Évaluations des clients Columbia Stowaway

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Columbia Stowaway

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Christine L. le

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Rental return was done after hours by mobile phone. The instructions were clear about what to do.

John M. le

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Le client n'a pas laissé de commentaire.

KEVIN E. le

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Kim is awesome ! We rent from here often for moving our band equipment. She is always willing to go out of her way to help with whatever our transporting needs are Thank you

DANIEL P. le

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Le client n'a pas laissé de commentaire.

Brian L. le

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Very ftiendly

John G. le

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Nicest people around. A joy to do business with.

bill M. le

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Go to the local store instead of using the U-Haul website.

John V. le

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Very nice couple running the place.

Larry B. le

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The folks at U-Haul in the Dalles Oregon are "ROLE MODELS" for U-Haul...!( and the industry) Excellent people to do business with. They could teach others how to treat customers with a well run business...!!

rick P. le

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Outstanding gal doing customers service!! Utility trailer with ramp was so unbelievably useful and the price point was value plus. I am very happy doing business their.

Maria S. le

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Clean the windshield. It wasn't obvious until we ran the wipers that the window was dirty on the inside. We think someone might have splashed their coffee on the inside. I guess it could've been a safety issue. Otherwise the truck ran very well, and was very clean. We had absolutely no trouble at all. The person at the front desk was also very helpful and explained the amount of gas to put so that I fill it to where it needs to be but don't put more than I need. Thank you! I appreciate that.

Clinton P. le

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Theres not any one thing I can think would improve this location, customer service was efficient. Equipment was ready and ontime, and in good working order and condition.

Patrick A. le

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Le client n'a pas laissé de commentaire.

John G. le

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Always so nice and accommodating.

Thomas P. le

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Le client n'a pas laissé de commentaire.

tim P. le

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Le client n'a pas laissé de commentaire.

Maria S. le

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There was plenty of parking and a drop box for the keys. I dropped the truck off on Sunday, when they were closed. The processing of my truck return was done quickly on Monday morning. Thank you!!

Laurie J. le

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Le client n'a pas laissé de commentaire.

Ken K. le

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Nothing as far as I can tell. I called Kim 3 times changing my mind on trailers twice. Very very helpful. Had everything ready for pickup. No delays. Super service.

marc D. le

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very low tire pressures and damaged tires at pickup .

Eddie H. le

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Le client n'a pas laissé de commentaire.

dalton B. le

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Not even open

Kevin B. le

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Le client n'a pas laissé de commentaire.

Christopher W. le

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Le client n'a pas laissé de commentaire.

Gustof A. le

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I want my refund

Mary M. le

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Le client n'a pas laissé de commentaire.

eric R. le

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Le client n'a pas laissé de commentaire.

LAYONISE A. le

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Le client n'a pas laissé de commentaire.

Karen C. le

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Nothing--owner is wonderful we love her!!

Mary B. le

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They were closed when we dropped off the truck, but it was an easy location to get to and the paperwork was processed quickly the next morning.

Michael J. le

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Le client n'a pas laissé de commentaire.

Michael P. le

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Le client n'a pas laissé de commentaire.

Mary B. le

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No improvement needed. Awesome service! Thank you.

Steve P. le

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Very friendly service, and on the ball helping more than one person at a time.

Stephen W. le

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Le client n'a pas laissé de commentaire.

Fay S. le

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Everything was fine and they thanked us for making it all clean

RACHEL C. le

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Great customer service. The employee there was super friendly and helpful.

Chad C. le

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Le client n'a pas laissé de commentaire.

John M. le

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I want to thank Kim in The Dalles Or. she was a great person to work with. She went far beyond what she needed to do. Thank you.

Doug D. le

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Le client n'a pas laissé de commentaire.

Renald K. le

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Very nice lady, easy to deal with

Cheryl L. le

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Le client n'a pas laissé de commentaire.

Samantha L. le

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The hours did not coincide with my dropoff time given, so I found that very inconvenient. Also, it was very unclear about where to leave the equipment when we were done with it.

larry A. le

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Le client n'a pas laissé de commentaire.

DANIEL S. le

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24 hour drop off is acceptably convenient, except that the drop box states that to receive our deposit back, we must return to the location on the next day. This is less convenient.

Mary M. le

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I am very happy with the level of customer service and easy entrance to my unit.

Paula G. le

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Superb customer service.

MARCIA O. le

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Kim was wonderful! She didn’t have a truck when I called but was expecting one later in the day so as soon as it arrived she called to let me know. She was so friendly and professional. It was a real pleasure doing business because of her.

chad stacey S. le

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Le client n'a pas laissé de commentaire.

jason B. le

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the individual locations do not work well with the other locations and the customer has to reap the results from that

BRIAN L. le

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Le client n'a pas laissé de commentaire.

Shane C. le

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Le client n'a pas laissé de commentaire.

Andrea D. le

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Nothing everything was wonderful ??

Ken Z. le

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Le client n'a pas laissé de commentaire.

Hal U. le

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Very helpful and understanding with my wiring issue. Thanks.

DAVID E. le

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The people were very nice to work with.

Kelly H. le

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Le client n'a pas laissé de commentaire.

WILLIAM P. le

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Le client n'a pas laissé de commentaire.

Jon N. le

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Le client n'a pas laissé de commentaire.

William D. le

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Le client n'a pas laissé de commentaire.

John S. le

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Kim is great!

Steve P. le

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Very friendly people and very helpful. Will use them again

Rian B. le

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Le client n'a pas laissé de commentaire.

