Évaluations des clients Chucks Towing & Collision Service LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Chucks Towing & Collision Service LLC

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

LISA V. le

Évaluation :

Wonderful as always

Catherine S. le

Évaluation :

None

Mike H. le

Évaluation :

Great hassle free experience.

Scott M. le

Évaluation :

FAST AND EASY RETURN.

RSpgsFoodPantry C. le

Évaluation :

Chucks went over and above to make up for last months gas situation. Thanks to a GREAT local team we appreciate all you did and will certainly use you time and time AGAIN. Tnx

Natasha S. le

Évaluation :

The customer service individual was extremely rude and unfriendly. I felt that the service I paid for was an inconvenience to her. I was very close to cancelling the uhaul reservation all together due to the service I received.

RSpgsFoodPantry C. le

Évaluation :

Carefully watch the gas pick up Amount...my truck was "full" when I picked it up and when I refilled it at the end. I found the truck got 4 miles per gallon. 44 miles and it took 9.5 gallons of gas Seems strange.. but the reply from the dealership was well that's a truck

Bruce M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Wesley E. le

Évaluation :

Very nice and professional team at Chuck’s.

Timothy C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jack H. le

Évaluation :

The experience with Chuck’s Towing was superb. Even though I had to change my UHaul size twice and change my date twice the receptionist Mary was pleasant and at all times helpful.

Donald M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Joseph V. le

Évaluation :

very pleasant transaction. Highly recommend.

AL F. le

Évaluation :

Folks were very friendly and helpful. Help me hook up the trailer checked out all the lights and connections. Definitely recommend these folks to anyone looking to rent or drop off U-Haul

John B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tom F. le

Évaluation :

Nothing

William S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Bruce Karen W. le

Évaluation :

Staff do professional! Explained the rental agreement and took plenty of time to acquaint us with the vehicle. Wonderful experience!

brandon W. le

Évaluation :

Le client n'a pas laissé de commentaire.

EDWARD T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Florence A. le

Évaluation :

Everyone is so nice to deal with, service is excellent, great place. I strongly recommend Chuck's Towing for your U Haul needs.

Bryan P. le

Évaluation :

Nothing. They were very nice and helpful

Brandon W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Luz O. le

Évaluation :

Le client n'a pas laissé de commentaire.

JohnWinkler C. le

Évaluation :

I received confusing information from UHaul - I was notified that the trailer would be available at O'Connors in Speculator, NY, but on the day of pickup, I called them and they did not have the 6x12 trailer I needed. Someone had to drive close to 2 hours round trip to pick up the trailer. Very inconvenient.

Cecil G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Diane H. le

Évaluation :

Le client n'a pas laissé de commentaire.

SARA S. le

Évaluation :

Mary at Chuck's Towing Richfield U-Haul was amazing--- super efficient, friendly and knowledgeable. This was by FAR the best U-Haul experience I have ever had (and I have used U-Haul at various times, starting with my first rental as a college student in 1976! Thank you

Priscilla B. le

Évaluation :

I needed a ride home(6 miles) and Chuck brought me home. That was fantastic.

Beth S. le

Évaluation :

I feel if you had bigger trucks available would be better for customers. I had to make two trips instead of one based on the recommendation of the renting facility therefore the rental cost me double in mileage when I could have saved money and time by renting a bigger truck and only having to only do one trip....

TRACEY C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Keith A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lucy M. le

Évaluation :

Friendly, knowledgeable staff. Got us on the road quickly

Stephen G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Brett R. le

Évaluation :

Friendly staff went out of the way to assist in a last minute rental.

Kelly B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jo Ellen M. le

Évaluation :

Very customer friendly and thorough.

Megan C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ian S. le

Évaluation :

I waited for the only available person to argue with a tow truck driver about his situation (this location is also a repair shop). The office is a complete mess. The lady that I interacted with was very kind and polite. However, she had no idea where "the boss" wanted the trailer. She suggested I park it between two other U-Haul vehicles. Should I have attempted to park the trailer where they wanted it, there would have been approx 1ft of extra space on each side of the trailer. This would have meant utilizing trailer parking skills I do not have. Furthermore, it would have meant that I would have to drive into a main road and block traffic (whille putting myself in harms-way) in order to attempt to back the 6x12 into the spot they desired. I politely explained that I could not put the trailer there. We then waited outside in the freezing cold for 5 minutes waiting for "the boss" to be done doing something to come give her and me further direction on where to park the trailer. After waiting what I deemed to be and unacceptable amount of time (20 minutes from time of arrival) I informed her that a decision had to be made as I had other things to do. She told me to park it in a much easier location. I did so without incident. Just as I unhooked the trailer a man walked up to me and said something like " You were supposed to park it between those other Uhaul vehicles! So you just went and decided to park it wherever you'd like?!?!" The conversation escalated and I decided to walk away and leave.

