Really nothing. They had a wide range of trailers and trucks. The staff was very nice and attentive and made the experience easy. Honestly unexpectedly so.Ned E.
Customer Reviews for Collins Tire Center
(U-Haul Neighborhood Dealer)
Pour nous contacter
Somerset, PA 15501
(N Of Pa Trnpk)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h pm
- Sam : 8h am à 12h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Excellent customer service! Staff was very helpful and friendly!Kathryn B.
Location rental was great. The staff was kind and courteous.karen Z.
Le client n'a pas laissé de commentaire.Joyce R.
Le client n'a pas laissé de commentaire.Charles B.
Le client n'a pas laissé de commentaire.janet K.
Le client n'a pas laissé de commentaire.anne R.
Le client n'a pas laissé de commentaire.jerry S.
the problem was with the uhaul website being terrible at the after hours drop off process. FIX THIS!!!!!!Tirah K.
Collins Tire service was very nice to deal with. I would recommend them to anybody. Great job guys.jerry S.
U HAUL is a good operation . However, lack of cruise control is a real issue. I strongly disagree with your policy. We may look elsewhere next time.Mederic L.
Le client n'a pas laissé de commentaire.Larry D.
Le client n'a pas laissé de commentaire.tony M.
i needed a tetnuis shot just to look at this place. it was filthy from top to bottom. it looks to have never been cleaned in......ever! how can someone go to work in that place every day is beyond me. UHaul should have better standards for its locations. i will never go back to this location and i cant believe anyone would allow them to service their vehicle there or rent a truck.john O.
Le client n'a pas laissé de commentaire.Adham N.
Le client n'a pas laissé de commentaire.STEPHANIE C.
Le client n'a pas laissé de commentaire.Craig H.
Not so much the location but the overall rental. Rented a truck to be picked up at 10am three weeks in advance and upon arrival to pick up our truck it was not there we had to come back hours later. Very disappointingErin T.
Le client n'a pas laissé de commentaire.Dennis W.
Le client n'a pas laissé de commentaire.Randy L.
Le client n'a pas laissé de commentaire.missy M.
We're happy. Keep doing what you're doingMederic L.
Le client n'a pas laissé de commentaire.George S.
Le client n'a pas laissé de commentaire.Kimberly H.
We used the app to return the truck out of regular business hours, so it's hard to rate the locationvincent H.
Returning the truck after hours was a hassle. It was impossible to upload a photo of the truck by phone on U haul's website. We had to call U haul to confirm drop off and were on hold for 45 minutes before a customer service agent was available.Wade M.
Le client n'a pas laissé de commentaire.Sharon R.
The people at Collins Tire were extremely helpful and pleasant!John W.
They were great and helped hook up the trailer 👏mike M.
Le client n'a pas laissé de commentaire.Oren P.
Le client n'a pas laissé de commentaire.verna B.
Le client n'a pas laissé de commentaire.DAN I.
Friendly service, went above and beyond for me. Its not often in todays world that someone follows through so completely.Anthony O.
Le client n'a pas laissé de commentaire.todd W.
Le client n'a pas laissé de commentaire.kathy L.
Le client n'a pas laissé de commentaire.Patricia C.
Le client n'a pas laissé de commentaire.melissa D.
I'll definitely be back!Christopher R.
Perfect experience. Gary was great making sure everything was good to go.Thomas D.
I called for a smaller uhaul, to pick up a living room suite. I was told that I would have to rent a bigger truck do to the scheduling conflict with the size truck I needed. I hesitated, I didn't want to get to large of a truck do to the fact I was on a budget. Bigger truck , more rental fee and also more fuel consumption. I was told that I would be charged the rental fee for the smaller truck, $19,99 . Unfortunately that didn't happen, I was charged $39.99. I also ended up paying $25 for additional fuel used. I needed a truck I had to get the furniture, so I paid the piper. The man that helped me was nice enough and was the person I reserved my truck with. He knew who I was when I walked in. It may have been a honest mistake. I will not be using uhaul again I will use Penske or other truck rental companies. Thanks for listening, I will be reaching out on my social media avenues to let my circle understand my experience with uhaulpaul A.
Gary, boss man, absolutely great. Everything was ready. Great experience - gets my vote!Thomas D.
The guy that helped me at Collins Tire Center was incredibly helpful and kind. I came there very stressed out and feeling overwhelmed and left feeling in a genuinely good mood. He even was able to get me a small discount.Trever W.
Le client n'a pas laissé de commentaire.Duane L.
Le client n'a pas laissé de commentaire.Kelce M.
Night drop off is so convenient. Good parking at this location.Kathleen M.
We have been treated excellent when dealing with Collins Tire in person. Uhaul's mobile check in process was ridiculous and set us back over a half hour. When we dropped off the mobile process was just as bad because it would not except our picture of the dash with gas and mileage. This set us back almost 45 minutes. The truck we rented had a leak. We were hauling dry wall. Thank goodness the guy at Lowe's gave us plastic.William Y.
