Customer Reviews for City Wide Self Storage
(U-Haul Neighborhood Dealer)

680 évaluations

661 40th St S   Saint Petersburg, FL 33711

(727) 897-5340

Heures d’ouverture

  • Du lundi au vendredi : de 8 h a.m. à 6 h p.m.
  • Sat-Sun: 9 am–4 pm
Heures d'ouverture spéciales
  • 4/20/2025: Fermé
  • 5/26/2025: Fermé
  • 7/4/2025: Fermé
  • 9/1/2025: Fermé
  • 11/27/2025: Fermé
  • 12/24/2025: 8h00 am à 12h00 pm
  • 12/25/2025: Fermé
  • 1/1/2026: Fermé

Afficher toutes les heures

Services dans cet établissement :

Pour nous contacter

(727) 897-5340

661 40th St S
Saint Petersburg, FL 33711

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au vendredi : de 8 h a.m. à 6 h p.m.
  • Sat-Sun: 9 am–4 pm
Heures d'ouverture spéciales
  • 4/20/2025: Fermé
  • 5/26/2025: Fermé
  • 7/4/2025: Fermé
  • 9/1/2025: Fermé
  • 11/27/2025: Fermé
  • 12/24/2025: 8h00 am à 12h00 pm
  • 12/25/2025: Fermé
  • 1/1/2026: Fermé

Afficher toutes les heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHELE W 
Évaluation :
5

Great experience. Office staff made sure we had the right vehicle for our needs. Deirdre was terrific.

STEPHEN W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERESA F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jimmy M 
Évaluation :
5

Deirdre, explained everything, and was very pleasant to deal with.

John D 
Évaluation :
5

Excellent service representitve - very helpful, courteous, and professional.

RONALD L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamara F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTA W 
Évaluation :
2

T re ansmission had issues

JULIE B 
Évaluation :
5

Staff was helpful and even jump started my food truck for me when I had a dead battery.

Merleen J  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANE M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JORDAN O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NEAL S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steve s 
Évaluation :
4

The employee at the location was friendly and efficient, in and out in no time at all. 5 stars for Customer Service.

Austin O 
Évaluation :
5

Nothing. All was good and seamless.

Terrance C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN M 
Évaluation :
5

Everything is great

ARLENE J 
Évaluation :
5

My only problem was that our original pickup location was located on 1st Avenue South and ninth street and we were not notified of the change until we arrived at Ninth street uhaul to pick up the truck.

Suzanne P 
Évaluation :
1

This place is a fruad

KOUROSH B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONNIE G 
Évaluation :
5

Very helpful staff was in and out in 5 minutes easiest rental experience I've had and I move a lot

MELVIN C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luke G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEITH R 
Évaluation :
5

Deidre is sensational! Always a pleasure to interact with her✌ JC

JOHN C 
Évaluation :
5

Deirdre was amazing! She was taking calls while checking people out (some of whom could not even speak english), all while remaining professional and efficient. You rarely see her level of customer service these days. I would definitely rent from this location again.

JUAN L 
Évaluation :
5

great customer service

ERIC M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CAROL A 
Évaluation :
5

Great help in time of needs after Hurricane Milton.

Phouk D 
Évaluation :
5

Very nice facility. Clean, organized and well run. The representative that helped me, Andrade, was exceptional. Overall great experience....I'll be back.

Stanley L 
Évaluation :
5

Very nice and had everything we needed. Went smoothly

BROOKE B 
Évaluation :
5

Associate very friendly and helpful.

Sonam-Sangpo S 
Évaluation :
5

Andrade was extremely professional and answered all my questions! Would definitely recommend this location!

SUSY B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert F 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Pamela C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle M 
Évaluation :
1

In the contract there is no mention of a late fee for late returns. I was charged for an additional day rental fee including the insurance and safe move without that being mentioned by the desk clerk or the contract. On the 24/7 return, a box was checked by me stating that I did not agree with the charges and I was told by the app I would receive contact by a U-Haul representative. Several days later, I had to call customer service to find out why the company was unable to follow through. The customer service rep attempted to contact the store but there was no response. Late fees need to be specifically stated on the contract instead of using vague language.

BRANDON W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paula C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer D 
Évaluation :
3

I had chosen a different drop off location closer to my home. Apparently this one was chosen for the next customers convenience.

