Customer Reviews for Clarkrange Garage
(Concessionnaire U-Haul dans le voisinage)

159 évaluations

510 Clarkrange Estates Rd   Clarkrange, TN 38553
(Hwy 62 & 127)

(931) 863-5588

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(931) 863-5588

510 Clarkrange Estates Rd
Clarkrange, TN 38553
(Hwy 62 & 127)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam - dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

aline H. 
Évaluation :
3

No one mentioned during the reservation process that there would be a charge for fuel - I understood I had 85 miles as part of my rental. I would have fueled the truck for LESS than 3,99 $ per gallon!

Steve D. 
Évaluation :
5

Great service

RONNIE N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julia Y. 
Évaluation :
5

Very nice People, Very helpful...asset to U-Haul

zane H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew K. 
Évaluation :
5

This is the third time I've used this location (Clarkrange TN). I would recommend it without hesitation. Adam has very good customer service.

greg A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID A. 
Évaluation :
3

Unfortunate the dolly we reserved and paid for was not in the truck. There was no one local who could help us- the location is closed on the weekends and the phones went to the Uhaul main number. Moving without the dolly caused a huge problem for us. Especially for our washer and driver.

Jason S. 
Évaluation :
3

The truck needs to be taken out of service due to alignment and front end shaking, the guy who pulled the truck around for me said that the truck was ready to go but never said anything about the way it was driving.

micael D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAURA B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

daniel H. 
Évaluation :
5

We ordered on line, so the truck should have been waiting for us. Not 3 hours latter.

John K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMMY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerome D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DENNIS S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie B. 
Évaluation :
4

Above Average rating used because their service was exactly what I expected from a U-Haul outlet. Efficient service, Good Equipment and reasonable prices.

Mike C. 
Évaluation :
4

They were very helpful in getting us what we needed for what we were doing.

donnie L. 
Évaluation :
5

Rented trailer, young man who was there hooked up , checked lights and all signals. Really nice.

Teresa R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul S. 
Évaluation :
4

All was well. The only negative was that the equipment was outside. If the weather was bad, it would be a hardship to hook up the trailers. the weather was good the day I picked up the tow dolly. Other than that I would have given it 5 stars.

albert S. 
Évaluation :
1

The office was not open when stated - lost precious hours waiting. Had to wait even more b/c office equip at this location was not working. The man tried many times to get his computer system to work. Finally gave up and called by phone. I called this office personally twice to be sure equip was available. Equip was dirty both in cab and in truck body Did not have a rental contract b/c office computer not working Was told fuel tank was full - gauge showed 3/4 I had to take the largest truck as that was all that was avail. Found out later in the day the tow dolly lights were not working properly which is a huge safety issue putting me and my property in a risky situation for many miles. Please have a UHaul manager call me regarding this rental. Merci.

michael T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sara B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Debbie R. 
Évaluation :
3

Trailer was in bad shape cosmeticly. One tail light was not working.

dan A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Debbie R. 
Évaluation :
3

Return location was closed Did not communicate with no one there

dale K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bother J. 
Évaluation :
5

Great People to Deal with...

zane H. 
Évaluation :
4

The location was good, however the equipment was not in good condition. I rented a car trailer, the first problem was the connections were all dirty so the turn signals wouldn't work. next, the safety chain hook was gone so I couldn't use the safety chain. Then the lowing gear was wedged against the frame so it would stick and not release. I had to kick it to free it up so it would lower down to raise up the trailer.

MARK HANLEY C. 
Évaluation :
5

Location was closed when I dropped the trailer off. Location looked organized. I'm sure that the personnel would have been helpful. Place looked to be very clean.

Raymond C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

andrew D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

robert R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

DOUGLAS K. 
Évaluation :
5

Everything went well. Some issues with reservation, but U haul fixed quickly. thanks

Phillip B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David L. 
Évaluation :
4

I will rent again from this location. Good customer service and friendly staff.

Barjes A. 
Évaluation :
3

Thanks

troy S. 
Évaluation :
3

The drop-off location was right and I had to drive way too far to drop it off. It wouldn't have been that bad if it was the first location given me

Stora H. 
Évaluation :
5

Have more equipment available for customers to rent

John R. 
Évaluation :
3

The fella that took care of me was very unsure of the apparently new system. He had to make a couple phone calls for assistance. What I found disturbing is the first call he made the guy on the other end told him that he was busy and that he was on his own. But the gentleman persevered and got through to someone who had a little more compassion and got me fixed up. Maybe u haul should offer a little better training for their dealers.

terry T. 
Évaluation :
5

Very nice People....Great Service

zane H. 
Évaluation :
1

they need someone there that know what they are doing

daniel B. 
Évaluation :
3

I am not happy I rent u hauls all the time and when I picked the vehicle up there was no refrigerator dolly like I request and I ended up going 40 miles to find one. The truck was also a little under a quarter tank but a quarter tank was marked. When I returned the truck it had exactly a quarter tank and I took a picture of the mileage and fuel to show this and when I got my bill there was 45 dollars worth of fuel charges on it. All the equipment that I request was not there on pick up which caused me a major inconvenience and then I was charged a fuel charge and for fuel.

