Évaluations des clients Clarence Secure Storage LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Clarence Secure Storage LLC

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JOHN G. le

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Le client n'a pas laissé de commentaire.

Allen Y. le

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Be more upfront about deposits. I was charged a deposit with no reason addressing what for.

Robert S. le

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why is it necessary to call someone to verify who I am? I showed proof who I am , I also did not have a cell phone so I had to wait until a picture of my license was produced.. The party doing it took 3 or 4 tries before she was able to accomplish this task.

Aubrey H. le

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Le client n'a pas laissé de commentaire.

nicole S. le

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Everything was fantastic

robert C. le

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I was originally suppose ot pick the U-Haul trailer in Holley NY then they ended up sending me to Clarence after I was told to pick it up in Holley NY. It was an hour and 20 min drive to get there and back and still I was charged for an extra day even though they made a mistake on their end. Not to mention the fact that I turned it in two days early and still received messages on my phone stating that the trailer had not been turned in. It was an inconvenience for me all the way around from the beginning til the end of my move. And still I was charged the full amount. I never had issues with U-Haul until this time around.

Susan M. le

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Le client n'a pas laissé de commentaire.

Kevin N. le

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Right side mirror was loose set screw missing nobody to fix flopped on the wind. Should have been noticed when dropped off inspection was performed.

Nicholas R. le

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Le client n'a pas laissé de commentaire.

ashley B. le

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Le client n'a pas laissé de commentaire.

Martin M. le

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Excellent experience. Went above and beyond on helping with my move. Thank you!

NANCY D. le

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Le client n'a pas laissé de commentaire.

Thomas I. le

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The employee I dealt with was excellent - Martha was great!

Robert G. le

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Le client n'a pas laissé de commentaire.

TERRY L. le

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My husband had clear idenyification. Still the person had to have more ?????. He had a photo licence and our credit card

Jeff T. le

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Rich was spot on with his customer service !! The braking system and basic use should be reviewed with customer. The auto transporter is no toy and some experience is necessary... and should be questioned.The amount of instruction should be based on that experience.

JOHN D. le

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Le client n'a pas laissé de commentaire.

Michael R. le

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Don’t switch pickup locations

Jonathan S. le

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Pricing is a little high and the guide to help you estimate your gas usage could be a little clearer since I filled the tank more than I needed to and spent about $15 more than I should have. But the location and the truck were great.

David L. le

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Le client n'a pas laissé de commentaire.

Michael K. le

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Rich Hopcia was very courteous, professional, helpful and pleasant. We were in and out quickly at both pick up & drop off due to his expertise.

William L. le

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Have promised equipment available, if not try and help customer with situation.

Kimberly A. le

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Le client n'a pas laissé de commentaire.

Newton K. le

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Amazing customer service - accommodated a last minute request and had vehicle ready and waiting.

Philip S. le

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Le client n'a pas laissé de commentaire.

Sandy V. le

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Le client n'a pas laissé de commentaire.

Patrick H. le

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Le client n'a pas laissé de commentaire.

Thomas K. le

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Le client n'a pas laissé de commentaire.

Brandon M. le

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Location and staff were great. Uhaul needs to improve its checkout process.

PAUL S. le

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Le client n'a pas laissé de commentaire.

Nancy W. le

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Fantastic! “Rich” came out immediately to greet us & took care of everything in just a couple of minutes. Thorough, professional, and as nice as could be. Very impressed!

Jody A. le

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Rick was very helpful. I had to get a storage unit. He was quick & efficient

CHARLES G. le

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Le client n'a pas laissé de commentaire.