Churchland Movers Inc
(Concessionnaire U-Haul dans le voisinage)

908 évaluations

5740 Churchland Blvd Ste D   Portsmouth, VA 23703
(Directly Behind Popeye's in the Food Lion Shopping Center)

(757) 397-0527

Heures

  • Lun - Jeu : 10h am à 6h pm
  • Ven - sam : 8h am à 6h pm
  • Dim : 10h am à 2h pm

Pour nous contacter

(757) 397-0527

5740 Churchland Blvd Ste D
Portsmouth, VA 23703

Heures

  • Lun - Jeu : 10h am à 6h pm
  • Ven - sam : 8h am à 6h pm
  • Dim : 10h am à 2h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Terrence M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHANNON W. 
Évaluation :
1

My car was damaged by the Uhaul employee and I was told the manager would call me to discuss repairs. Haven't received the call. Churchland Uhaul location, Your company can call me 443-624-3773 or reach me at Madson.robert@gmail.com

ROBERTCHRISTIAN M. 
Évaluation :
5

The guy I returned my rental too was very nice and professional!

sierra P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gloria T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jerron G. 
Évaluation :
5

Excellent customer service. Keep up the good work!

Ronald C. 
Évaluation :
5

Good job keep up the good work.

ROBERTALBERT S. 
Évaluation :
5

Everything was great! Big help.

David S. 
Évaluation :
5

Customer service rep in store was great. He was polite and very helpful

EDWARDSHAWN S. 
Évaluation :
5

.

CHRISTY Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher A. 
Évaluation :
5

Every time I need your service you are there for me 🙂 thank you.

Ursula E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

michael W. 
Évaluation :
2

The vehicle was not trashed but it was not clean when I picked it up. Guess I should have complained about all details. Then it shook while we drove and I wanted to bring it back but because I was already late picking up and wasn't able to adjust my drop off time I went ahead and went with it. he said there was half a tank of gas in it and there wasn't it was below a half and I put the gas back to where it was. I forgot to sweep out the back because I was rushing to get it back on time.

Brieann P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ZACHARYWILLIAM M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KEVINXAVIER W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rosemary A. 
Évaluation :
5

Nothing, everything is fine.

DONETTE F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marie S. 
Évaluation :
5

Very good service all the time at this location.

CONSEVELLA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trent H. 
Évaluation :
5

Agent was extremely helpful in getting me checked in at alternative drop off site. Agent was extremely pleasant.

Earl B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ANNEI T. 
Évaluation :
3

Vehicle smelled powerfully of cigarette smoke- unacceptable...had to have the windows down to tolerate it while driving...very difficult to shift into gear. .. Customer service was great! Friendly and efficient staff!

Sherlene E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gail F. 
Évaluation :
4

Need a little bit more instruction with on dropping of the truck.

David C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phyllis E. 
Évaluation :
5

The CSR was great, will definitely use them again.

Judith B. 
Évaluation :
1

Make sure the truck is in the right location so the customer who is 7 months pregnant doesn't have to travel to three different cities in order to pick it up!!

Ruquiayah H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jonathan P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HECTORLUIS A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorene C. 
Évaluation :
3

I didn't get the rental equipment that I paid for and then they didn't take it off my bill either.

Taylor B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorre B. 
Évaluation :
1

The 24/7 app didn't work well at all. It told me changes were made and they weren't. Requested two dollys and they weren't added. Would not recommend. I had to call customer service for help and sit at the location for an hour to get things fixed.

Alec D. 
Évaluation :
4

The young man was efficient an pleasant.

Carla B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sandra L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHONDANICOLE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SEAN J. 
Évaluation :
1

The process of actually getting the vehicle was extremely simple but the truck itself was truly terrifying! There was something extremely wrong with the truck mechanically. Im no mechanic but the check engine light was on, the automatic transmission could barely change gears making for a ver slow and rough ride, the cabin sounded like I was sitting on a jet engine and the motor was so loud externally I was told they could hear me approach my new home nearly 1,5 miles out..... please maintain your vehicles or your asking for an accident which could hurt your costumers or the public.

Nicolas B. 
Évaluation :
5

The inside of vehicle needed cleaning

BRITTANYDANIELLE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerald A. 
Évaluation :
2

There was nothing wrong with the equipment other than the attendant that was servicing me at the time I bought the vehicle back. At first the young man was very nice and I was very cordial and very patient with him getting me my receipt and letting me know that it will be email to my account. He was very rude because the morning attend did not leave information that was needed. He assured me that the store had Video camera just in case the situation got out of hand. It was not my intent to strike an argument but it was my intent to be treated fairly and for him not to get an attitude and misdirected his attitude that he had towards the morning attended on me.I only was concerned that I got the correct change and understood the process. I do thin Kevin is the store manage.

LORETTA B. 
Évaluation :
3

All vehicles should be cleaned after use

CASSANDRAANITA S. 
Évaluation :
3

The guy that helped me was nice they had one small truck left out there and he worked it out that I could rent it bc I only needed for a few hours and returned it the same night. I gt credited back for the miles I didnt use I was happy with my experience.

CHELISADONNETTE A. 
Évaluation :
3

Lower prices and maintain equipment. Truck had the Engine Light on upon initial start-up. Every little bump in the road caused the truck to bounce, like the shocks and struts are bad.

Charles H. 
Évaluation :
1

I was over charged and have yet to receive my money back

Kiara P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jasmine C. 
Évaluation :
4

continue to serve community...Thanks.

