Le client n'a pas laissé de commentaire.LAINA Z.
Customer Reviews for Columbia Self Storage Tuckerton
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Emily G.
Your app is terrible. Could not get it to work at all for me. Spend some time on that app.Stephen L.
I was charged for a second day and I did not have it a whole second day. I called in that I would be late and the lady on the phone said I would not be charged. But I was charged for a whole second day. Looks like I paid 2 insurance bills and 2 flat tax bills of 10$. Can't really tell because the bill was not detailed. Now I'm supposed to wait a couple days for an action file to be reviewed! Why can't someone review it now when I called? Never heard of a business that operates like this. Worst experience!Michelle R.
Le client n'a pas laissé de commentaire.Robert D.
Le client n'a pas laissé de commentaire.DANIELLE R.
Le client n'a pas laissé de commentaire.Anthony C.
very good serviceAngelo P.
Le client n'a pas laissé de commentaire.ALFRED W.
Le client n'a pas laissé de commentaire.Angela L.
Le client n'a pas laissé de commentaire.TERRY C.
Le client n'a pas laissé de commentaire.Donald M.
Easy and quick experienceEnza S.
Le client n'a pas laissé de commentaire.Robert C.
Make online check in and return more easierJoan G.
Le client n'a pas laissé de commentaire.Robert K.
Lady at the desk was very helpful and friendly. I called and needed a truck at the last minute and she was more than happy to help.Jerrid M.
Lady behind counter was very nice I felt very comfortableAgris P.
The person who checked me in was not professional at all. She did not check-in my truck right away and when I had a question about making sure that it was the right site. She read my paperwork and said that everything was okay when it was not. The site where I was supposed to return my U-Haul truck at contacted me and asked me did I drop off the truck. I told them where I dropped it off at and they tried to get in contact with the place and the personnel who was supposed to check me in. Did not pick up the phone because she said she was in a conference call and never called them back. It is a good thing that I was nearby the U-Haul place so that I could go there and talk to the woman and tell her to check-in the truck while I was still on the phone with the other U-Haul place where I was actually supposed to drop it off at. The situation was handled. But I fear that if I did not go down there in person. I would have had to pay more money for the personnel not checking in my truck on time and it being the wrong site. But I didn't thank goodness.Kanesha S.
Le client n'a pas laissé de commentaire.Eric N.
Improve your app. I reserved the truck a week prior. The day that I was there to check it out are used your app and ended up having to call in because it would not allow me to finalize. I sat for over 45 minutes in a parking lot while speaking with your customer service trying to resolve the issue. What is the sense of having the application if it is not going to function properlyRon K.
Diane is professional, friendly and helpful!Sharon S.
The self service pick up did not work properly and I waited outside for over and hour. The support phone number had me on hold for 40 minutes. Then the beginning milage was wrong and the app wouldn't accept my appeal. Finally Jennifer was able to help me when the store opened. Thank you for fixing the situation. I still would not recommend the self service option.Chris G.
Staff was amazing!!!Christopher S.
Le client n'a pas laissé de commentaire.Arlene K.
The computer link to UHAUL at this location is very poor, it took a longtime to get me registered in and out. The staff is great as usual. Thank You.. Happy HolidaysDouglas R.
Le client n'a pas laissé de commentaire.Christopher A.
Le client n'a pas laissé de commentaire.tyrone J.
Le client n'a pas laissé de commentaire.Jason M.
over charged me. rented for one day. they charged for 2 days. refused to issue credit and said to call u haul its not there problem ..Great service will not use them again .J.BJames B.
Le client n'a pas laissé de commentaire.Karen D.
I will be writing a more detail review but this was the most unpleasant experience ever from start to finish. I hope I never need to rent again.Gerald M.
Le client n'a pas laissé de commentaire.Eric N.
Le client n'a pas laissé de commentaire.Chuck R.
Dropped off after hours. No word from them since. Assuming it's all ok.Scott G.
This location was closed when truck was dropped offHELEN S.
Le client n'a pas laissé de commentaire.tyrone J.
Everything went smooth. No issues.MATHEW B.
Everything was Great , the people were Great and they did everything they could and more for us.Rich G.
The facility was located right on US Route 9 and was easy to get into from the north or southbound direction. The facility was very clean. I was greeted in the parking lot by a very knowledgeable and polite staff member who assisted me with the close out process and answered all my questions.robert H.
Efficient check in and pick up. Very clean office with supplies available.Betty R.
Friendly staff. Easy to use. In and out. Will definitely be backMitchell H.
Le client n'a pas laissé de commentaire.Justin C.
