Wally was very professional, helpful and kind. We would rent from CK Towing again!
NANCY M
Customer Reviews for CK Towing And Recovery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Be open on the weekends
Kandisi ABetter records. Mileage and gas was not accurate. Yes I was told not leave lot without check app sent. I received 3 emails before I left. None was about fuel or mileage. Then when received it was timed out. They said I used $42 in fuel and drove 1500 miles.in a 3 and half hr time. They did adjust, but my invoice ,was not readable due to small font. And still not sure what I was charged. It appears some one is not doing their job as far input of accurate data. Or someones using trucks after hours.
TIMOTHY WCouldn’t use the app to drop off in this location because I didn’t have service
AMBER SNice place friendly people. Good establishment
CHAD BVery attentive quickly went thru our drop without any snags great customer service!
LISA BExcellent service and we will definitely return and recommend to anyone that is in need of UHaul services.
EDWARD CProfessional!!!
NANCY MVery good and quick check in. Polite and friendly personnel.
Michael HVery nice and very clean and helps with all needs would go back again and recommend people
JACKIE BEverything was great.
PERETTA CThe gentlemen there were very friendly, polite and helpful. I would go back there again if needed.
SARAH PEveryone at CK Towing was very pleasant and helpful. They answered all of my questions and even made my online reservation over the phone because U Haul's website can be challenging. U Haul upgraded me to a 20 ft. truck because there were no 15 ft. trucks in the area. The truck was brand new, 500 and some miles, and very nice. CK is the go to place if you are near Steubenville , I recommend them highly and will use them again ! Thanks !
JAY DNice and friendly works who were helpful with the return.
Benjamin LSmooth transaction. All questions were answered
TIMOTHY JThe truck needs some work it was not a smooth comfortable ride.
RICK CI will only rent from CK towing
KYLE SLow inventory on trucks and truck sizes
ERNESTINE MAll good but not clear where to go, sign for return, not not clear where office was Spent 10 minutes trying to locate
dixie tOwners of place were not excellent
RENEE SUhaul double charged my credit card, but CK towing was great!
Donald RIt was a positive experience
LINDA AGreat experience, showing all the safety features and use of trailer. In and out quickly. Will use them again
GARY BNo improvement needed as far as I can say. The gentleman that took care of my picking up the Usual truck I rented was very nice and polite and very helpful. Highly satisfied with his professional service.
DOTTY WGreat customer service , quick check out. A bit disappointed the vehicle needed fuel before starting my trip. Not sure I understand why vehicles are not returned full.
STELLA JExcellent service à la clientèle. Very helpful & quick check in. A bit disappointed I had to immediately fill up the vehicle before I started out. Not sure I understand why vehicles are not returned full, so you can start your trip without a trip for fuel immediately.
STELLA JExceptional customer service
BRUCE BI have no complaints at all….. very friendly staff.. … I will definitely use them again
KATHLEEN TThis site should be promoted more. They are 100 % awesome in customer service. I will be a customer of theirs again.
TRACY EThey were having some issues with your website getting checked in and out, so if you can get it running better, that's the only thing I'd say needs improved.
ROBERT TKeep the convince of returning equipment
PATRICIA CStaff are exceptionally friendly and very attentive. Have Load Bars, Ratchet Straps and Drop Cloths avaible for customer use.
IAN C