Le client n'a pas laissé de commentaire.Charles S.
Customer Reviews for Citgo Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I requested a smaller truck because I didn't have a lot to move but none were available. That wasn't a problem because Uhaul upgraded me to a larger size truck for the same price as the smaller one. Once I picked up the truck and go in the first thing I noticed was the truck smelled like a dirty wet dog had lived in it for a week. Once I was done moving everything and was on my way back to drop off the truck I noticed that it made a grinding noise when you drove 55-60 mph. I informed the store of what I was hearing so they could let Uhaul know. To improve the next persons experience with the truck that I used I would recommend doing a deep cleaning and taking it in for service to find out what the grinding noise is when driving over 55 so it doesn't end up leaving someone stranded.Chris W.
Le client n'a pas laissé de commentaire.Gail C.
Location has been out of business for over 3 months, lost my flight back to Miami. Very frustrated experience, but hen I call the 1800 number I had to wait over an hour for instructions to where drop off the truck. Over all I will NEVER ever use U-Haul again and I will let everyone knows through conversation and social media not to use U-Haul based on my experience. Cynthia Preston who answer my call did not show sympathy nor offered anything to make this experience a little better.JORGE T.
Le client n'a pas laissé de commentaire.William G.
These rural drop offs ( gas stations, repair shops ) are not equipped to provide the same level of assistance available at a U-haul location, but I suppose that is to be expected.Dennis M.
Be aware that this is a gas station and everything else will take priority over you and your rental. We had to stop multiple times so the cashier could ring up the other customers. The person that rented us the trailer never laid hands on it.Angela V.
To much money for so littleDevin M.
Le client n'a pas laissé de commentaire.Scott K.
Le client n'a pas laissé de commentaire.Dylan P.
A little more organized with pick up n drop off.JeremyT M.
Le client n'a pas laissé de commentaire.Christi N.
Drop off was great. Location was very clean and user friendly. Staff member, Tara McEntyre was very friendly and had pictures of the truck processed before I had locked the doors. Turn in was very professionally accomplished. However, I did not receive an invoice for total charges for the rental. rLarry D.
Le client n'a pas laissé de commentaire.Robert O.
Le client n'a pas laissé de commentaire.brain E.
U-Haul company should learn more about the importance of customer services. It was a lost of time and money. Very bad experience. Maybe a law suit.Fabrice S.
My problem was with the entire reservation. I was at Fair in Calhoun ga at 7:30 am on Sunday. The truck was not available. Your system.sucks badly. I wasted 5 hours and never did get a truck on Sunday. I had to cancel my overseas planned trip and instead try again with your Belwood dealer on Monday. That went well except that I got overcharged for the.mileage. I drove 19 miles and was charged for 35!!! I have.pictures to prove.my.point. What a disastrous experience. Again!!!! Please adjust my.mileage and credit the balance.Thierry F.
Have more equipment avialableWilliam L.
The only hiccup was getting in touch with a source to complete the rental. Once in contact all went well and very quick. The online return was awesome. The trailer was in great shape and easy to connect and pull.Reuben C.
Le client n'a pas laissé de commentaire.Vikram P.
Le client n'a pas laissé de commentaire.Gretchen F.
Le client n'a pas laissé de commentaire.Joshua S.
Le client n'a pas laissé de commentaire.John B.
Make sure the truck is clean and does not stink. Actually have a truck at the "guaranteed pick up location" so that the customer does not have to go to a different location to get the truck.Christopher H.