The store was closed when we dropped off the truck that's why i put not applicable..Judith N.
Le client n'a pas laissé de commentaire.William J.
Le client n'a pas laissé de commentaire.Lisa D.
Le client n'a pas laissé de commentaire.Christine B.
Nothing. Such excellent friendly staff.Sharon S.
Le client n'a pas laissé de commentaire.william S.
Great service, thanks!Louis M.
Le client n'a pas laissé de commentaire.Vincent D.
The person working the front desk had absolutely no idea what was going on. Did not know I had a reservation. She did not know how to make a copy of my license, had no idea which uhaul was mine("it matches the key go find it"), and could not answer a single one of my questions about the uhaul. I suggest hiring competent people from now on.Riana T.
Le client n'a pas laissé de commentaire.richard J.
Le client n'a pas laissé de commentaire.Paul K.
Le client n'a pas laissé de commentaire.Oscar H.
Le client n'a pas laissé de commentaire.Alicia G.
The passenger red tail light was only half lit. Reported when turned in.Alfred D.
Le client n'a pas laissé de commentaire.james W.
can't fit a 26ft truck after they close at 5PM.Brian A.
Accept AAA for discounts like several other UHaul locations do please!John P.
Le client n'a pas laissé de commentaire.Dave C.
Diane was friendly and made the drop off very fast and smooth.Richard C.
Le client n'a pas laissé de commentaire.Ian S.
Le client n'a pas laissé de commentaire.Dennis C.
It was easy and Lisa was great to deal with. I would definitely use this location again.Wendy H.
Le client n'a pas laissé de commentaire.Al B.
Not a thing! The online check in was fast and easy.Angela L.
Arrived before closing only to find the place closed early, with a typed note on the door. I rushed to get the location before closing.Tom H.
It was convenient and local. Served its purpose at a fair price. Nice friendly staff.Victor V.
Le client n'a pas laissé de commentaire.William T.
Keep doing what you do. Very pleasant experience here.Charles V.
The reason my husband rated this location as 'below average' is because the computer there was overcharging him. We were told it would cost 130 one way plus tax. We previously discussed pick up in Tuckerton and return to Glassboro. When he arrived, the price was changed to 480.00. Instead of a one-way trip they wanted to charge for a round trip and tobring the truck back. That was not our arrangement with Jennifer.Mary Q.
Diane was incredibly helpful in getting us through the online registration process, which is so complicated and confusing that whoever came up with it should work for ICE.Paul K.
Le client n'a pas laissé de commentaire.Marian L.
Le client n'a pas laissé de commentaire.Nicholas S.
Le client n'a pas laissé de commentaire.John A.
Mileage rates are definitely a little much...otherwise no complaints. Nice clean trucktyler S.
Le client n'a pas laissé de commentaire.BARBARA S.
Everything was great, will be renting here againJames B.
Fix the shock absorbers. It was like a two hour roller coaster ride.Gordon D.
Le client n'a pas laissé de commentaire.Kimberly S.
Le client n'a pas laissé de commentaire.Mark D.
Le client n'a pas laissé de commentaire.Vincent B.
I have picked up trucks twice at this location and both times the ladies were both friendly and professional. The trucks were ready when I arrived. The office area is exceptionally clean and neat. There is no way to improve this location.Ellen S.
Everyone was friendly and very helpful, no improvement needed! Our truck was waiting and ready to go.Thomas Richard B.
Le client n'a pas laissé de commentaire.Robert J.
Replace the torn wiper blades.David W.
Great customer service and clean truck.Willliam B.
Le client n'a pas laissé de commentaire.Jennifer Crystal C.
Le client n'a pas laissé de commentaire.Sally B.
Le client n'a pas laissé de commentaire.Cliff A.
Le client n'a pas laissé de commentaire.Marylynn R.
2nd year renting for Toys For Tots program for Toy pick ups... Great Customer ServiceDouglas R.
I called about 1:00 pm, to see if a truck was available. By 1:35, I drove off the lot with the truck. It was a seamless experience, no hassle, no bother. Jennifer was great. In 2 days, I rented a 10Ã-10 storage unit, a u-haul truck and purchased packing items. One stop shopping with a smile. I highly recommend using them. My daughter recommended this outfit and now I am as well.Donna B.
Jennifer at the Tuckerton location was excellent to work with for this move.Art F.
Le client n'a pas laissé de commentaire.Mark H.
Le client n'a pas laissé de commentaire.terrence D.
Know information and give accurate information about pricing and drop off location. It took me over an hour for the lady to ring me up.William D.