GARY D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lorelyn B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Richard T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Alexander K. le

Évaluation :

Le client n'a pas laissé de commentaire.

cindy E. le

Évaluation :

Le client n'a pas laissé de commentaire.

JASON K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Pete W. le

Évaluation :

Le client n'a pas laissé de commentaire.

jinny B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Richard T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ian M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mike T. le

Évaluation :

We could not get a larger truck so we were forced to make two trips doubling our mileage. We rented a 10 footer that was very clean and drove nicely and the customer service was excellent.

Kelly B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael B. le

Évaluation :

Fast, friendly service. Pickup and return took less than 10 minutes each. Knowledgable staff.

Patrick F. le

Évaluation :

Remote check-in and check out didn't work at this location. Overbilled for 23 miles at 0.29/mile. Drop off key location not labeled. After speaking with customer service rep, not worth the hassle of "opening a file."

Debbi M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Richard T. le

Évaluation :

Le client n'a pas laissé de commentaire.

william N. le

Évaluation :

Nothing. Friendly staff. Smooth transaction on pick up and return. I would certainly use this branch again W

Adnan H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Erin Y. le

Évaluation :

Le client n'a pas laissé de commentaire.

MARK A C. le

Évaluation :

Service was excellent. Equipment was in new or like new condition. I would highly recommend this facility for trailer rentals.

Charlene D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lucy H. le

Évaluation :

I needed a truck over the Labor Day weekend. They didn’t have one understandably, but they went over and above trying to get me one from another location. Then they stayed open past closing time to accommodate my pickup time... Excellent service! I really appreciated the flexibility.

Richard W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Osvaldo V. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michele B. le

Évaluation :

Le client n'a pas laissé de commentaire.

dave G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Richard P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Pete G. le

Évaluation :

I have been renting equipment from U-Haul for over 30 years! Every rental went smoothly. Great job! Keep up the good work!

Cathy H. le

Évaluation :

Very nice people!

Clifford B. le

Évaluation :

Le client n'a pas laissé de commentaire.

DJ K. le

Évaluation :

Mary was great and very accomodating. Great people. Great Service.

Kyle P. le

Évaluation :

The girl at chucks is very friendly and made the process very quick

bill M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Andrew C. le

Évaluation :

Maybe an instruction manual or flyer for the auto transport

Rick C. le

Évaluation :

Very helpful and gave us excellent details .Thoroughly reviewed the entire process.

Tim N. le

Évaluation :

I originally was looking for a U-haul location in Oneonta, NY. This one was in Richfield Springs, about a 45 minute drive away. I needed a12x6 cargo trailer on very short notice. While there had to be about a 1/2 a dozen locations in the Oneonta area, none of them had what I needed. So I traveled to Richfield Springs because they had want I wanted. You could make more 'inventory' available in Oneonta. It is a more populated area.

Eric E. le

Évaluation :

Le client n'a pas laissé de commentaire.

gene K. le

Évaluation :

Great to do Business with Thank You

Richard T. le

Évaluation :

Very easy, helpfull

Kathleen D. le

Évaluation :

This does not have to fo with Chuck's Towing but U-Haul. $.79 per mile is pretty excessive considering the current rate per mile is $.545.

John D. le

Évaluation :

very good job top

LUCAS B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Candy B. le

Évaluation :

They are very nice people at Chuck's , they walk around making sure the damage that is done is marked! I will definitely do more business with them!!

Tony K. le

Évaluation :

Trucks in a snowy climate like Upstate NY should be better equipped with tires for snow. We could not back up the driveway when the truck was loaded as it had snowed the night before and the wheels just spun. Luckily we were able to drive up the driveway but unloading was a hassle as we had to walk down the ramp and around the truck and into the house.

Robert D. le

Évaluation :

Joe did an excellent job hooking up my car and explaining safety points such as checking the tie downs and the hitch even in snowy conditions.

Brent B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ed B. le

Évaluation :

Great service, advice, and pleasant people to work with. Would recommend 100% to someone else.

Peter M. le

Évaluation :

Rep was very helpful and resolved an issue for me without any problems.

Jessica P. le

Évaluation :

Very friendly! Easy to deal with. I would come to this location again - thank you!

Julie L. le

Évaluation :

They go above and beyond for their customers

Duane Diana C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Rick C. le

Évaluation :

Everything was perfect.

le

Évaluation :

Keep doing what you are doing ??

Denise T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jason C. le

Évaluation :

They are very friendly people and are willing to answer your questions

James G. le

Évaluation :

Tow dolly rachet straps fill up with ice and road sand. Spent more time freeing them up then the actual tow job. Protect them.

RSpgsFoodPantry C. le

Évaluation :

Lower prices always help especially non-profits

Julie L. le

Évaluation :

Le client n'a pas laissé de commentaire.

bob G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Wendy B. le

Évaluation :

I had a problem with my light hookup, the technician got me in early, fixed the lights, and hooked up the trailer for me. Excellent service, nice people to deal with.