for uhaul! It made our move so easy
Rachel J.Great dealer, friendly, helpful and enjoy dealing with him
DAVID B.Advised me that the cruise control worked well and encouraged me to utilize it. I did and it worked great! Much less driving stress on an 1800 mile trip!
PAUL C.Top notch dealer. Would definitely return. Gives uhaul a good name.
JOE P.Great service!
BRIAN C.They went above and beyond to help me return the truck.
Ronald H.This is my go to place for truck rental.
Kenneth B.Brian Cleveland is the best and most helpful UHaul rep I've encountered. Five Star location and person.
JOHN S.Excellent service à la clientèle. Answered all questions. Very helpful.
DANIEL B.Brian was so helpful. There was plenty of trucks available. Easy rental process.
MICHEL J.Great location and friendly employees. Very helpful
DEZSO S.Great customer service!
ALLISON W.Bryan was amazing! He was very accommodating to our needs, and even helped us when we needed an additional trailer last minute. I would recommend this U-Haul rental location!
Robert C.You can't ask for better service and customer care from Brian Cleveland. Top notch storage and rental company.
MICHAEL C.Brian was very helpful and nice. Great experience!
GARRYL K.