Évaluations des clients Cloverly Automotive
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Cloverly Automotive
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Michael B. le
Very professional and at tentative
Mark W. le
First truck had a check engine light. Luckily there was one other truck available but it had a low tire (-20#) which required finding air hoses and moving truck to the spot. The helper employee was a wonderful kid, tried real hard to help. The manager arrived 20 minutes late (9:20 for 9:00 opening time), so completely negated the advantage of being able to get the truck by mobile phone outside normal hours. I had waited from 8;25. Left the Uhaul close to 10. Wound up late for our move-in elevator appointment and had to wait for an afternoon opening. Will not be renting from that location again even though closest to my house. Also the mobile app pickup dropoff worked great.
David G. le
Cat allergies are real.
marina E. le
I thought I was going to be dropping it off at a uhaul storage facility; this did not appear to be one.
Bryan H. le
Business was filthy and not well kept. The utility trailer I rented worked well but I had to clean what appeared to be farm animal feces from the back of the trailer so that the cargo (motorcycle) I was towing would not get dirty.
Bruce P. le
Outstanding customer service at Cloverly Automotive.
Shea K. le
The location was closed when it was returned at 3:30 pm. We couldn’t even really return it. The gas was replaced, but I was charged 60.00 in fuel fees. This is ridiculous.
linda D. le
Gary was perfect. He went all out to help me with a truck to get my job done and return it before a reservation. I kept my word and he kept his. Great place to get your car fixed to.
Kenneth B. le
I was quite pleased with service and help I received.
Colbi M. le
Make sure that the trucks are accessible
JOHN C. le
Awesome customer service-
Thomas M. le
The inside of the van could have been swept out from the prior renter. The lady who managed the reservation was fantastic. Friendly, great customer service. Knew the details and made renting a breeze. Easier than any vehicle I have ever rented.
Jesse L. le
Please give Mary a raise. Like double her salary. I brought in a 26 foot truck moving one way from Cincinnati, OH, about 500 miles. Upon arrival, the mileage display said I had driven 1,400 miles, and the computer tried to charge me an extra $320. She spent an hour trying to contact her manager and cleared up the charges as a clerical error at the Cincinnati location from which I picked up the truck. In addition, I had had an unfortunate situation with a terrible landlord moving here and had to immediately and quickly find other housing. She was kind, sympathetic, looked up a few places for me, and even explained areas and neighborhoods in Maryland since she knew I had arrived only a few days prior. Kind, professional, courteous, competent, friendly, helpful, smart. Mary absolutely rules! Best customer service interaction of my entire life!
Stephanie B. le
Staff was very friendly, professional, and very helpful with the issue I encountered. Thank you!
Louis A. le
experience at this location was night & Day Cloverly Automotive was a disorganized & shoddy establishment.