Truck ran in rough shape.
JILL S.
Customer Reviews for Community Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The online pick up service was not convenient! I had to wait over an hour on the phone and on the computer to get access to the van I had rented. The people on the phone were very nice but the online service was very poor. I had to resubmit my check-in 4 FOUR times?!?!. The hand truck I requested was not in the van. I was refunded the charge for the hand truck later in the week.
PENELOPE D.Great service, friendly and good people.
Avismanuel M.Excellent service from team at Community Mini Storage!
Claude H.The ladies in the office were very helpful and polite. A delightful experience
ELI G.A little to far away from the original location of the order but everything else was perfect.
James S.The most helpful people at U-Haul
DONALD B.Had a reservation to pick up a car carrier trailer from the Hyannis, Ma 02601 , UHAUL location on Wed. 12/30/21 at 8:00 am. Received a call from the Hyannis location on !2/30/21 stating that the trailer was no longer available. So much for a Guaranteed reservation. Finally located a trailer at The West Wareham , Ma location. They were more than helpful.
Robert B.Fast, easy and friendly
Daniel B.No suggestions.
John M.Honestly these were some of the nicest people I've ever dealt with at any U-Haul location. I have rented a lot as I travel for a living. The ladies who helped take care of me or fantastic and went above and beyond. As usual U-Haul the company makes things a little more difficult but the lovely people at this location really helped
shauna W.Excellent and helpful staff!!
ADAM C.Nothing. JoAnn and Courtney were professional, expedient and especially Pleasant with my rental of a U-Haul truck……….I couldn't ask for more!
Lawrence B.They are consistently pleasant and easy to deal with and very efficient at handling the return
MICHAELWILLIAM M.They make returns incredibly easy
Michael M.Awful. I was over charged and have yet to hear from a representative to assist. I call constantly and placed on hold for hours and once able to speak with someone, transferred because they are unable to assist. I hope this issue will be resolved and will never utilize or recommend your services
Cheryl L.Great Job by Joann and Team!!
Gerard C.If the truck is going to be rented for one day, in town, eliminate the $1 a mile fee. Save that for the people renting the truck to move out of town or to a different state.
Rebekah P.They make it so easy to return!
Mike M.I have never rented from haul before and I have to say I was extremely impressed! They made my experience quick and easy. The two ladies in the office of community mini storage were wonderful! Thank you for making my experience simple and stress free! I will definitely be recommending uhaul and if I ever need to rent a truck again I will be back!
Kristin G.It fit the need to move large and heavy furniture
Kathleen B.0,99 cents a mile is absolutely ridiculous this should have been said before the rental. I would have used someone else at 175 dollar one day rental less than 100 miles total trip cleaned and brought back with more fuel than given…
DUSTAN M.Very friendly and efficient.
Wael B.They were GREAT at the dropoff
Michael M.Joanne from Community mini storage in Wareham MA is amazing!!!
Derek C.from beginning to end i had a great experience! the location was great and the people that worked in the office were so friendly. if i need uhaul services again i will be coming back!
Rebecca M.Always a pleasure and a great courteous staff
Kathleen F.Excellent service and staff!
John V.Great service from the two ladies at this location. Pleasure to do business with.
Ronald B.None Great all around
Richard S.Rented a car hauler. The crank that lowers the stand was jammed but the staff was awesome and very helpful.
Denise D.The ladies were great they understood the stresses of moving accommodated are ever so changing plans was just what we needed I will recommend them and continue to use them best experience with U-Haul ever thank you ladies you make the stresses of moving less stressful
Theresa T.Great place to rent uhaul! The employees are wonderful people and helped me out so much! It is very much appreciated. Will go out of my way if i have to just to rent from them again! Great experience!
Jason A.Very good customer service
Christopher C.There is nothing this location can do to make the experience any easier or better than it was. It was a great experience and I will be using them anytime I need a rental truck.
Keith S.Appreciated your very helpful and friendly staff. Great team!
FLEMMING C.Easy pick up easy return. Very friendly staff!
Denise H.I would recommend this locating to a friend IF uhaul would update their information that says this location can NOT take anything after closing. SIDE NOTE ARIEL (might be spelt wrong) IN MAINE NEEDS TO BE TRAINED BETTER FOR CUSTOMER SERVICE SHE WAS SUPER RUDE AND NOT HELPFUL
RYAN B.I love dealing with with these great group of workers.Always courteous and always having great attitudes .Always a pleasure .
Kathleen F.The person at the pickup location was very friendly, prompt, informative, etc. I did pass another UHaul location on my way to this one, so am not sure why I was sent 3 miles further out of my way when UHaul changed my pickup location. Re process: Your insistence that I use a smart phone made things difficult for me. Despite informing a couple of people, on the phone, that I did not, the system continued to text me links I could not access and to require me to take additional, and for me difficult, actions to confirm my reservation. Shortly after I confirmed my reservation with a person, I received a text asking me to click a link for "meaningful assurance" of my reservation, implying that the person I had just talked with was incompetent. When I got to a computer and typed the link in, I was informed that it only worked on mobile devises, so, again, I called and waited on hold for another person to assure me that I had a reservation. It was too much work.
Steve H.They are very helpful, professional and friendly at this location
ROBERT C.The truck I rented has a very bad exhaust leak I had a headache after driving it . The U haul representative was Awesome. The truck should not be on the road if it was winter you could not drive it the widows would have to be up causing the driver to impaired due to exhaust fumes. The truck was clean and that was the only good part about it besides the representative.
Mike S.The person that did the rental and all, was very helpful Nice and knowledgeable
Linda C.Great staff
Jenna C.Very polite people that work there. Thanks
Richard S.The staff at this location was excellent. They bent over backwards to help me with last minute changes. Very happy.
Stephen L.There should be instructions of where to park the trucks when being dropped off. If there weren't two other trucks parked on the side of the adjacent road, I wouldn't have known where to go.
ELLEN M.overall great people!!
philip R.Professional and friendly.
Glenn H.VERY clean vehicle! Nice and friendly staff!
James L.Staff was excellent. Very friendly, easy to work with and professional. The staff in Wareham at Community Storage are far more efficient than another nearby UHaul. Even though 15 miles farther away than my local UHaul, I would consider the drive for my future rental needs over the convenience of the nearby UHaul.
Gregory Q.PROFESSIONAL AND FRIENDLY SERVICE. EQUIPMENT WELL CARED FOR. BOB K.
BOB K.We've used Community Storage UHaul twice within a 4 month period and found them to be friendly, accommodating and very clean.
Barbara A.Joanne was extremely friendly and very helpful. Great experience!
Tom S.The people who helped me find the best truck on the right day were great. It was an easy and convenient process!
Jeanie H.This is my favorite location to rent trucks from. The woman who works in the office is always super nice and helpful! The most recent rental, I was finally able to rent the pick up truck and it was a great ride. Usually, I use the app for after hour pick ups and the only downside is how long it takes to get the rental going but that has nothing to do with this particular location. Still, this location has a great variety of vehicles.
Chelsea T.The woman nwho helped named Courtney was excellent
Edward C.