Le client n'a pas laissé de commentaire.Nathan H.
Customer Reviews for Clark Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Glenwood, IA 51534
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 5h30 pm
- Sam : 8h am à 4h pm
- Dim : 1h pm à 4h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.James M.
Excellent experience and very friendly and helpful. She answer all my questions.Terry B.
Le client n'a pas laissé de commentaire.Scott K.
Truck was very clean, rode well & the back of the truck (15') was plenty big for the moving we had planned.Ellen W.
Le client n'a pas laissé de commentaire.Jerry C.
Le client n'a pas laissé de commentaire.LISNEY C.
Costs were high when done--day rental and mileage--29,99 and then milled over 90.00. Too many nickels and dimes. will rethink rental needs and costs next time.Michael L.
When I rented the trailer I was not given a location to drop that was convenient. The one I took it to was 25 miles from my home and there was one 2 miles away.Randy R.
Price per mile from 0,69 to 0,99 weekday rental is excessive. For that reason, I will not be renting from uhaul again. Pigs get fat & HOGS go to SlaughterEric M.
Le client n'a pas laissé de commentaire.TRACY B.
The truck I had was good the breaks were a little touchy and it didn't drive very well...Brianna B.
Le client n'a pas laissé de commentaire.Lacey R.
Le client n'a pas laissé de commentaire.Jakob K.
I rented a truck at 930pm at night, even tho it says gate closes at 9pm. So I was lucky to be able to do that. HOWEVER, the next day when it was due back a woman called to say I had to have it back by 9pm as the gate closes at 9pm. Which is fine, as I knew I would have it back by then. But she wasn't very polite about it, and kept repeating herself even tho I said 5 times that it would be back before 9pm. So maybe, just a little bit more courteous customer sevice would be nice. Moving is stressful enough!JASON F.
Le client n'a pas laissé de commentaire.Aaron S.
Le client n'a pas laissé de commentaire.Adrea H.
Susan was at the site when we arrived with the truck ready to go. She was friendly and quite personable. The transaction went smoothly. The truck was returned after closing, but arrangements for after hours return worked out very nicely. I parked the truck, dropped the key into the return box and headed home. I have had some bad experiences in the past when I have rented from U haul. Thankfully, this was not one of them.JAMES C.
Le client n'a pas laissé de commentaire.ERNESTO G.
The man who was checking out my trailer was not very nice! Tell him to get customer service training!Rhonda F.
Le client n'a pas laissé de commentaire.Dale A.
Le client n'a pas laissé de commentaire.Sue B.
Always great to work with Susan at the Glenwood location. Small Town personal service!Fidencio P.
Le client n'a pas laissé de commentaire.Steven M.
Great service .Richard V.
Great service! Very helpful & knowledgeableDonna C.
Couldn't have asked for a better first time experience with this U-Haul location.Robert M.
Nothing to improve, excellent customer service clean vehicles, easy to use....PHILIP M.
Susan was very helpful and excellent to work with.Caleb R.
Susan did an awesome job providing my contract, explaining the process & making sure that everything was clean & all dings were noted.Carol R.
Susan was very friendly and helpfulDrew A.
The Uhaul person was friendly and helpful.Fidencio P.
Susan was very helpful. I would rent from her again.Jim U.
Le client n'a pas laissé de commentaire.william F.
The online process sucked! The app kept losing signal at the location of pick up and stop off. It took over 4 attempts and 25 minutes to check in at drop off.Eric A.
Le client n'a pas laissé de commentaire.Kristin G.
It was a very simple and pleasant rental, even during this coronavirus uprise.Tyler S.
When we dropped off the trailer the parking lot was on a slope so it was difficult to drop offAlexander S.
Le client n'a pas laissé de commentaire.Marlin C.
Le client n'a pas laissé de commentaire.Darren G.
Le client n'a pas laissé de commentaire.RaChel G.
Le client n'a pas laissé de commentaire.Joshua T.
Le client n'a pas laissé de commentaire.Etta G.
Le client n'a pas laissé de commentaire.Andy W.
Le client n'a pas laissé de commentaire.Todd G.
Le client n'a pas laissé de commentaire.Janice F.
Le client n'a pas laissé de commentaire.Kim H.
Le client n'a pas laissé de commentaire.Steve S.
very friendly lady help me and explained what to do with truck and keys. She was very helpful.LaVonda E.
Le client n'a pas laissé de commentaire.Shad S.
Add to rent out of a different location, because your aunt the truck that I had reserved out of Nebraska CityMichael N.
Very friendly and helpfulRobert S.
I wanted to complain about the trailer I rented, but no one was at the location to talk to.Marion C.