THOMAS O 
Évaluation :
5

Very helpful , Thank you for the great custmer service

Russell F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALVARO H 
Évaluation :
5

Thank you for accommodating me! I called several places for assistance after Hurricane Helene to clean up and you all came to the rescue with a truck! You all are close by! Dierdre was awesome and helped me out! The price was great!

Thomas M 
Évaluation :
4

Clean, pleasant, prompt and the trucks were immaculate. It was a great experience. I highly recommend this place.

Brian W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KELLY A 
Évaluation :
5

Andredre was absolutely fantastic! He did my gf and I a real solid. Best U-Haul experience ever BECAUSE of him. The trucks were typical, and everything always costs $50 more than you plan, but Andrede made up for it.

Madison C 
Évaluation :
5

Andrade was wonderful! The service was quick, efficient, personable and the facility was very clean and comfortable. Thank you for your help!

Amy T 
Évaluation :
5

Easy process, able to accommodate last minute reservations and Deirdre service was amazing

ASIA C 
Évaluation :
5

S.O.

BOBBY V 
Évaluation :
5

fantastic, will use again

EMANUEL M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARON L 
Évaluation :
4

N/a

BERNADETTE B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia A 
Évaluation :
5

Diedra provided excellent customer service

ELIZABETH I 
Évaluation :
5

I have rented from this location a few times. It's conveniently located, not too hard to get the truck in and out, and pickup/drop-off is quick. I usually deal with Andrade - always professional and friendly.

Gregory F 
Évaluation :
5

Great place to store your camper or food truck or other vehicle. Security is excellent and so is the staff. Everyone was always helpful when needed.

Ted V  |  Expérience générale 
Évaluation :
5

Staff very professional , pleasant and accommodating. Highly recommendable.

GILDA B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pallas A 
Évaluation :
5

Thanx to all the folks @ Citywide for the safe, and secure storage facility... It's all good !

Allan F  |  Expérience générale 
Évaluation :
5

It was a great experience. Had to cancel and reschedule last minute on the weekend of course. Chat online not too helpful but live person at store fantastic.

Pamela G 
Évaluation :
5

Great service!!!

Ronald L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Patricia Z 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew Y 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elene F 
Évaluation :
5

The young man working there was perfect. Very helpful, fast, and courteous.

Scott C 
Évaluation :
5

Staff was so professional and accommodating.

Walter S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nereida H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John R 
Évaluation :
5

Very friendly and helpful.

Cynthia J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Megan W 
Évaluation :
5

The staff is always polite & helpful

Thomas H  |  Réservation 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony K 
Évaluation :
5

The only problem I had was that the padlock key on the ring with the truck key did not match the padlock on the truck. Fortunately, I tested it before I tried locking the truck up.

MONA H 
Évaluation :
1

Your employee marked the gas tank at 3/8 tank when it was BARELY over 1/4 tank with 122 miles left. I retuned the truck with MORE gas than I received it with, it had 135 miles to empty and I got charged an additional fee for fuel! I would never recommend this location to anybody, and honestly your employees at the 40th street location are scamming people!

Joel J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAITLIN C 
Évaluation :
5

Excellent service à la clientèle. The truck was clean, fueled and ready to roll.

Lawrence M 
Évaluation :
5

I picked up & dropped off my U-Haul & Andrade gave wonderful service. Very friendly, helpful, & explained everything I needed to know. He made this transaction very smooth & with the stress of moving in itself it was greatly appreciated!!!

Kiara H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer W 
Évaluation :
5

Nothing comes to mind at this moment.

Steven L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lauren F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Damon H 
Évaluation :
5

These people are on top of it. I've used them twice now. I drove past 3 other UHauls to use these guys.

Larry F 
Évaluation :
3

Nothing everything went good. Thanks

Donna G 
Évaluation :
5

Diedre was very helpful and friendly!

Sara L 
Évaluation :
5

Checked in online, super quick and easy. Counter person was really quick and professional. All above board.

RICHARD M 
Évaluation :
5

The person working there was fantastic

Ray G 
Évaluation :
5

customer service at this location was great and rental was easy

PHILIP G 
Évaluation :
5

The woman at the desk was friendly and helpful. She even thought to ask for the keys. All good!

