Agent was unpleasant, unwelcoming, and snarky. She talked on the phone while I was waiting to be checked in and checked out. Customer service needs much improvement.Tiffany M.
Customer Reviews for CJs All Access
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Tallahassee, FL 32301
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : fermé
- Mar - ven : 12h pm à 7h pm
- Sam : 10h am à 7h pm
- Dim : 12h pm à 5h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Shirley B.
The truck I used was old, beat up and out of uhauls standard. The location was hard to access and not user friendly.Austin W.
Le client n'a pas laissé de commentaire.David O.
I currently have a negative on my account of $79 from a pending charge. I have already paid the whole amount. The lady blamed my bank for not releasing the funds yet. This is completely unacceptable.Anniesha G.
Le client n'a pas laissé de commentaire.PATRICK S.
The drop off was closed. I was uncertain about leaving the truck there for them to check in the next day. However, they did it promptly and I was notified. All was ok. signage of where to leave trucks would have been helpful. there were no marked parking spots available and no other Uhaul trucks there. I just left it beside the bldg.Amy A.
Le client n'a pas laissé de commentaire.Ronald W.
Was a very confusing check-in process. Store was weird and there were random children of the employee running around. A very unpleasant experience.Michael B.
Great service very fast and made my moving experience much easier would greatly recommend them, staff was friendlyGarrett H.
Le client n'a pas laissé de commentaire.Gregory G.
Nothing great customer serviceJANET K.
Le client n'a pas laissé de commentaire.Hoiyan P.
Le client n'a pas laissé de commentaire.Crystal C.
Le client n'a pas laissé de commentaire.catherine E.
Le client n'a pas laissé de commentaire.MATTHEW M.
Le client n'a pas laissé de commentaire.leah J.
Very professional and fast friendly service. The female was professionally dress and extended her service beyond expectationsSandra M.
Le client n'a pas laissé de commentaire.francesca D.
Le client n'a pas laissé de commentaire.Scott K.
This location customer service needs to be improved. The staff attitude was terrible and unfriendly.Wanda M.
Le client n'a pas laissé de commentaire.JACQUELINE C.
The customer service was EXCELLENT, very friendly and helpful.Tyrone S.
I didn't realize that I had bring the truck back in pristine condition. They literally made me sweep it or pay 25 dollars. WTF!rafeal A.
Le client n'a pas laissé de commentaire.SHERICKA G.
Le client n'a pas laissé de commentaire.shelia H.
Le client n'a pas laissé de commentaire.LENORA S.
Le client n'a pas laissé de commentaire.RICHARD M.
Le client n'a pas laissé de commentaire.TIMESHA H.
Don't like the fact I was charged extra because I was later returning the truck since we could not offload Monday as planned, due to a tropical storm and the moving company was late to help us unpack today because so many people were moving to at FSU. My original drop location was changed and the agent said we had to go across town added more time and gas.Matt M.
Competent and friendly staff.Daniel H.
The young lady was very understanding about the late drop off.peter C.
Le client n'a pas laissé de commentaire.ronald M.
Le client n'a pas laissé de commentaire.james W.
My original reservation wasn't fulfilled even when it said $50 guaranteed. I had to drive an extra 14 minutes to the other store to get my equipment which in turn means more gas, more miles. When I got there the truck wasn't even ready and wasn't ready until 40 minutes later. The truck barely had any gas in it at all. The women working at the shop wasn't very pleasant either.Haileigh M.
I was told one price then charge double i will never use uhaul again. And was told it was at one place but it was at another further from me.believe me I was totally pissed.Franklin J.
Le client n'a pas laissé de commentaire.Andres A.
Le client n'a pas laissé de commentaire.LAUREL H.
Le client n'a pas laissé de commentaire.CYNTHIA H.
Le client n'a pas laissé de commentaire.Wallace M.
Le client n'a pas laissé de commentaire.ALAN W.
More money was taken from me than was supposed to and now there isn't anyone answering the phoneTaejuan S.
Le client n'a pas laissé de commentaire.Eric R.
Le client n'a pas laissé de commentaire.Ruben S.
Le client n'a pas laissé de commentaire.Van G.
Professionally handledchris M.
This lady has been rude for years which is why I stopped using her services. 4/5 years later, still the same attitude and why her business is slow now. You won't get good service if your attitude is horrible. Wouldn't recommend her periodPEYTON B.
Le client n'a pas laissé de commentaire.CORTEZ R.
Le client n'a pas laissé de commentaire.RUSSELL M.