Basically I was charged a pet fee for cleaning. Nothing was notated about a pet fee...this particular location is picky about pets. We did clean and sweep our truck but it sounds like they are even more picky than the average person. That is just a matter of opinion. I would have liked to see photos of the condition of said truck. I was not given credit for the return of my car hauler a day early but they were quick to charge cleaning fees. I will not consider this location again for storage or uhaul services.Carolyn S.
I has reserved a 26 ft UHaul three weeks before our move to be picked up st M and H in the town I live in. Two days before our move, a UHaul representative called at 7pm to tell us that I would have to drive to Marshall MN to get a 26 ft truck. She even suggested we push back our move date when I told her this would not work. Yhe only truck I could get was at 15 ft with a trailer and had to go to Sioux Falls to get it. So of course all of our stuff did not fit so now we have to rent another small trailer to get the rest of out stuff which is 6 hours round trip and I start work next week. Very unhappy with U Haul. Would not recommend to anyone.Suzan L.
Le client n'a pas laissé de commentaire.Steve S.
Quick and easy transaction with good equipment. Location is very well positioned for use by multiple surrounding communities. Staff was friendly and a pleasure to deal with.Douglas M.
Took care of furniture pads not received when picked up truck. Very much appreciated.Steven B.
Le client n'a pas laissé de commentaire.Roy N.
Le client n'a pas laissé de commentaire.Cindy S.
Doing a great job!!Lori C.
Uhaul person is helpful and knowledgeable.Fidencio P.
I had trouble adjusting the mirror on the drivers side, I did not try adjusting it on the passenger side. Probably mine.Larry H.
Communication was great as was the service.MICHAEL R.
Le client n'a pas laissé de commentaire.Karolyn B.
Le client n'a pas laissé de commentaire.Andy I.
Perfect and greatKevin W.
Have the place staffed. I dropped off a trailer at the end of a building. Staff (who wasn't present at the drop off and the owner called and told me I had left the trailer blocking the drive which was not true. Threatened me with a 100 $charge if I did not come back and move the trailer. There were no designated signs. When I gift there the second time the owner(Henry Clark) was there. I moved the trailer by hand with no assistance from him. I will NEVER use that location or uhaul again. There are other companies that actually provide service and are thankful for the business .Doug B.
Be sure to check equipment so that all documents are in order. Susan went above and beyond to make sure we could use the equipment.John M.
Le client n'a pas laissé de commentaire.Daisy K.
Susan was very nice and professional to work with. Contract was done quickly, and hooked up to the ramp trailer within 15mins of arriving. Very happy experience and will definitely use them again, when needed! Don't change a thing!morgan H.
Le client n'a pas laissé de commentaire.Scott T.
Le client n'a pas laissé de commentaire.Joe I.
Le client n'a pas laissé de commentaire.MARY C.
Le client n'a pas laissé de commentaire.Vickie G.
Le client n'a pas laissé de commentaire.Jared C.
Le client n'a pas laissé de commentaire.harold S.
The Glenwood location didn't have the size of truck I needed. They located the truck at Plattsmouth, NE and got me a good rate on the truck. I returned the truck after hours on Sunday 10/14/18.Scott N.
Le client n'a pas laissé de commentaire.Delores J.
Le client n'a pas laissé de commentaire.Tom D.
Le client n'a pas laissé de commentaire.Rosanne N.
Le client n'a pas laissé de commentaire.Christi C.
Facility is easily accessible and employees are very friendly and helpful.Cindy D.
Susan Pena provided excellent service to us as a family.TOM S.
Henry is awesome! He is willing to work with his customers to ensure a great rental experience, every time! Thank you!!Christopher K.
Le client n'a pas laissé de commentaire.Sharon M.
Le client n'a pas laissé de commentaire.Jason D.
Le client n'a pas laissé de commentaire.Michael H.
Le client n'a pas laissé de commentaire.WAYNE B.
Le client n'a pas laissé de commentaire.LARRY W.
Le client n'a pas laissé de commentaire.MIKE S.
Le client n'a pas laissé de commentaire.terry V.
Le client n'a pas laissé de commentaire.LARRY W.
I had scheduled to pick up the truck in Plattsmouth, NE but had to go to Glenwood, IA to get it. There was just less than half a tank of gas. It would have been nice to get a full tank to start a trip.Ken G.
Le client n'a pas laissé de commentaire.Dave D.
Le client n'a pas laissé de commentaire.John P.
Le client n'a pas laissé de commentaire.Linn B.
Le client n'a pas laissé de commentaire.Chad W.
I was supposed to be able to pick the truck up 4 miles from my location not 20! At least I could drop it back off at the location close to me but I was still charged mileage and an extra day when this was not my fault but Uhauls problem the truck was not availableKathy A.
I had to drive an additional 36 miles one way to pick up the truck I rented two weeks prior since they did not have it at the initial location.Lawrence A.