Le client n'a pas laissé de commentaire.
Scott B
Customer Reviews for CJ's Travel Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Basic maintenance would be great! windshield washer fluid was frozen, broken windshield wiper blade, exhaust leak in the cab, tires were bald,
jessica fWas billed for 2 trucks and only had one. Two different amounts. Had to have one credited.
Rich NRep Bandi told me that she would check the uhaul later (there was a line in the store) but I waited in line to drop the uhaul off and felt that I was a customer just like everyone else and should have been helped ag that time.
Tracy BThe clerk that helped us was too busy taking care of others to really give us good service until she was basically forced to.
Stanley Hgreat all around service
Dwight BTruck was not ready for me to pick it up at time I wanted. Luckily there was someone there to help me but she had no idea what was going on.
Braden BOriginal rental was swapped out to another trailer due to a tire issue prior to renting. No assistance attaching a trailer that did not hav a built in jack stand had to find strangers to attach the trailer. Also was charged 1-$40+ charge and another $80+ charge on credit card and have been triple billed for the rental that was returned 3 hrs early per day rental timeframe want a refund immediately to CC.
Valencia BAgain, excellent service.
Andrew MBrandi was great in helping me complete the online process and made sure that everything went as smooth as possible.
PETER CWe dropped it off by our mobile phone drop off services.
BRYAN KAll good. Expense so I'm less likely to use it often but if I get in a bind I'm happy with the service overall
JEFFERY FThe girl at the counter said she didn’t know how to check me in and that her manager would be there at noon I said I’m not waiting 3 hours and had to ask her to call someone and had to wait an hour for him and stayed on the phone on hold with uhaul for that hour and no help what so ever poor business.
Toby AI had to go unhook the trailer by myself. It's on a bit of a slope and I had to hunt up some rocks to put behind the trailer tires so the trailer wouldn't roll. Plus there's a big gully that's behind the trailer park where it could possibly roll into. And I had a hard time getting my truck ball loose on the trailer so I could lift the trailer off my truck. Some help would have been appreciated.
NELDON N