My rental man was super nice!
Linda H.
Customer Reviews for Collins Tire Center
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Was unable to connect to site to return truck electronically at site. Other than that all good.
Randy Z.The staff was so friendly, helpful and courteous. They cleaned the snow off for me, which made it very nice! The prices were reasonable too!
lisa H.Gary was very helpful & kind. Started the u-haul & had it warmed up & ready to go for me. Would definitely use their service again.
Alice B.Easy to work with
Mary R.We were picking up a trailer and the gentleman running the Tire Center (Dave?) was EXCEPTIONALLY helpful in getting everything set up.
Nathan S.Everything you have done for me is extremely good
David B.Rien
Crystal O.I will definitely use UHaul/Collins the next time that I need to haul something. The experience was great.
Michael D.Great place great help
John K.They where great to work with and very helpful with my move
DENNIS S.We dropped off on Sunday and they were closed but the drop box for the key was easy to find. The only thing I recommend is for the website to be more clear that pictures need to be taken of the odometer and truck. We had locked the door and put the key in the drop box before doing the check out.
DIANA S.I paid torment two dollies and they weren't there. When I did the love chat they basically said I'd have to pay anyway and then dispute it later. It really caused issues when picking up my stuff because I needed these dollies. Overall I'm just disappointed with the service and lack of attention to details. The truck itself worked well, that's about all positive I can say.
Megan L.Truck felt like it was going to fall apart when it shifted from low gears into drive.
Craig M.Excellent and expert service. Tim Collins made the haul easier with his expertise of the rental trailer.
Robert S.Firstly, I'd like to address the fact that I reserved the equipment to be at a location 30 minutes closer to me, Johnstown. I feel the equipment could have been delivered there by U-Haul. Also no one was at the pick up location, I essentially did everything online and that worked slowly given where I was located.
Eric M.Charge for mileage a little less
mark Y.I had a small truck a ramp would of been nice we managed though.
John N.Gary Collins was friendly, knowledgeable, and efficient in the entire process UNLIKE the three phone representatives that I spoke to from scheduling the appointment to confirming the appointment and a question I had about how I would be billed. None of the phone was cordial in answering my questions. They seemed to be impatient with me. Not good customer service but by phone reps, but Mr Gary Collins was excellent!
Robert G.The owner there made things extremely simple. He was very friendly and was very quick to respond and finalize our transaction. He is top notch and I will use him as often as I can!!
Robert B.Employees at this location were very accommodating and easy to work with. Very friendly people to deal with. Je la recommande fortement.
Ronald M.The truck had a hole the size of a quarter in it and was not well maintained
Cecelia P.I recieved a truck that had a hole the size of a quater in it. Was not clean; however the employee at Collins Tire was very nice.
Cecelia P.I was in need of a U-Haul last minute and the experience of finding one and being able to get in a U-Haul within a matter of 20 minutes was perfect. It was a smooth rental experience. I couldn't be any more happier. Merci.
cassie G.Nothing, just keep up the good work ?? job well done. Thank you for the great experience! You customer service is by far top notch!
Matthew W.Key was missing to the lock. The truck had to be cleaned before i could use it but overall it was a goid interaction. Merci
Brenda D.I haven't received the insurance refund yet. And I used the truck for less than 24 hrs.
ferrera R.Merci
Edgar W.I have rented from Colling Tire many times. Very good group to work with & knowledgeable on the U-haul products.
Scott H.Was charged a 25 $cleaning fee. Truck was only used for 10 miles on a dry day and the back was cleaned out too.
Benjamin W.They need to explain how much things are and everything else was good
sandra M.My only disappointment was that I had to go further than I wanted to get the size truck I needed because they did not have one available where I booked it for on the day I was to pick it up.
Dawna T.Staff was Friendly and Courteous, No Problems
steve S.They notified me day before rental to confirm and where very pleasant to work with.
shawn L.The guys at Collins Tire are great! Friendly and helpful, I use them every time I need a rental truck.
Paula J.THE STAFF WAS VERY NICE AND ACCOMIDATING
JON M.Friendly and helpful.
frank P.The rental process was very easy. I had reserved a unit a couple weeks in advance. Pick up and drop off was quick and easy. The shop attendant was helpful.
paricia H.This relates to Uhaul in general. The 6x12 cargo trailer should have front post with crank to level for hooking up and unhooking. For an older person or someone with back or other issues that limit lifting the trailer is not very user friendly, I thank the attendant who helped me hook up and unhook.
George M.Facility was closed but was in business hours.
Richard B.Nothing. Pick up was excellent
Kenneth O.Owner/operator was very friendly. He hooked me up and got me ready to go in a few minutes. He also allowed me to do a late night drop off to save me a morning trip back. Good experience. I would use him again.
Richard P.easy, quick, best emplyees,,,
Pratik P.quick,, nice employees,,, easy transaction
pratik P.great people
Thomas M.Drop off was easy and super fast. The personnel was super helpful and friendly making the experience amazing.
Emily S.Thank you very much for the help Wonderful person I appreciate you time Keep it up
Roberto G.I had to pay almost double what I was quoted just to drop the trailer off at a different uhaul.
Erick C.Truck needed line up shimmed for 1200 miles
Larry F.Both owners were VERY helpful
samuel K.Nothing, everything was good.
Harold B.I was not the person who dropped off the U-Haul, so not able to respond to the request for comments.
sheila P.They will not give back the money when you return the truck
keith S.