Joseph T. le

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Very cheerful and helpful service as well as a lightening fast check in experience and a welcome to the area. Definitely recommend this.

robert H. le

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Did very nice, the trailer performed well and the agent was friendly and efficient. This trailer had an overhead door,I prefer the swinging door models I had previously rented.

Sarah M. le

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Great customer service and seamless process. Thanks!

kevin R. le

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I've answered not applicable to the answers because location was on the side of a highway, and the offices were closed on the Saturday so didnt see personnel, and if you want to drop off in The Dalles then friends would need to use this location.

Kevin S. le

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I forgot her name but the lady that helped me was totally awesome. Super nice and helpful, got me going on the road quickly even though the reservation was messed up.

Michael H. le

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Nothing! Kim the manager is quick, knowledgeable and very friendly

Karl B. le

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Le client n'a pas laissé de commentaire.

Terry T. le

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Le client n'a pas laissé de commentaire.

sandy R. le

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Nothing for me.

kelly O. le

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You need to contact U-Haul and have them adjust the 100 dollar hold. I’m still waiting for my money back, and I’m now broke. I’ve used U-Haul numerous times over the last 10 years and customers who use U-Haul and have a good history, shouldn’t have a hold on their card.

Frank S. le

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Le client n'a pas laissé de commentaire.

John M. le

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Nothing! The lady at the counter was very nice and helpful.

Jack S. le

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Le client n'a pas laissé de commentaire.

David H W. le

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Not a thing, Why mess with a good thing. Kim was a delight, she was cheerful, friendly, helpful and truly enjoys her job. I wish I could find ten or so like her to run my businesses. Thank you for a job WELL DONE!!!

Clint S. le

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Le client n'a pas laissé de commentaire.

Robert H. le

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Nothing

Deanna L. le

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I love Kim. Have dealt with her for years always friendly and helpful

Charlescettia J. le

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Le client n'a pas laissé de commentaire.

Danette W. le

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Le client n'a pas laissé de commentaire.

KATHY B. le

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Le client n'a pas laissé de commentaire.

Tarl D. le

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In a bad situation where my car was broke down and I had to tow it back home, the woman that helped us with uhaul was amazing! A very sweet and likeable woman that got us in and out fast and was just an absolute delight to deal with. She deserves a serious bonus! Thank you!

james J. le

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Fix your not working App to do pick up. Also my pickup by mobile device failed because your system cannot handle not having the pickup being done by a pickup time U-Haul put in the confirmation email. Pick up time in U-Haul system was different than that on email. This caused hour delay in pick up. So a 07:30 pickup became an 08:45 drive away. U-Haul fault not mine I was there at 07:30 for a pickup noted on email as 10:00. Very poor service

John M. le

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Le client n'a pas laissé de commentaire.

Ben G. le

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Le client n'a pas laissé de commentaire.

Mary R. le

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I have used this location several times, they are always accommodating and willing and ready to help in any way that they can. awesome staff

Adam M. le

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Le client n'a pas laissé de commentaire.

Michelle S. le

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The place we dropped off the truck was absolutely lovely. They were friendly and welcoming, even though we arrived a little bit before they opened. Truly, they were great. However, I am extremely dissatisfied with the process by which we were told where to drop off the truck. I had made a reservation almost a month prior to drop off the truck in The Dalles, however, on Sunday (we picked the truck up on Friday in Yuba City, and it was due by Tuesday in The Dalles), I got a call from Uhaul saying I needed to drop off my truck in Arlington, which is over an hour away from where I live. Let me repeat this - halfway through our reservation, on Sunday, while I was literally driving the truck from California to Washington, I was told my whole plan would be different and I would be expected to drive over 2 hours total out of my way in order to get the truck back. I was shocked. It's Sunday, I was driving, I had to work on Monday and Tuesday... how was I supposed to get this truck to Arlington? THAT'S LITERALLY WHY I MADE A RESERVATION - so I would be able to plan accordingly for such a huge trip. An almost $600 reservation! I ended up having to be on the phone for hours before Uhaul was able to find me a drop-off location in The Dalles AS I HAD RESERVED IT. It was unacceptable. I am also upset that there is nowhere to leave this review for the service in general, and only for the pick-up and drop-off locations, as it's not their fault.

Kathleen C. le

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This is a great location to do business. Kim exhibits excellent customer service! You can really tell she cares about customers and their needs.

jim M. le

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Le client n'a pas laissé de commentaire.

Cathy M. le

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Le client n'a pas laissé de commentaire.

Michael P. le

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Le client n'a pas laissé de commentaire.

Dallas N. le

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Le client n'a pas laissé de commentaire.

Sam G. le

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Le client n'a pas laissé de commentaire.

Emily F. le

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Le client n'a pas laissé de commentaire.

Jeff R. le

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Le client n'a pas laissé de commentaire.

LEONIDAS M. le

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Le client n'a pas laissé de commentaire.

Vicki F. le

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The lady was very helpful and helped me to decide which size trailer I needed. Everything was great no improvements needed.

Rich B. le

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My daughters boyfriend's truck broke down on the way the trailer was returned a few hours late as far as I can tell they were gracious enough to overlook that minor mishap

JULIEN U. le

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Kim is great. She knows her business and gave excellent customer service! The process was fast and simple. Great access and facility. Thank you.

CAROL ANN L. le

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Kim did an amazing job of explaining things and made me like family.

DEVIN T. le

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Only complaint was lack of cameras. I couldn`t see any from my unit,