Christopher S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ginny C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM R. 
Évaluation :
5

The cup holder area was dirty with sticky, caked on ‘goo,' for lack of a better word. Kind of like the previous driver may have spilled their drink in it or something. I did take a picture, and submitted it with my check-in survey.

Dawn M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Milana C. 
Évaluation :
5

Keep up the professional & friendly service.

Meisha H. 
Évaluation :
5

Vehicles needed to be checked for cleanliness after they are returned.

LISAMICHELLE M. 
Évaluation :
3

I like how easily and quickly I was able to rent from haul.

Glenna M. 
Évaluation :
4

I have used this location a few times over the years and have always been happy with the service!!! Thank You so much for being consistent in excellent customer service.

ANDREA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRAIG ALLEN P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

MONICA C. 
Évaluation :
3

No issues with the location it's the website that I had problems with. This is the 2nd time I've tried using the mobile app to check out and check in equipment and have no luck with it working properly. I had to cancel my original reservation because the location closed early and that app was not working. Called and was told by an agent to make sure my location is on and that the internet connection was not good so this time I used a hotspot and made sure the location was on but still had to get assistance because the site would do a picture and then start the process back over. Rental due back at 9:30 pm got to the location about 9:20 pm and needless to say it was after 10 pm before speaking to someone to inform that the equipment was returned on time.

Shari B. 
Évaluation :
1

Customer service center is rude and unprofessional

Lyndsi U. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

lloyd P. 
Évaluation :
5

Everything went as clockwork. Thank-you

steve F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Garrard O. 
Évaluation :
5

Inside of cab needed a good cleaning

joseph S. 
Évaluation :
1

If you know the equipment needs maintenance or is defective, which was brought to my attention after the damge was already done, DO NOT RENT IT TO ANYONE until discrepancies are fixed. Also, why wasn't my money refunded immediately?

Thomas H. 
Évaluation :
4

This rental was a disaster from start to finish; however, it is no reflection on either of these rental locations. When I rented the truck, I was given incorrect information, which necessitated multiple calls and a manager's intervention. I would NEVER recommend the Bromay St., Chesapeake, VA location to anyone. This was where I was first sent to pick up the truck. The woman there was extremely rude, and it necessitated another call back and 25 valuable minutes on the phone, and going to a second location to pick up the truck, which was closed. Fortunately, the owner was at his business, but let me know that this truck was supposed to be with him today for another rental. The cab of the truck leaked so badly that my son, who drove it, was soaked through to his underwear. His shirt was so wet, he had to ring it out. This wasn't from getting caught in the rain-- it was from driving the leaky truck! Fortunately, my mattresses and furniture did not get damaged, or I would be speaking to an attorney today. In midstream, my drop-off location and mileage were changed, and I didn't know that until en route from picking up the truck.

sharon S. 
Évaluation :
5

The service I receive is always exceptional. Employees are always courteous

Oliver W. 
Évaluation :
4

I never got my final receipt even though I was told it was emailed. Please send it ASAP

Kim S. 
Évaluation :
5

Aucun

Jeanette L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronnie S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David D. 
Évaluation :
2

This was the third location we finally were able to get a promised truck. The man worked at a snails pace and made us wait for over 30 minutes while he checked out all the trucks on the lot in front of the building before he checked out the truck we were getting located behind the building.

GARRY H. 
Évaluation :
4

Wear mask when turning key over to customer. There wasn't a padlock key included so that could have been a problem if we needed it.It turned out we didn't need it as we unloaded everything right away.

Jennifer F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew G. 
Évaluation :
5

The inside of the van was well-maintained but was not cleaned I would just make sure that it's cleaned the next time the company was super easy to work with and we were able to complete our move efficiently thank you

Cesar A F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shanell W. 
Évaluation :
5

Nothing , everything was top notch, from the personnel to the equipment thank you so very much from one satisfied customer.

steven W. 
Évaluation :
4

Clean trucks out prior to customer pickup.

Jermaine T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kassandra A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

joni C. 
Évaluation :
5

Awesome customer service!!

darren J. 
Évaluation :
1

I think you need to improve your customer service. The mileage was not recorded properly. I paid an astronomical amount for mileage I did not use. I have a very bad experience!

calvin B. 
Évaluation :
5

I only dropped the trailer off. I didn't go inside at all. The employee was helpful and he came outside to provide me with a confirmation that I dropped the trailer off. I know it's not necessary, but I would have liked to have signed something indicating to me that the drop off was confirmed. I did get an email later saying that I had dropped it off

Nick N. 
Évaluation :
5

I was totally pleased. Customer service was very good. Just keep doing what you are doing. Merci.

BARBARA S. 
Évaluation :
5

The truck's cab area was not clean. There was an odor inside because it wasn't clean.

Darryl R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Faith M. 
Évaluation :
1

Making sure everything is correct in the system before letting the customer go so they won't be have to deal with the inconvenience of a refund later.

James M. 
Évaluation :
5

Customer service was great

Angela G. 
Évaluation :
5

Just keep doing what you are doing.. ????

Lavern S. 
Évaluation :
1

Online booking stated that location had the truck and time available that I needed however when I arrived I was told the truck wasn't there and we had to wait the following day for a rental or go to another location. Very inconvenient and frustrating while trying to focus on moving. Online booking should be accurate

Kevin T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward B. 
Non reviews have been submitted for this location.

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