Great folks to work with!Todd E.
Customer Reviews for Coastal Towing & Recovery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
When I arrived to pick up the tow dolly, I was told the one I reserved had a damaged fender and would not be available. They were going to switch me to a different one but then realized that one had the damaged fender and not the original one. Somehow the damage reported was switched, so I took the one I reserved. I had no issue hooking it up, towing or driving. When I returned it, I got a call on the way home that the tow arm was damaged and bent way to the right. I thought it looked a bit odd when I hooked it up for the return trip, but never thought anything about it as I assumed it was inspected before I took it. The location was polite enough, but were intimating I had damaged it. I have not heard back from anyone, so I assume they figured it out. All I can figure is that the condition reports in the system are completely incorrect and the other one has a damage report about a bent tongue. Not thrilled to be using damaged equipment.Christopher B.
Le client n'a pas laissé de commentaire.Mark G.
Le client n'a pas laissé de commentaire.JOHN C.
Le client n'a pas laissé de commentaire.THOMAS F.
Le client n'a pas laissé de commentaire.Thomas F.
Le client n'a pas laissé de commentaire.Rodney C.
Location was very out of the way. Surveillance camera notified that I was there. They called me to direct where to drop trailer. The location was on a hill in mud and ice Very difficult to return without assistance. Luckily someone came in behind me and helped me to unhook the trailer - safely. BUT the trailer itself was excellent and handled beautifully from Florida to ME â€"1450 miles.SUSAN H.
Le client n'a pas laissé de commentaire.Christian H.
Le client n'a pas laissé de commentaire.Anne T.
Le client n'a pas laissé de commentaire.michael B.
Le client n'a pas laissé de commentaire.Richard D.
The app was a train wreck. I legitimately could not get it to take a photo so I could check out at the end of my rental period and there was no chat function or error message to help me resolve it. The facility and owners were lovely and helpful.Jessica P.