Le client n'a pas laissé de commentaire.
Melanie D
Customer Reviews for Cohoe Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
The lady was very friendly and helpful. She was understanding and went above and beyond to make sure our experience as smooth and stress free as possible during a very busy and stressful situation. Very much recommend and will definitely do business here next time I need to rent a haul again.
Crystal HNeed better lock box locks.. Had the right code in and it took a while to get it off the box..
Stacey BThe check in/out process was a bit tedious but I understand for My protection since this was a self service process with it being after hours. The app has a few glitches and I had to repeat the photo process a few times. The QR code was a dead end also for this process. I had to outwit the system to get checked back in, which the idle 'threat' of being charged an extra $20 for a manual check in I would've fought had I not been able to outthink the process. Overall, experience was decent. Truck was as expected and did its job.
Scott AI accidentally left a house key on the rental truck's keychain. How can I go about getting it back? Cell- 605-431-3531
Aaron HI had an excellent experience! The guy who works there is amazing. He was helpful and he explained everything to me. He was friendly too. Thanks for all your help.
Traci WThe truck leaked water through the seatbelt hole. We were soaked by rain for over 3 hours.
Nic SThe office space was "homey", not terribly professional. The staff was excellent and attentive to detail and ensuring I understood the process and the truck.
David JThe gentleman that worked there was great. Informatuve, friendly and personable. Explained things very well. Will go back to him again if I need a truck.
Brian CThe inside of the cab had dog hair all over the passenger side and a sticky spilled drink in the cup holder. Other then that the truck performed well. The agent "Gary Jones" was very nice to do business with.
Dee AI believe the person who assisted us was Gary - he was very knowledgeable and friendly - definitely an asset to have him as part of your team!
Daniel TToo many hoops to jump through coupled with a man who wouldn't know how to copy and paste on the computer made me surprised I ever got in my truck
Conner TFriendly fast and helpful
Joy Cfirst place we went to was rude. we went to cohoe and got exelence service will do bussines again. duane
SHERYL ESite was closed. I contacted the customer service line for assistance. Girl I spoke with was outstanding and her service will bring my needs back to UHaul in the future. Thank you!!
Teresa JMake sure the lock is working and the cab is actually clean. It was covered in dog hair and trash when I picked it up. They offered $50, but it's going to cost more than that for the extra miles I incurred because it took so long to get the lock unfrozen. Not to mention all the extra gas I had to put in.
Alyssa WGary was always great to work with.
SHERYL A | Expérience généralenone
Rod M | Expérience généraleThe staff at this location was very helpful. My only complaint at pick up was the grill and windshield of the truck. There were tons of bugs smashed on them. I understand that happens but do I have to see it? The maintenance of the truck and cleanliness inside the cab were great. Just clean the front of truck and windshield to get bugs off. These were not small bugs. It was gross.
Tari AThe guy who worked here was extremely nice and it was a much easier process to rent than I had expected. I'm very pleased, 5 stars!
Ethan PThe system read really slow And the gentleman working didn't know how to use it well.
Sara GPulled up and employee was right there to get my truck and get me on my way. Great end to a hectic day of moving. Thanks UHAUL!
Mark TVery nice employees easy in and out will defiantly use this location again THANK YOU. Uhaul
Terry KThe gentleman running counter was trying too hard to chat and allowed someone returning a truck late to go ahead of me, he was also not well equipped to use his computer, I was scheduled to pick at 2pm, I didn't get out of that office until after 2:30pm. While trying to field texts and calls from people who took time out of their day to help me move, wondering why I was late, he would not stop talking over my phone calls, commenting about my friends being rude by interrupting my check in. I love usuong uhaul but will not use this location again, the "overfriendly" man made me want to pull my hair out.
Christy HThe man who helped us had a great attitude and was very helpful.
Jimmy TGary is very nice but is very talkative. What should have taken 5 minutes took half an hour...
Privacy R | Premières impressionsThe drop box was obvious and there was plenty of room to park our truck.
Jacki BStaff should be polite to customers.
Kourtney CThe best part of the whole deal was the agent that checked me in. Very friendly and helpful. Your whole system stinks and is not user friendly.
Larry HGary was very helpful and friendly.
chris aI originally wanted to pick up the rental in Omaha NE. The trailer I reserved was not available there so I was given the option to pick it up in Council Bluffs IA. The agent and service were great. I was however disappointed that I wasn't able to return the trailer to the original location I had requested. I had spoken with customer service representative and was told that was not an option. So again I went 30 miles out of way into a different state because Uhaul would not work with me on this issue. I am disappointed and unsatisfied with Uhaul's customer service. The agent that personally rented me the trailer was great and helpful and was the only pleasant part of the experience.
Jacob SI originally reserved a truck, via the internet, to be picked up at a location I was familiar with. When I got there I was sent to another location to get truck because they didn't have one. I thought I was wrong on my locations but I checked the confirmation paper work, I printed when I originally reserved the truck, and I was right.
MIKE S