I had no idea this storage facility had Uhauls. Fast, friendly and no hassle.
LAWRENCE L
Customer Reviews for Clearhome Storage Vail
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Shanelle was absolutely wonderful, so friendly, knowledgeable and helpful! Merci.
SVENJA JGood Job!
WILLIAM FSteve was amazing and helped us park the trailer. It all went smoothly and he was very friendly.
GEORGIANA BThe best place I've been using uhaul. Had other places that wasn't happy with their customer service or the truck I used. This is where I plan on going anytime I need to use uhaul. Thank you for wonderful service!
MELISSA HService representative was professional, friendly and extremely knowledgeable and helpful!
Derek RThis location was mainly a storage facility. They did offer a few trucks and trailers.
MICHAEL SShazell is awesome!
PAUL LExcellent customer service and quality vehicle
Jesse TNeed more parking spots to park personnel vehicles
MICHAEL RProfessional staff made the process stress free 🙏🏿
James DNo improvements needed. Service was Great.
Daryl OI am 100 % satisfied, Shannell is knowledgeable, very pleasant, professional and so sweet. Always had a smile even though ac is not working in her office. I was treated with respect and she offered to stay and wait for us to get our rental. This customer service is very much appreciated. I will recommend all my friends and family to this location. Sincerely, Maria Vega
Maria VShanell & male employee (name unk) were amazing & second to none!! They both made my rental experience smooth & pleasant!! They truly are valuable assets to their company & U-Haul alike!! I would HIGHLY RECOMMEND Clearhome Storage U-Haul Vail AZ to anyone looking to be treated respectfully & welcomed!!!
GREGORY PThe lady in Tucson was awesome helping us get hooked up and moving quickly. Drop off was fast and smooth.
Edward ZAttendant left the property and Was gone at least 45 mins resulting in a delay to my schedule.
Jeffrey BThe trailer was extremely old and very used, but the lady at that location was very helpful pointing out all of the existing damage that was already noted on the unit.
steven kS.O.
laurie sCustomer service was great but the equipment I needed was no where to be found. I had to travel 25 miles out of my way just to get it.
Juan MUpon drop off, I was to be charged an additional $22. No one could explain it to me. I find it offensive that U-Haul requires customers to travel exorbitant number of miles just to pick up or drop off a vehicle so that you don't have to shuttle vehicles on your own. Not sure I will ever use you again for that purpose.
SCOTT LAwesome customer service
Gabriel CGreat location. Alex was awesome and very helpful!
Ernest BGreat customer service, very positive experience.
Angel GShanell and Alex are awesome. I wish I would've known about this location a lot sooner. I would highly recommend them to anyone. The other Rita Ranch location with the car wash is TERRIBLE!!!
Allen HCan think of nothing!
John HThank you for great customer service and making everything smooth.
Angela HNothing at all. This place was by far the best business I have ever done business with. I don't think I'd go to another uhaul location
Maria LNo improvement needed. Shanel was amazing. Most helpful and knowledgeable. Fantastic attitude.
Pat WAmazing customer service! Quick and efficient (and unexpectedly fun ) Thank you for everything!
DEANNA YOutstanding customer service
Robert MThe manager, Chanelle (sp?), was an absolute joy. She is friendly, funny, hard working, and attentive. We highly recommend specifically because of your manager.
Linda VStaff was very polite and accommodating, unlike the location on Rita Rd. They were rude and then told me to call another location to drop off. I am glad they did because the staff at Clearhome was pleasant and friendly. I will definitely go here in the future
TIMOTHY HChanel was awesome I appreciated her helping me out
Margo SThe employees there were friendly and helpful. Made everything simple and were fantastic.
Cisneros CNot once in the week between reserving and dropping off did I see an actual U-Haul representative. They were employees of the store that were not always well versed in procedures or computer savvy. In both instances my locations were moved for your convenience and it was up to me to adjust. I have rented from you before and your customer service has declined. Something to consider!
Gary WShanell did a GREAT job! Ready when promised and went over everything top to bottom. You are lucky to have her as an employee!
Dick JI have rented from U Haul on many occasions and am very happy with the service and value I have received. This latest rental was no exception, the attendant was very professional and knowledgeable, the equipment was clean and I was very satisfied. Merci
Sixto CVery helpful staff
andrea wQuick and efficient!
Terry WLocation manager is wonderful! She is friendly, helpful and professional. Would 1 000 % rent from this location anytime.
Michael TWaze directions slightly confusing at first, recommend adjusting pin to gate entrance
Justin WThis was one of the most professional individual I have ever dealt with
Edward SChanelle.manager, was great. Quick, easy check in and check out. I'm going to do anymore uhaul here.
monica mGreat customer service and very happy with my experience!
John SThe woman called ahead of our drop off time to ensure we knew everything we needed, timed our arrival perfectly, was completely attentive to our needs and was fast and professional!!!!! Would use her again!!!
lori p