Évaluations des clients Columbia Pawn & Rental

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Columbia Pawn & Rental

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Kama H.
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Le client n'a pas laissé de commentaire.

Rechelle R.
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Truck had been returned over night and had not been swept out.

SHARON R.
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I would only suggest that they wear a face mask.

Rachel R.
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Le client n'a pas laissé de commentaire.

eddie B.
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Continue doing what you are doing.

Patrick B.
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Smooth rental. No problems whatsoever!

Jimmy C.
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easy drop off as i did everything online. plenty of room allowing easy access for a drop off.

Elvie O.
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All of the staff we very friendly and were eager to help.

Bobby D.
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Newer equipment that doesn't break and cause accidents.

PAT S.
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Le client n'a pas laissé de commentaire.

William D.
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Staff was not friendly or talkative. Seemed like they didn't care we were there.

Shelia E.
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Le client n'a pas laissé de commentaire.

James B.
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Le client n'a pas laissé de commentaire.

Samantha G.
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Le client n'a pas laissé de commentaire.

quin B.
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Make sure lug nuts are tight.

Donna H.
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AWESOME service!!!

George A.
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Le client n'a pas laissé de commentaire.

Joseph P.
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you people $250 for nothing your vehicle broke down I wasn't even able to use it and took you guys 5 hours to come and get me and you only came and got me after I limped imto town on a flat tiref I would recommend you to anybody

Nate C.
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Le client n'a pas laissé de commentaire.

LIsa L.
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Le client n'a pas laissé de commentaire.

LIsa L.
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NA

BOBBY H.
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Le client n'a pas laissé de commentaire.

thomas R.
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Personel were very helpful.

William C.
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All good at Columbia location.

lakira O.
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Le client n'a pas laissé de commentaire.

Charles K.
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Le client n'a pas laissé de commentaire.

Johnny Y.
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Le client n'a pas laissé de commentaire.

Christopher H.
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Le client n'a pas laissé de commentaire.

Bryan S.
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Le client n'a pas laissé de commentaire.

Kelly R.
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Highly impressed and satisfied with the customer service at this location. They were incredible. We will be renting from this business again and again!!!

Ronald J.
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Steve was especially helpful. My only problem was that the truck only had 1/8 tank of gas & I did not want to have to stop twice to fill pulling a trailer and I filled it and had over 1/2 a tank but there was NO REFUND for the extra gas I bought. the folks in COLUMBIA were very nice.

Wanda L.
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Le client n'a pas laissé de commentaire.

Bentley P.
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Le client n'a pas laissé de commentaire.

Antoria O.
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Le client n'a pas laissé de commentaire.

Sean B.
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Le client n'a pas laissé de commentaire.

Matthew K.
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Idk maybe honor your reservation for starters. Also, ensure the equipment is working, especially the AC in Mississippi during the summer. My rental experience was a nightmare, which has no bearing on this location. I rented in Brandon and had to drive 100+ miles out of my way to pickup a UHaul. I get there on moving day and find out that the AC doesn't work. So I have to drive it all the way back, but I wasn't credited enough miles. I paid out of my own pocket to transport a UHaul somewhere where I shouldn't have been. Then, during my trip it starts raining, 102 degrees outside, pregnant wife in the passenger seat, windows up. So yeh it wasn't pleasant. Then I get to loading my UHaul and there's no Dolly or Furniture covers. I finally get moved in the freakin heat and I find out I'm charged for an overage on mileage because some jack wagon gave away my UHaul.

Karen J.
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Le client n'a pas laissé de commentaire.

Anthony H.
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Le client n'a pas laissé de commentaire.

Tyler S.
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Le client n'a pas laissé de commentaire.

Bob H.
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Le client n'a pas laissé de commentaire.

Betty C.
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Le client n'a pas laissé de commentaire.

Ladonna D.
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Le client n'a pas laissé de commentaire.

Maddie C.
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I couldn't figure out what building the u haul rental place was. Turns out, it was part of a pawn shop and there was a small sign on the bottom right corner. The people there were friendly, so I did appreciate that.

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Le client n'a pas laissé de commentaire.

Curtis D.
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Very friendly and helpful people at this location.

Eugene S.
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Le client n'a pas laissé de commentaire.

calvin T.
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Le client n'a pas laissé de commentaire.

Kyle S.
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Le client n'a pas laissé de commentaire.

tharen W.
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Le client n'a pas laissé de commentaire.

dedra D.
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Le client n'a pas laissé de commentaire.

TYE B.
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Le client n'a pas laissé de commentaire.

darryl M.
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Judgement of returned fuel level questionable.

Bradley H.
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Very small lot with other equipment sharing it. Just enough room for 2 trailers on the day we dropped it off.

Jonathan M.
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Best service I've had from Uhaul

Willie T.
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Le client n'a pas laissé de commentaire.

joshua G.
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Le client n'a pas laissé de commentaire.

Beverly H.
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Le client n'a pas laissé de commentaire.

PAULETTE H.
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Le client n'a pas laissé de commentaire.

Tim P.
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Le client n'a pas laissé de commentaire.

Beth H.
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Secure dollie so that it will not roll around as it does make a racket.

Sonya M.
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Rude- didn't really want to speak or help.

Suzan K.
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Le client n'a pas laissé de commentaire.

JAMES B.
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Le client n'a pas laissé de commentaire.