John F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eidith S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel S. 
Évaluation :
3

Location was closed. Dropped the truck off at the location and placed the key's in the drop box.

RANDY H. 
Évaluation :
4

No problem with this location. The proprietor wasvery helpful but the corordination between the on-line registration and on-site pick-up was not good at all. Similar problems with drop off at the other end. U-Haul changed the drop off location while we were enroute. Very poor coordination / communication.

Paul W S. 
Évaluation :
4

All good quick drop off some were smoking Cigarettes I'm allergic to them Overall rental was great experience

William F. 
Évaluation :
5

Rien

Gary M. 
Évaluation :
5

Very nice location.

Rebecca C. 
Évaluation :
3

I was told the price would be prorated and it was not

DANIEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary P. 
Évaluation :
5

nothing the guy at the shop were great

charles K. 
Évaluation :
1

There person renting the truck had no computer knowledge. Took an hour to finish what was supposed to be 15 minutes. Sat most of the time watching him continuously smashing the space bar.

lawrence D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALBERT S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald K. 
Évaluation :
5

Great service. Nice group of people to work with.

JAMIE B. 
Évaluation :
3

dropped after hours but was easy to complete

khristopher C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CHARLES F. 
Évaluation :
3

Very nice man that helped me!

Nancy D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Steven K. 
Évaluation :
4

The equipment we received had damage but it did not affect the working of the equipment. Should have both picking up and returning of equipment well documented.

Dennis S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANK S. 
Évaluation :
3

Uhaul paperwork is terrible, lots of useless gibberish, terrible time processing request, I do not recommend Uhaul

ALTON G. 
Évaluation :
3

The problem I have is with uhaul. I needed a dolly to tow a 6 speed manual transmission car but you wouldn't rent it to me. Because you thought it was an automatic. So I paid twice as much.

Sharon P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Amos C. 
Évaluation :
5

Great people. No hassle no problems. Thanks a lot

derek S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEN M. 
Évaluation :
5

Everything was quick and simple. Le service a été excellent. Adam was very helpful, appreciate everything!

MICHAEL D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dana T. 
Évaluation :
2

It took a week to close out the rental

RON S. 
Évaluation :
1

Clean interior, box had wood chips and ice in the front. Truck should be ready for customer when they come to pick it up. Bald tires got stuck in 1' of wet soft ground, check engine light came on after driving about 60 miles.

KATHLEEN K. 
Évaluation :
5

All Good Very Helpful & Receptive

SCOTT C. 
Évaluation :
2

Make sure all the lights are made to work before releasing to customer - even if it is raining. Was told the light issue was my truck and due to only making 5 $on this rental and the rain coming down, it wasn't worth their shop time to investigate further. Turned out during the trip that the other rear light quit working as well. All lights were working when delivered. After delivery and hooking to another trailer there were no issues.

DON D. 
Évaluation :
4

Light the sign so it be seen in the dark

Debbie S. 
Évaluation :
4

There was no lighting and directions were not good. It was very difficult to see. It was very difficult to see that it was a fast stop.

Debbie S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alice W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTINA P. 
Évaluation :
3

Drop off location was closed on Sundays so we were not able to disclose the need for service on the truck but the 24 hour drop off made drop off convenient.

JONATHAN S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sharon O. 
Évaluation :
1

Was closed on Saturday for my pick-up. Trailer was back in the weeds and dirty. It was obvious they did not do a pre-check on the trailer prior to me picking it up. Tires on driver side were iffy with almost no tread in the middle of the front tire on the driver's side. 1000 mile road trip with a 30 000,00 $ dollar Classic 65 Mustang riding on a U-Haul trailer that left a lot to be desired as far as road worthiness. There were other trailers in far better condition there. Guess they wanted to get rid of the worst conditioned one on the one-way trip. I will not use them again.

ORRIN M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RONALD M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Benjamin W. 
Évaluation :
3

This part was uneventful.... not like the previous part of the trip.

MARK F. 
Évaluation :
2

When I picked-up truck it had 1/2 tank of fuel. They told me to keep it around that when I turned it in. Now I get an email from Clarkrange Garage charging me an additional 35,55 $ for fuel.

Douglas H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SAMANTHA L. 
Évaluation :
3

Very friendly but not clean location - I realize it's a vehicle repair garage but the reception area could be cleaner and organized.

Brenda E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shary W. 
Évaluation :
4

these guys knew what they were doing they even helped to unhook the trailer

Ricky C. 
Évaluation :
5

The men at the store were very helpful, especially since there was a recent snow storm that froze the tongue of the trailer to the ground. I also had an issue with a blown fuse and they went out of their way to help me fix the issue. EXCELLENT Customer Service!

Brian S. 
Non reviews have been submitted for this location.

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