MARK S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pamela F 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MJ L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexis R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David F 
Évaluation :
5

Trailer worked great and the Staff was excellent.

Brian D 
Évaluation :
5

Diedra was very helpful and sweet, she made my whole experience a breeze!

Elizabeth E 
Évaluation :
5

The best part of our day Excellent service and help

Cory B 
Évaluation :
5

Excellent from start to finish.

Alicia H  |  Expérience générale 
Évaluation :
5

Very happy with my experience at City-Wide Self Storage. Rented a U-Haul truck on a Sunday, same day service. The manager/rep, Andrade, was extremely helpful from start to finish. I was surprised that I was able to get a real person on the phone on a Sunday! When I got there, Andrade had my reservation booked right away and had the truck ready to go immediately. Completing the rental at the shop was a breeze - 5 minutes, in and out, stress free - definitely the easiest time I've ever had renting a box truck. The truck was in very good condition and very clean. The price was also very fair and competitive, considerably less than I've spent on similar occasions at other U-Haul vendors. This is definitely my new spot for local U-Haul rentals. Huge kudos to Andrade for his great customer service and for making the rental process a breeze!

Dominic I 
Évaluation :
5

Everything was great. A nice updated, clean, organized location. Staff were helpful, friendly and easy going. The whole process from check in to return was easy. Thanks for a great experience. Have a great day.

elysia t 
Évaluation :
5

All in all , a good experience!

Robert B 
Évaluation :
5

This was the easiest & most convenient storage place I've used! I'm booking it again in a couple weeks

Thomas H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pam F  |  Expérience générale 
Évaluation :
5

Everything went smoothly to the point where I can't imagine it could have gone better. Diedre is an excellent communicator and very pleasant to deal with. Since my assigned parking place was at the end of a row, I asked her if she could see and approve where I had backed in by looking at the security cameras. Since she could not due to an issue with the system, she walked back with me to approve it since I didn't want any issues.

Chuck M  |  Réservation 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laurie W  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIANE L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve M  |  Expérience générale 
Évaluation :
5

The best facility and people. They make a trying circumstance much more manageable. An asset to the community. Thanks for everything.

Lucy M  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michelle R  |  Expérience générale 
Évaluation :
5

Excellent facility and customer service.

Carrie C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phyllis S  |  Expérience générale 
Évaluation :
5

This place is very well kept. They are constantly cleaning the bathroom and hallways. Everyone is very helpful.

Sandra P  |  Expérience générale 
Évaluation :
5

I helped a family member to get the storage and they stuck me with the bill but was able to work things out with Ms Diedre and I really appreciate it she was very kind & understanding about everything

Jody P  |  Expérience générale 
Évaluation :
5

All staff was extremely helpful and our final trip to clean up and close out was seamless. . .we had our closing email the next day. I highly recommend them to anyone in the St Pete area.

Dean P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bradley L  |  Expérience générale 
Évaluation :
5

We used two units over the course of two years for storage during a prolonged residential move and home renovation. The facility was always spotlessly clean, the auto-billing efficient and the staff remarkably friendly and helpful. Zack made our final move-out day upbeat with a smile and quick check-out. Thanks to all… great company to deal with!

Joanne S  |  Expérience générale 
Évaluation :
5

We had a very positive experience renting with CityWide. The location is convenient and the facility is very well-maintained, well-lit, etc. There are plenty of carts to use and a clean restroom. The staff is very helpful and friendly as well. Merci.

Jaime G  |  Expérience générale 
Évaluation :
5

This is an excellent storage facility. I had no concerns for the security of my items or myself. It turned out that the length of time my things were in storage was much longer than first anticipated, but everything was in the same condition when I removed them as when I stored them.

Dianne B  |  Expérience générale 
Évaluation :
5

All the staff were always quite helpful and knowledgeable. Jon Masko behind the desk, always very friendly, and always there to answer.

Dana G  |  Expérience générale 
Évaluation :
5

Very pleased with City Wide Self Storage. They always answered the phone no matter how busy. Always willing to help Thanks again for your services.

Eric W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe A  |  Expérience générale 
Évaluation :
5

Very clean and well air-conditioned. People are friendly and helpful. Their hours make sense of your trading a day off to move in or out of a house. If your using it as extra storage because you love in a small house then it's hard to get your stuff out with a normal work schedule.

