Évaluations des clients Collins Tire Center

Everything you have done for me is extremely good

Nothing

I will definitely use UHaul/Collins the next time that I need to haul something. The experience was great.

Great place great help

They where great to work with and very helpful with my move

We dropped off on Sunday and they were closed but the drop box for the key was easy to find. The only thing I recommend is for the website to be more clear that pictures need to be taken of the odometer and truck. We had locked the door and put the key in the drop box before doing the check out.

I paid torment two dollies and they weren't there. When I did the love chat they basically said I'd have to pay anyway and then dispute it later. It really caused issues when picking up my stuff because I needed these dollies. Overall I'm just disappointed with the service and lack of attention to details. The truck itself worked well, that's about all positive I can say.

Truck felt like it was going to fall apart when it shifted from low gears into drive.

Excellent and expert service. Tim Collins made the haul easier with his expertise of the rental trailer.

Firstly, I'd like to address the fact that I reserved the equipment to be at a location 30 minutes closer to me, Johnstown. I feel the equipment could have been delivered there by U-Haul. Also no one was at the pick up location, I essentially did everything online and that worked slowly given where I was located.

Charge for mileage a little less

I had a small truck a ramp would of been nice we managed though.

Gary Collins was friendly, knowledgeable, and efficient in the entire process UNLIKE the three phone representatives that I spoke to from scheduling the appointment to confirming the appointment and a question I had about how I would be billed. None of the phone was cordial in answering my questions. They seemed to be impatient with me. Not good customer service but by phone reps, but Mr Gary Collins was excellent!

The owner there made things extremely simple. He was very friendly and was very quick to respond and finalize our transaction. He is top notch and I will use him as often as I can!!

Employees at this location were very accommodating and easy to work with. Very friendly people to deal with. Highly recommended.

The truck had a hole the size of a quarter in it and was not well maintained

I recieved a truck that had a hole the size of a quater in it. Was not clean; however the employee at Collins Tire was very nice.

I was in need of a U-Haul last minute and the experience of finding one and being able to get in a U-Haul within a matter of 20 minutes was perfect. It was a smooth rental experience. I couldn't be any more happier. Thank you!

Nothing, just keep up the good work ?? job well done. Thank you for the great experience! You customer service is by far top notch!

Key was missing to the lock. The truck had to be cleaned before i could use it but overall it was a goid interaction. Thank you

I haven't received the insurance refund yet. And I used the truck for less than 24 hrs.

Thank you

I have rented from Colling Tire many times. Very good group to work with & knowledgeable on the U-haul products.

Was charged a $25 cleaning fee. Truck was only used for 10 miles on a dry day and the back was cleaned out too.

They need to explain how much things are and everything else was good

My only disappointment was that I had to go further than I wanted to get the size truck I needed because they did not have one available where I booked it for on the day I was to pick it up.

Staff was Friendly and Courteous, No Problems

They notified me day before rental to confirm and where very pleasant to work with.

The guys at Collins Tire are great! Friendly and helpful, I use them every time I need a rental truck.

THE STAFF WAS VERY NICE AND ACCOMIDATING

Friendly and helpful.

The rental process was very easy. I had reserved a unit a couple weeks in advance. Pick up and drop off was quick and easy. The shop attendant was helpful.

This relates to Uhaul in general. The 6x12 cargo trailer should have front post with crank to level for hooking up and unhooking. For an older person or someone with back or other issues that limit lifting the trailer is not very user friendly, I thank the attendant who helped me hook up and unhook.

Facility was closed but was in business hours.

Nothing. Pick up was excellent

Owner/operator was very friendly. He hooked me up and got me ready to go in a few minutes. He also allowed me to do a late night drop off to save me a morning trip back. Good experience. I would use him again.

easy, quick, best emplyees,,,

quick,, nice employees,,, easy transaction

great people

Drop off was easy and super fast. The personnel was super helpful and friendly making the experience amazing.

Thank you very much for the help Wonderful person I appreciate you time Keep it up

I had to pay almost double what I was quoted just to drop the trailer off at a different uhaul.

Truck needed line up shimmed for 1200 miles

Both owners were VERY helpful

Nothing, everything was good.

I was not the person who dropped off the U-Haul, so not able to respond to the request for comments.

They will not give back the money when you return the truck

Maybe bring down the cost of the per/mile. Staff very friendly, knowledgeable, and helpful.

Fast, friendly, curious.

3rd time I've rented from and service was great as usual. Will continue to and recommend to rent from. Mike

Location was not open during it's posted times. There was not a note on the door with instructions. I had to grab two dirty tires from a junk pile to put under wheels so it didn't move.

Don't cancel a reservation without contacting the customer. My reservation was cancelled on me while I was traveling to my pick up location. It would also be nice if a one way truck could be rented close to where I needed it, not having to drive an hour out of my way to get it.

Location was closed when I returned the truck.