ALAN D.
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Very comfortable, clean, 2016 truck. No problems what so ever. Drove it 1200 miles. Had trailor behind it, got good gas milage for the load. Great air, and was able to drop keys in drop box and return after hours. Would definitely use them again.

Courtney P.
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Le client n'a pas laissé de commentaire.

Danny T.
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Le client n'a pas laissé de commentaire.

Tammy H.
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Le client n'a pas laissé de commentaire.

Wendell P.
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super friendly and very informative the rental location did not give me much info i thought i would be charged extra ..99 per milebut the return said it would have only been 40 cents if i had known this I would have kept it and made another 180ile trip to haul something else. I saw the benefit of free storage rental if needed for customers using rental trucks, but what about discount for hitches or hitch installation do i qualify forany discount on those I rented u haul truck last year twice and this year once.

Charlotte P.
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Le client n'a pas laissé de commentaire.

James J.
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Le client n'a pas laissé de commentaire.

Glenda B.
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The owner came out and inspected the truck. He was disappointed to receive a unit in such terrible shape. And mentioned all the work he would have to do just to rent it out again.

angie N.
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Great service

Teal H.
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Le client n'a pas laissé de commentaire.

PAT S.
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Le client n'a pas laissé de commentaire.

Teal H.
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Le client n'a pas laissé de commentaire.

Randy D.
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I couldn't ask for a better experience!

Patrick B.
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Le client n'a pas laissé de commentaire.

kathreina W.
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Le client n'a pas laissé de commentaire.

Willie T.
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The runner was paid for the day prior when mr. Thompson pick the rental up he was told that it was not paid for and that he had to protect his credit card he told him he had insurance he did not need it they added it anyway and charge his card we called the call center and they said they would have charges reversed in 3 days they said they had no history of payment but when they printed the receipt the only thing that show was his $18 charge for the insurance so I experienced was not good

javon L.
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I had to drive an hour and they told me I would not be charged for mileage because I was inconvience and they charged my card after I called and was told I would not be charged. This is a very bad experience.

Chris W.
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Le client n'a pas laissé de commentaire.

linda F.
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Super nice to work with and the truck was brand new and I had no problems making m move!

Lee M.
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Le client n'a pas laissé de commentaire.

PERRY R.
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Le client n'a pas laissé de commentaire.

BENJAMIN C.
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The reason for the low rating is due to the customer service of the proprietors of the location. The attendant who checked-out the vehicle gave us no verbal information with regards to the rental, did not talk to me at all during the check-in except to say they did not have the equipment I requested (that's okay, not her fault), and took no time to explain any of the paperwork - just pushed it in front of me and told me to sign. Because of the lack of customer service, the attendant did not ask who would be driving the vehicle, and my asking why this was not done led to a very disgusting look from the attendant - as if it was the bane of her day to run her business. I don't rent trucks every day, and I would like to be talked through the process in a plain and simple way that is easy to understand to ensure that I am in compliance with the rule and regulations set forth by your company during the duration of my rental. This is easily done with simple customer service skills, and I was appalled that they could not take time to do this when renting equipment that costs tens of thousands of dollars. I would never allow them to work for me.

jerry L.
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Le client n'a pas laissé de commentaire.

HAROLD H.
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Outstanding customer service!

l r M.
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The staff were very accommodating and helpful and very pleasant. The trailer came loose from the ball on 98 Hwy. I had changed from a van to the U-hall truck we rented. The latch did not appear to be working correctly, but we tightened it as much a we could. When the roadside service arrived, He used tie-downs to keep the trailer from coming loose.

Michael P.
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I have nothing against this location per say but I was not really wanting to pick up a truck at a pawn shop.

donald W.
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Le client n'a pas laissé de commentaire.

Hunter H.
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Le client n'a pas laissé de commentaire.

Carl M.
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We will never use U-Haul again. It was a horrible, frustrating experience!! The U-Haul ruck that we ordered and paid for in Hattiesburg, MS was not available at the time or date that was scheduled. To make matters worse, the Hattiesburg, MS location had no idea when it would be available. So they told us that we had to drive 30 miles away to Columbia, MS to pick-up a truck. Then, when we arrived, there was not a truck in the size that we had ordered. So, we had to take a smaller truck, which was frustrating because we had paid for the larger truck. Also, we had to use a trailer to load the furniture because the truck was so small - but, that size truck was all they had. Then, when we arrived at the destination, we were charged for missing blankets and trash in the U-haul. We paid for 2 blankets, but did not use them; and both blankets were left in the truck. We did not leave trash either. We were stressed about moving our daughter to a new location and new job, but U-Haul just added more stress to the situation!

David N.
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Le client n'a pas laissé de commentaire.

TYNEKE D.
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Le client n'a pas laissé de commentaire.

Portia F.
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Le client n'a pas laissé de commentaire.

james B.
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Le client n'a pas laissé de commentaire.

Robert V.
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Le client n'a pas laissé de commentaire.

Jeffrey W.
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There were major problems with this unit shaking and vibrating really bad. It was very hard to steer due to the shaking. We reported this to your agent when it was checked in. Otherwise it was a pleasure

CURTIS T.
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Excellent mom and pop operation that I highly recommend to anyone in the Columbia Mississippi area. Very personable and knowledgeable.

BOBBY H.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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