The van wasn't clean when we got it,It was pretty dusty and stuff on the floor.But overall I would rent the van again.What you can do to improve is add a Return for vans,I drop the van off at 7pm and my wife and I sat there til a little after 8pm trying to get it checked in.
Darryl M
Customer Reviews for Churchland Movers Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The employee that scheduled my rental time and day was very friendly and personable but when I arrived to pick up the van and returned it the next day the employee had no emotion and seemed to hate his job. Not very friendly at all.
Courtney HU-Haul clerk was very welcoming and pleasant!!!
Troy ETo improve it would be good to have more bright light s when returning the truck at night for safety purposes. The truck we had the inside light didn't come in the back of the truck, It could be we wasn't turning on the right one.Ovetall the Truck was good
Darryl MNothing to improve. Keep up the great work.
Hiram TThe representative was friendly and helpful. The rental process was easy amd quick. I will definitely rent from this location again.
Kerri BGood selection of vehicles, courteous and professional
MICHAELEVERETT LKevin was very friendly and had great customer service
Todd MThe representative was very courteous and friendly. Great customer service!
Geila DExcellent service à la clientèle
Tracy VNot a thing
alexander fExcellent service provided by Tammy....thank you!
Terry BThis is the second time renting from this location and can tell you that with Ms.Tammy you will get great costumer service!!! Another reason to use this location is that they always had a truck I needed.
Louos HEverything was great
Bridget WThe transmission on the truck I had shifted really hard.
William HTami was very knowledgeable, cordial, and professional. VERY GOOD turn in
WILLIAMS REverything was great! Your uhaul representative on site was phenomenal!! Love her!! Great service and great personality.
Jennifer LI went in and the nice lady helped me with all my inquiries. I cannot complain . She went beyond to help me out . Will use again if needed . Thanks again .
Juan NStay exactly how you are! I've had nothing but great service both times renting here.
shana eHaven't received the difference that was due to me on my card yet.
Kimberly CWhen I first got to the u haul I Was greeted with awesome customer service
Vernette LUsed these guys for three 'in-town' rentals of a 10' truck within only two weeks. Very responsive and professional. Je les recommande fortement.
Kirk NThank you very much.
Kirk NI paid $7 for a dolly and there was no dolly so I want my refund please and thank you
Jessica MWas a completely professional experience. No complaints.
Harry MAmazing Service, There were a decent amount of options to choose from.
Andrew CThe person working the desk at drop off was less than thrilled to be there…not sure if they were just having a bad day or that is just the way they are.
Vernon Sgreat customer service, fast and reliable check in and check out
Jazmin CThe person that helped was very unpleasant. Made no eye contact with me, acted as if I was bothering him by renting a vehicle from there. Answers to my questions were very short. Overall customer service from this individual was horrible. The vehicle was perfect and had no issues with the process. Very easy to reserve online. Extremely user friendly.
Dave BTammy was exceptional!!!!! Great customer service!!!!!!
Daryll GLe service a été excellent. Truck was clean and well maintained.
Glenn WMake sure the maintenance on the equipment is manited ( tires) had to have a ubual repair man come an hour into our trip that was 14 hours to repair the tire on our ubual trailer it was a very poorly maintained
Patrick OWonderful people.
MICHAEL RThe app checkout process was difficult. Took us an hour to do it with chat respresenstive. The van smelled like cigarettes horribly. Back was dirty. Van did drive fine. The checkin was a little easier.
Mike BExtremely pleased with everything staff Extremely helpful and courteous will definitely use them again
lora tNo issue!! Fast and easy to get with mobile phone when site is closed
Alecia TThe vehicles were located away from the rental site and the rental site was not easily identifiable. It would be helpful to have a sign near the vehicles pointing to and/or identifying the rental site.
MICHAEL JExcellent customer service! The service representative was engaging, friendly, and helpful.
Oliver LTammy is da Bomb!!!!!! EXCELLENT customer service!!!!!!
chris jExcellent customer service!!!!
NATALIE KTammy was outstanding. She was very friendly and helpful. Will be definitely renting from her in the future. I have rented from the guy that works there and he was very rude and seemed bothered that I needed a truck. I was hesitant to rent from this location, but had been told that Tammy worked there and my experience would be 100 % different, and it was.
Anthony FPut Jack on all trailers
REGINALD Wnothing I was please
anthony rI was completely satisfied
Michelle PJust keep on doing what you're doing 👍
JOSEPH PNo improvements necessary. Well run location and pleasant experience
Michael CTammy was amazing! Would have gladly taken her along on our rental just for entertainment! She was professional, fun, courteous, and knowledgeable. She explained all my options and made the process super easy and fun. I would definitely rent from her again. She is a gem and Churchland should be proud to have her! She does it all without help and does a darn good job!
Adonte WPromote Tammy she was awesome!
Gregory P$13 in gas to go 20 miles ? In a van ??? But service was excellent in and out in five minutes.
CARL LThe rental staff was just excellent! Our checkin and out were very smooth and her demeanor was professional, cordoal, and welcoming!
Freida Mvery helpful out of way to help return truck you had me going to a location 5 miles away this one was 1,5 miles from my home
neill mIt was awesome!!!
Donald BShe was Great
James MTammy was amazing. Friendly, informative, very good at what she does. She made the rental and return super smooth and easy. Would definitely rent from her again! They need to just get rid of the guy that works there and keep her on all the time. Experiences with him have been the complete opposite.
James sExcellent service
Christopher WThe Van had ROACHES..ROACHES AND MORE ROACHES..I have used this location and equipment a few times. Totally disappointed in still being charged fully after showing and explaining the condition of the Cargo Van.
Evan DTammy made my experience quick, easy and enjoyable. Would definitely rent from her again!
Robert CThe customer service Representative was rude both times we picked up and dropped off. He has a nasty tone and portrayed that we were annoying him for doing his job. The lady I called to extend over the phone was kind and had a great tone.
Alyssa B