Évaluations des clients City Trailer Sales

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de City Trailer Sales

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autumn W. le

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Le client n'a pas laissé de commentaire.

Albert L. le

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The people at this location seemed totally confused by U-Haul's procedures. I had completed the online check-in and when I arrived to pickup the trailer, they didn't know how to retrieve the information and I was forced to go through the check-in procedure again. I wasted over 30 minutes waiting for them to try to get checked in. U-Haul's prices are excessive and we were forced to pay for 3 days when we only needed the trailer for 1. I was going for convenience and I definitely paid for it. Next time I will drive a little farther to get better customer service and value.

Shalanda W. le

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Weekend after hours drop off, it went very well and would use this location again in the future.

DEVONDRE D. le

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I know this my increase hazards, but install a winch to be able to get vehicle up due to ramps being real steep.

DONTE L. le

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I was informed that I would have not only a military discount added to my reservation along with the $50 credit The desk guy didn't add either to my order

Dan D. le

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Sat in this location for 2.5 hours to pick up my rental which had been reserved online. Location did everything possible but received little to no help from corporate or regional U-Haul with computer systems glitch. Finally left with a unit that had just been dropped off with no maintenance or cleaning or safety checks. Horrible experience with U-Haul

William M. le

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Our pickup location was changed twice and we had to drive all over Baton Rouge and the surrounding area. When we passed our first location choice there were two trailers that were exactly what we ordered but we were told they didn't have any. The second location did not have any trailers and the gentlemen running the location was unsure why we were even sent to that location when our pick up was at 8 and the soonest they would receive a trailer was at 5 pm.

thomas W. le

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I blow a tire off the trailer because of it being under inflated. Took 3 hours to get it replaced. I fill I deserve a refund or some kind of compensation.

Ricky B. le

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Le client n'a pas laissé de commentaire.

Brad A. le

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Le client n'a pas laissé de commentaire.

john F. le

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I got moved to this store but they didn’t have the furniture pads to rent or any of the boxes I prepaid for. Very frustrating.

GEORGE B. le

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Ordered furniture pads and this location did not have any. Disappointed. This was not my first location. With several months reserved, don't understand why my first location would not have the truck.

Mark H. le

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Very helpful, and pleasant. Quick return process. Painless and courteous staff.

le

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There was a hole in truck covered up by gray duck tape and it soaked my couch and appliances.

Jonathon C. le

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Le client n'a pas laissé de commentaire.

Jonathan Z. le

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Le client n'a pas laissé de commentaire.

Giovanni R. le

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Le client n'a pas laissé de commentaire.

Mary B. le

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Le client n'a pas laissé de commentaire.

HARRY P. le

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Le client n'a pas laissé de commentaire.

Randall B. le

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I called the local U Haul reservation office and they didn't seem to know very much about your business. Told me my 01 2500 Chevy could not tow a 05 kia Shortage 2 wheel front wheel drive on a tow dolly that I needed a auto transport only. My truck has a 15000 tow receiver under the bumper with a 15000 lb ball .I tried to tell her I have towed this car from Ga on a tow dolly with no problems. She still insisted in a Auto transit. I finally just told her to have a great day , and I was a little confused.so I went to your website and followed the entry steps and I was able to get my tow dolly with no confusion, great website. I have used U haul to move for over 45 years

Arthur C. le

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U Haul could do better at letting the customer know where and when to pick up truck--I did not find out when I could pick up my truck until 2 hours before

Todd W. le

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Le client n'a pas laissé de commentaire.

Gene A. le

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Le client n'a pas laissé de commentaire.

Thomas T. le

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Le client n'a pas laissé de commentaire.

Ann F S. le

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I will have to say my drop off experience wasn't very good. A guy came to the door after we knocked because we didn't just want to drop the keys off in a drop box. We didn't enter the place of business, the outside where you park was clean. He didn't even look in the trailer to ensure all was safe and sound and in good conditions. He did share with me that I would receive a final bill form U-Haul is all was in good condition. I received two add calls about my drop off and I told them I had dropped off the truck already and didn't need any assistance. A day later they were calling looking for the truck and told me maybe they wrote the number down wrong. Sorry to have to share this news, the drop off location was good for me it was just the after affects that was disappointing. Thanks

Debra R. le

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More positive attitudes and smiles.

LeKisha L. le

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Le client n'a pas laissé de commentaire.

Bart L. le

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We dropped off after hours - so not able to rate.

Caleb W. le

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Le client n'a pas laissé de commentaire.

Barbara R. le

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The people were nice, but the truck was very dirty and the windshield wiper blades were coming apart. Not a good idea when it rains.

DeeAnne P. le

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Le client n'a pas laissé de commentaire.