Customer service informed me that I would not get charged and still got charged for keeping the rental an extra couple hours. Very disappointedAracely R.
Customer Reviews for Clockwork Auto LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Houston, TX 77053
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 3h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 7/4/2022: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.DAVID M.
Le client n'a pas laissé de commentaire.MONA MARIE D.
Stop stealing ppls money, charging too much for gas and not being truthful. Customer service is trash and I had requested a dolly to move my stuff and ended up buying one because he didn't have any.Bryan K B.
Le client n'a pas laissé de commentaire.TYSHAUN H.
Le client n'a pas laissé de commentaire.Richmond T.
Not the locations fault, but did not have all items I ordered - dolly & moving blanketsEric E.
Le client n'a pas laissé de commentaire.Tony P.
The uhaul had exposed wiring that blew a fuse on our towing wiring.Joan G.
The verification process is very tedious . Trying to get a hold of someone to help is pretty impossibleManuel S.
Le client n'a pas laissé de commentaire.Coren M.
I was charged for this vehicle that I couldn't use due to brake failure and truck breakdown the rental office was closed it waited 30 min and realize they weren't coming not to mention ongoing trafficCamilla B.
Le client n'a pas laissé de commentaire.Kimberly M.
Le client n'a pas laissé de commentaire.LE Y.
Le client n'a pas laissé de commentaire.TONY P.
Everyone was extremely professional and helpful, especially the young lady at the counter.NATHANIEL D.
Le client n'a pas laissé de commentaire.KYLE K.
Le client n'a pas laissé de commentaire.ROBERT W.
BEWARE>>>>>> I picked up a UHAUL vehicle; took a picture of mileage and gas gauge before leaving. I was using the mobile app to save time for check-out. The gauge was between 1/2 and 1/4 (3/8) When I checked my email, later that day, I noticed that the starting gas was showing 1/2 tank. So, I brought the vehicle back and put the extra fuel in the tank to bring up to 1/2 tank (a few extra bucks...no biggie), later to find out that a fuel charge was added to my final bill. 3 gallons at an increased price! I had also taken a picture...confirming I had dropped it off with 1/2 tank. I called and spoke to the manager and he said that all he does is take a picture and submits it to UHAUL. He claimed UHAUL assesses the extra charge. So I called UHAUL waited on hold (43 minutes) and the lady helped me with my concern. She looked at the picture this location had submitted and stated it shows 1/2 tank. She said that she would take care of this. She also stated that this location... is the one charging the additional fee for fuel. NOT UHAUL CORPORATE!! Fraud! If this is done to me... who else is this done to?Jerry A.
You all over charged my card by60 which is in dispute and no one from your company will contact me I have your several messages for you all to phone me back regarding the over charge on my credit card so I will contact my bank and dispute the charges that you all have maderenee H.
Make sure trucks are cleaned and not damaged before next rental..LAMONE L.
Better lighting in the area in case you need to pick up or drop off at night.Ariel S.