U-Haul as a company is still ASS
Adreyana C
Customer Reviews for Cobb's 2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very kind and caring 😊
Penette SWe ordered an appliance dolly and it was NOT in the truck and no one was around to assist us!
Darla DNothing needs to be improved. Customer service was professional and awesome. I would definitely rent from this location again.
Jerry KNice truck- clean. Ran well.
Susan SThis location was great! The guy working was very helpful and friendly. Will definitely be using them again in the near future!
AMANDA FOutstanding customer service
Carolina JGreat and fast customer service
Keiana Oafter hours drop
NORMAN BHometown good. Cobbs is always nice and friendly
Latausha WKelley at Cobbs 2 location in Marianna is great. He has great customer service and I would recommend him and this location to others any time.
SHAWN BGentleman at the drop off location was awesome we were dropping off the trailer was very helpful and unhooking it as when it was put on it was put on wrong. Very helpful and very cordial
Lorraine YAmical
Fashan HExcellent customer service and friendly staff
roy wVery nice and friendly, would absolutely recommend anyone to go there for any U-Haul needs!
Clayton VGreat location and staff at Cobbs 2
Roy BS.O.
Aaron SThey are a service center and uhaul is a sideline. There is never a dedicated person inside to assist uhaul issues. Nice guys; but busy with oil and tires and not always able to drop what they are into
Hank DExtremely nice and helpful man to check in Uhaul Quick and efficient service
Nancy TI had an excellent experience picking up my uhaul here. He was both friendly and helpful.
Rhonda WEverything was excellent The mechanic that was working there, was very professional and provided excellent customer service. I would highly recommend this Uhaul location.
Christopher BI did NOT receive my appliance dolly that I ordered. Therefore, I want my $20 refund.
Michelle CWhen I picked it up it only had 8 miles to empty
Lillian BExcellent staff
MACK GAbsolutely nothing. Y'all were great and patient with us and our situation. Thank u
Eva PShort notice but everything worked out fine and safely. Would use them again
Michael WOut going truck mileage on paper receipt was 40 miles less than actual mileage on the truck. I should have checked the mileage before I left cobs 2 location. I wound up paying almost $40 dollars more. I can't trust them anymore.
RICARDO TExcellent customer service. Great experience. They went above and beyond to accommodate.
Susane SEverything was quick accurate and friendly and understanding
Travis RDrop off was easy smooth and quick great job guys
John CIt was extremely easy to check this truck out using the mobile app will rent again Cobbs was Awesome
William THad everything ready for me. Staff was very friendly and explained everything to me. Returning the equipment was fast and again staff was friendly and quick to get me in and out! Great job!
bernd kI would not recommend Cobb 2 location in Marianna Florida. This was the return location on my contract and when I arrived the gentleman told me in a rude tone I would have to take it to another location because he had to many of that size trailer. I told him that this is the location where I was instructed to return the trailer. He said in a rude fine just drop it where it's at and walked out of the office.
Richard TOne of the tail lights were blown ...but It was ok
SHEDRICK WThe U-Haul personnel at this location did a fine job. The truck had just been returned by another customer but they had it ready to go for pick up. No complaints.
Ronald SWorked out great had good hours which helped getting the trip done faster.
nolan mCottondale staff was great!
angela cI have rented from this same business and dealt with the same staff member numerous times and it is ALWAYS an easy, enjoyable experience. Kudos!
Marianna HThey were very friendly and outgoing. Made sure everything was right and made sure I was prepared.
Darrin HVery friendly and honest man.
Brenda RThe truck had roaches in cab and in box area when picked up. There was pet hair in box and assuming the allergic reaction I had it was cat. The app did not work for drop off
Julian BI rented a auto transport I needed it for 1 day 99$ a bit pricy said I could keep it for three i said I only need it for one I see why so pricy scam, then insurance. Should of been $8 a day thy charge me $30 said sence you could of use it for three days no refund nope not recommending U haul
Steve SMake it easier to contact by phone.
Rosanne CNothing to improve on. Perfect!
WILLIAM HA big thank you to Daniel Mitchell, the regional manager.
PADDLE FProfessional and good service
PAUL BCobbs employee was great. I was turned away from another location and he accepted my transport without reservation.
CARMEN MPerfect Service! Five stars here! ⭐⭐⭐⭐⭐
DONNA TThank you! Everyone on both ends was so nice!!
ANGELA JI will not be recommending U-Haul to my friends but not due to this location. Penske will be my choice on the next move as I have used them in the past - cheaper, more accurate truck/trailer information, able to work with my return time, unlimited mileage, better gas (diesel) mileage, able to connect my phone to truck radio for hands free device, etc...
TIMOTHY CWhen going through the process of picking up the truck, I would have felt better if the photos of the truck had been current. The photos appeared to be from when the truck was new. The photos did not show any scratches on the vehicle and also included the original chrome-plated front bumper.
Gregory AI pulled in behind a lady that drop trailer off an ghe man unhook her he didnt do nothin to trailer he filled paper out for me for that trailer an hooked me up to it he didnt put no sticker or cleaned it or even looked in or at trailer he rented it to me an thats it
KEVIN D