Justin Q  |  Expérience générale 
Évaluation :
5

Best place never used, great service.

Todd C  |  Expérience générale 
Évaluation :
5

Best Storage in town.

Kevan P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Skylar T  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Inside-Eye D  |  Expérience générale 
Évaluation :
5

Great place and nice people. Access is a bit limited, but otherwise perfect.

Samuel U  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexis D  |  Expérience générale 
Évaluation :
5

I had my 5th Wheel there for a year Tree Sap all over it some one next to spayed Glue all over the right side liked to have never got it off they where working on a Pontoon Boat next to me . Then coming back in to store it the drive way in front off the Gate had a big hole the Cement curb was all that was there so I bent the electric Jack 1 034 to fix it then cost money to get the Sap off and Glue. You wanted to so here you go I am not A happy camper at all there is no sense in this one day i went in to check on my 5th Wheel and a man was spay painting is Trailer 4rows up .

Charles A  |  Expérience générale 
Évaluation :
5

Very helpful and reasonably priced

Samuel G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tony M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lawrie G  |  Expérience générale 
Évaluation :
5

Eddie was very helpful! He was able to answer all of my questions and was happy to help.

Joshua S  |  Expérience générale 
Évaluation :
5

One of the smoothest process of reserving the unit I've every experienced. Not only was is easy to reserve it, it was very simple to modify the reservation to an later date. Finally, when I no longer needed the storage unit. The process was even quicker. Richard Newell processed the paperwork very quickly. Walked with me to the unit to check the unit, etc. I highly recommend this storage facility.

RAYMOND Y  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derrick V  |  Expérience générale 
Évaluation :
5

The only thing that would have been more convenient would have been if the hours on the weekend were until 6 or 8pm in the evening. Otherwise, it was always clean there, well lighted, secure and everyone was friendly. .

Kathleen T  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S  |  Expérience générale 
Évaluation :
5

Nice place , great price

Divencey W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeannette E  |  Expérience générale 
Évaluation :
5

Your location and facility is convenient, very accessible and at a reasonable price for my rv storage needs. My move is a result of prepping to move to a different area of the state.

Stephen M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Liz H  |  Expérience générale 
Évaluation :
5

The office manager who I think was Rick and his associate Eddie were great! Check-in and Check-Out was flawless and they were always willing to help anyway they could. Thanks for a great experience!

Kevin F  |  Expérience générale 
Évaluation :
5

Our Experience with City Wide Storage couldn't have been better. Great price, always clean and a very helpful staff. I Completely Recommend them to Anyone who is looking for a Really Great Place to Store your belongings. Michael W.

Michael W  |  Expérience générale 
Évaluation :
5

Excellent service, very professional. Would definitely recommend!

David H  |  Expérience générale 
Évaluation :
5

Clean facility

Kenyatta P  |  Réservation 
Évaluation :
3

I didn’t actually move in, but the prices were definitely reasonable.

Laurie K  |  Réservation 
Évaluation :
1

Staff needs to be properly trained on customer service. Paperwork could not be completed correctly. Staff didnt know what a ball hitch was.

martin h  |  Expérience générale 
Évaluation :
5

I was very happy with UHaul moving experience. The box was the perfect solution for my move.

susan h  |  Expérience générale 
Évaluation :
5

Always great service when I needed to talk to someone in the office, very well kept units

Tonya F  |  Expérience générale 
Évaluation :
5

Charlie, the manager, was very nice and courteous. He helped us with the trailers we used and set-up our storage unit promptly. I would recommend City Wide Uhaul to anyone needing those services.

William B  |  Expérience générale 
Évaluation :
5

The guys at City Wide helped me with a difficult situation involving the move out and divorce of my ex husband. I appreciate their professionalism in handling this matter. Merci.

Pam S  |  Expérience générale 
Évaluation :
1

I chose City Wide I needed 2 months of storage & on their site it clearly stated that you would be entitled to 1 month FREE after 1 month usage. This ended up not being the case so I cleared out!

Joe G  |  Expérience générale 
Évaluation :
5

Very clean. Friendly helpful staff.

Robert B  |  Réservation 
Non les évaluations ont été soumises pour cet établissement.

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