They were closed when we had to drop our truck off.... I don't know.JD M.
Le client n'a pas laissé de commentaire.Gregory M.
Le client n'a pas laissé de commentaire.harry M.
Le client n'a pas laissé de commentaire.Jeremy B.
Great service. Very happy.heidi K.
Le client n'a pas laissé de commentaire.adham N.
The guys were great to work withsamuel K.
Charged 260 for one day with no explanation. Returned with full gas and cleanedDANIEL N.
Need to redo how you do drop offs. Doing it online is pain stacking. Answering all the questions and taking photos just to show you dropped off is ridiculousmike Y.
Le client n'a pas laissé de commentaire.jacqueline M.
Le client n'a pas laissé de commentaire.Angela M.
Le client n'a pas laissé de commentaire.Charles N.
Le client n'a pas laissé de commentaire.James J.
Le client n'a pas laissé de commentaire.Harry S.
Outstanding customer service, very accommodating, extremely helpful and friendly. Best customer service experience in years. Thanks you.RICKY S.
Quick. Easy Awesome peopleHoward B.
Le client n'a pas laissé de commentaire.Scott K.
Le client n'a pas laissé de commentaire.Merle D.
Love that we have a Uhaul shop in Somerset right near our office.Bryce B.
Le client n'a pas laissé de commentaire.Brock H.
Engine light was on when I started the truck. Location was closed so started chat. She recommended I take the truck back when I had already explained I hadn't even left, then wanted me to call roadside assistance and wait for them to ok the truck before I left! I was on a tight moving schedule and did not have time for this nonsense so risk it and left. I got to my destination to pick up furniture and found the dolly that I requested was not in the back - and I have been charged for it!Joy H.
Le client n'a pas laissé de commentaire.BRADLY K.
Le client n'a pas laissé de commentaire.Scott S.
Make sure moving dolly is in truckRICHARD L.
Le client n'a pas laissé de commentaire.Stephen D.
Le client n'a pas laissé de commentaire.Michael P.
Great stuff thank youChristopher A.
Le client n'a pas laissé de commentaire.Brad K.
Great staff! Awesome customer service!!!thomas T.
Mr. Collins was especially helpful. We'll be doing more with that location.MEDERIC JR L.
Le client n'a pas laissé de commentaire.Bonnie R.
Easy to work with. Helped with trailer hook up. Equipment worked well. Fair price.Douglas H.
The guys at Collins were great.Thomas B.
My truck that I reserved was not there when I went to pick up. Had to go to a different location to get a different truck that I didn't want, wasted my morning, cost me more money and the uhaul representative was incredibly rude on the phone. I will be contacting uhaul in the morning! Worst experienceJeremy W.
Le client n'a pas laissé de commentaire.Jeffery B.
Nothingâ€¦. Everything went smoothly and we appreciated that we could leave our car on property for the duration of the rental.Mary M.
Employee was very professional and friendly. Made the rental process smooth and easy.Robert F.
No staff was at this location within business hours. I needed to call another out of town U-Haul location for help. Supervisor Jake immediately called me and instructed us to proceed with rental.Caroline C.
Owners were not present at the business during normal business hours and the 24/7 pick up using a phone did not work. We had to wait over an hour (along with another family too) to get a hold of anyone at Uhaul and that only happened AFTER calling multiple other locations to actually talk to a person since the Uhaul main line was a 60+ minute wait! We were subsequently told we would have a note on our file for a full refund when returned, but shocking, no note and no refund yet. Oh yeah, on top of that, our originally reserved location called the day before and said we would have to go 30 minutes away to get our rental!!! This location was terrible and the Uhaul company in general is horrendous!Jessica W.
Le client n'a pas laissé de commentaire.Holly R.
May not have been the cleanest but employees were helpfulJames W.
Trailer was not very clean...dropped it off cleaner than I received itSTEVEN K.
Le client n'a pas laissé de commentaire.ryan N.
The owner said he'd be there and wasn't which caused a three hour delay in moving because I was to do an in person check in, Truck was filled with cigarette smoke.ray B.
Le client n'a pas laissé de commentaire.Rebecca Y.
Mike was fantastic! Thank you for your help and well wishes!ANNE H.
Calling is a issue. Several calls had to be made to get someone to answer. Otherwise the drop off of contracted moving equipment went okay.Ron Z.
I was charged for a dolly and moving blankets and did not receive them. I made my complaint known by phone and was never refunded my money. I want my money backTeresa F.
Le client n'a pas laissé de commentaire.BHUPINDER S.
Le client n'a pas laissé de commentaire.Ronald M.
Le client n'a pas laissé de commentaire.Bruce B.
This wasn't the location where I wanted to pick up my truck from, but it was the closest location that had the size truck I needed. I think U-Haul could really improve their customer service if they were more willing to drive trucks between locations to get them at the locations people made the reservation at.Kevin S.
Le client n'a pas laissé de commentaire.Larry T.
Excellent service à la clientèle. Made it easy to rent truck, pay and returnKEITH O.