Le client n'a pas laissé de commentaire.Michael S.
What an awesome lady! So helpful and kind! Merci.kynder C.
Le client n'a pas laissé de commentaire.dorthy W.
The lady that was meant to assist me during my check in when I needed some guidance for the self service was very rude and abrupt. She spoke to me as if I was a child. However, the guy was very helpful and super polite. The vehicles were clean.Autumn S.
Le client n'a pas laissé de commentaire.Brittany C.
Tell him to bring rope or tie downs to secure loadPhillip D.
The location was supposed to be open at the time I returned my equipment but it was not. Signage was poor. I was nervous about leaving the equipment with two utility dollys and the moving pads in the unlocked back portion of the truck. So I put the keys in the drop off and then I found out I could have checked the equipment in by using my smart phone after I put the keys in the drop off. Would recommend to call them before returning equipment to make sure they are open.Charles F.
Nothing at alltim M.
Le client n'a pas laissé de commentaire.Stephen P.
Le client n'a pas laissé de commentaire.Ugondia W.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.dena R.
Le client n'a pas laissé de commentaire.Roger E.
The location was excellent, my complaint is with the trailer. Although the online description reads that the inside dimensions are 12' x 6'2", it fails to state that you can't load anything wider than 4'10" due to the design of the rear of the trailer. I had rented this trailer to go pick up a lawn mower that I was considering purchasing and the trailer ended up being not wide enough to fit the mower through (the ramp was wide enough for the wheels but the opening was too small for the mowing deck to fit through). The result was that I wasted almost $50 plus my gas & 2 hours of my time. It would be helpful if this information was prominently displayed on the information page on your website.Carl B.
She had the most brilliant, awesome, wonderful, lovable, knowledgeable, Carabel, precious, concerned, Humble customer service ever.... You guys needs to hire more people like this lady, she is amazingly awesome.Tyrice E.
Le client n'a pas laissé de commentaire.kenneth K.
Nothing everything was excellentMichael T.
Le client n'a pas laissé de commentaire.Andrew D.
Le client n'a pas laissé de commentaire.Kayla K.
Le client n'a pas laissé de commentaire.Kechia B.
Top notch serviceBen W.
Staff slow and it took me forever to get a truckTRACY L.
Le client n'a pas laissé de commentaire.Erika M.
Le client n'a pas laissé de commentaire.Cody N.
Le client n'a pas laissé de commentaire.Donna R.
Le client n'a pas laissé de commentaire.Bryce P.
Le client n'a pas laissé de commentaire.Kenneth F.
Le client n'a pas laissé de commentaire.Heather R.
She was very friendly and helpfulDavid J.
Le client n'a pas laissé de commentaire.Millennia D.
Le client n'a pas laissé de commentaire.DeAndrea J.
Le client n'a pas laissé de commentaire.MARIO T.
Very nice peopleKimberly W.
great clean nice wheels on the trailer! Staff that helped me were also very nice NO complaintscartier L.
Help Google & UHaul establish a better GPS route to your location. The owner is aware the UHaul GPS directions directs to the wrong address. She was very helpful in giving proper directions.rodney B.
Very accommodating to our needs.Tina S.
A/c was not working in 90+degree weather. Not pleased with the condition of the truck.Nyra E.
Truck needs Maintenance not in good mechanical use, brakes, alignment etc...Temika W.
Le client n'a pas laissé de commentaire.Gloria M.
I am still waiting the call on the dispute that I was told I would receive. My number is12512338770Rebecca P.
The staff was nice and treated me with respect. They were very helpful.Kanneth P.
CJ's has the best customer service in the business! Friendly, professional, and efficient. When I need a truck in Tallahassee, I will never go anywhere else. Excellent job!Stephen S.
I did not like the return store the cashier on the phone was VERY rude as soon as she answers the phone! There was an unauthorized transaction on my account and they overcharged me for my return....I WOULD NOT RECOMMEND THEM CROOKS TO NOBODYMetika F.
Le client n'a pas laissé de commentaire.Gladys H.
Le client n'a pas laissé de commentaire.Katie H.
Trailer had a leak in top.Deborah J.
She was great!John L.
I had a brake light out on my trailer. There was also a dent on the side of the trailer. Also, I reserved the trailer at a different location and my reservation was moved without notification. I even called the original location that day to push back my reservation and they didn't mention it.Jerrica R.
Le client n'a pas laissé de commentaire.anibal B.
The lady that ran the place was friendly and accommodating .Marcus D.