Évaluations des clients CMB

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de CMB

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David M. le

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The staff at Culver MailBox are courteous and professional. They had my order ready upon pick up and promptly addressed my questions and concerns. I recommend visiting this location for mobile pick up and drop off. In addition, I will be returning to this store for all my ahipping needs. Thank you.

Anne B. le

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Le client n'a pas laissé de commentaire.

NATHAN A. le

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Le client n'a pas laissé de commentaire.

Tracy D. le

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While the location and equipment was great, I find it insane that the van rental went from $19.99 to over $60 for under 4 hours. I did rent a dolly as well, which I was happy to pay an additional cost for. However, it would be nice if U-Haul had rates that were less costly for a half-day or under purpose.

Scott T. le

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Le client n'a pas laissé de commentaire.

Alec C. le

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I rented a truck here and it was already claimed. I spent 1 hour trying to rent a new truck, which they claimed was available, and they were not able to process this. In addition, I was guaranteed the $50 reservation compensation if I did not get my truck and they did not agree to this.

ahmad A. le

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Nothing much people working there very friendly

Ashley B. le

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Le client n'a pas laissé de commentaire.

Aubrey F. le

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Great service from staff

Minerva R. le

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Le client n'a pas laissé de commentaire.

KIM A. le

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Everything was perfect! Helpfulness, accuracy, customer service. I'll be using the facility again when I need a truck or a van. Thanks!

Evan S. le

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Nothing. Everyone at the counter was exceptionally helpful. This was actually the best experience I have ever had with Uhaul.

Takanori O. le

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Le client n'a pas laissé de commentaire.

JUANITA H. le

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Le client n'a pas laissé de commentaire.

Ronald M. le

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Le client n'a pas laissé de commentaire.

Ali T. le

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Le client n'a pas laissé de commentaire.

Robert G. le

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My issue was that I called to rent a truck from one location, then when I was sent the information about where to go it was in a completely different location, and they set the pick up time 3 hours EARLIER, than what I stated I could do on the phone. The woman on the phone said 3pm would be fine, but then I received a text saying the pickup was at 12pm, then when I showed up at the location I was suprised to find out that it was a partner and not even an actual Uhaul place (even though I originally called an actual uhaul location), I would have liked to have been informed that they were moving my location and that it would be a partner location. Also because they screwed up my pickup time, when I arrived they had no information about me because they had already deleted me from their system for "being late", luckily they still had the truck I needed when I arrived. The whole experience was very strange and confusing, it seems like uhaul has no interest in communicating with their customers, and has no care about the fact that I specifically chose the uhaul pickup location that I orginally called because it was the closest and most convenient one to where I needed to go, but they decided to switch it up on me with no explanation to me what-so-ever. Same exact thing happened to my roommate last time he used uhaul, pretty much a shitty company that does what's best for them and no one else, I really don't appreciate shady business practices like this, also tried to immediately sell me a larger truck than I needed on the phone, I just hate when companies clearly don't give a shit about you and they're trying to get one over on you any way they can without really explaining what's happening. I don't continue to support companies like this, in the future, I'll reconsider using uhaul because they just give me bad vibes all around. The people at this location were understanding and accomodating, so I'm giving 4 stars so their location doesnt get a horrible rating, because my real issue is with uhaul themselves, I know very well it wasn't there fault and that this is something uhaul does often. Fuck you uhaul.

Carol P. le

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Supply parking spaces so people can leave their car. I had to park far away. Just wipe the seats and dash for the next customer. Customer Rep was pleasant and quick.

Tony C. le

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Le client n'a pas laissé de commentaire.

ARTHUR S. le

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Le client n'a pas laissé de commentaire.

MARK P. le

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Le client n'a pas laissé de commentaire.

Zayda S. le

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The worker didn’t provide the dolly that I had requested, when I called him he apologized, said he was looking right at it and said he would take it out of my total payment but I just got billed and it’s still in there and nobody has contacted me about it sense. Not too sure where else to go to get refunded for the dolly. It’s been a week. Thanks!

David P. le

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Customer service was prompt and polite. Vehicle was to spec.

Raymond K. le

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Le client n'a pas laissé de commentaire.

Juan M. le

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Le client n'a pas laissé de commentaire.

Marlene H. le

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The customer service was on the slow side in the morning to check the truck out. We waited a long time and the line moved slowly. Aside from that, the experience was very good.

Brian S. le

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Polite, professional. Overall very happy

Nathan Dana A. le

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Have the people who run this location give lessons to the location at National and Motor!

Krystof K. le

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Le client n'a pas laissé de commentaire.

sasan N. le

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no windshield washing fluid

Thomas S. le

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The merchant overcharged me for mileage and offered no help in resolving the overcharge. Horrible customer service.

Lori G. le

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Le client n'a pas laissé de commentaire.

Jerome G. le

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fast and easy

Amanda R. le

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I had a scheduled 9am Van pick up for a delivery a company 11:00am. I was given the van with ZERO gas and the back of the van was COVERED in dirt and soil. I had to drive the van ON EMPTY to the gas station to put gas in it AND I HAD TO CLEAN THE VAN MYSELF before using it for catering delivery. This is unacceptable. I was delivering FOOD for a catering client and couldn't have my food in contact with dirt for very obvious sanitary reasons. I was over an hour late to my clients location because of these delays. I wanted a full refund, but the people at Culver Mail Box refused and only gave my 50% discount.