Le client n'a pas laissé de commentaire.
MARK H.
Customer Reviews for Community Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Received a great customer experience. They were awesome and made things so easy.
Shana F.Folks st this site were extremely helpful and informative
ROY S.Could not have been any easier for me renting this van The two customer service women at the location were great and extremely helpful getting a couple of logistic issues straightened out!
STEVEN I.Keep doing what you are doing .
Bruce M.Très sympathiques et professionnels. This location is not the most convenient to me - there is a closer one, but it did not have the equipment I needed. Very glad I went here.
James B.It was effortless to rent this equipment, worked perfectly.
John F.customer service was great
David B.The woman in the office was very sweet and helpful.
Don M.Very helpful. Thank you
Judson S.Store staff was helpful and friendly
Robert S.No improvements needed at this location. I had a fantastic experience here. Your staff were very helpful kind and courteous. I did have a little trouble with the online check in, but other than that everything was excellent, above average
Dawn G.Put the trailer hitch on correctly. The trailer hitch hit the pavement every time we went over a bump. We finally stopped in South Carolina and they straightened the problem out.
Edna T.They where very professional and friendly and informed me of everything about the tental
Robert L.Upon entering building we were rudely told only one person in area at a time. No signage to support “attitude “.
Karen M.Excellent, friendly service.
JAMES H.Just keep doing what you've been doing. People were very pleasant
Mark D.Excellent service!
Paul G.Always a pleasure to rent from
Kathleen F.Great service...keep it up.
ALAIN S.The staff were knowledgeable and very polite and accommodating with our needs ,, I can not see where any improvements are needed at this location.
Scott R.Very friendly and helpful staff, quick and easy pick up/dfop off
David W.Your crew here were fantastic
Tom H.Early closing time did not affect me. But most rental offices should remain open until 6 PM. Employees in Wareham MA were excellent.
Martin E.Everyone there is polite, curtios and accommodating! You guys and girls need no improvement. Thank you.Paul Goulet
Paul G.great staff!
Jenny M.Moving trailer did not have a landing gear to hold it up . Dam near broke my back struggling to lift it up to attach to vehicle. Also rental agent rental agent said there would not be a charge for the late delivery of 40 minutes. 1 hour later she attempted to charge my credit card. I'll take my future business elsewhere.
Philip M.The woman at the desk in w Wareham was fantastic, knowledgeable and very kind.
Cheryl M.I needed a trailer on short notice. They went out of there way to help. ( U-HAUL) and the storage place. Thank you for always helping me.
RANDY W.The receptionist was very nice, everything was good. But the truck seating area and wheel was so gross. All I had on me was baby wipes. I wish I had soap. It was covered in black soot . Like someone was smoking cigars in it. During the pandemic these trucks NEED to be cleaned between uses!
gena G.The girl at the counter was friendly and polite and outgoing Second time here both positive experience
John M.Praises to the employees, very helpful. Will go there again.
Catherine C.We have been using Community Mini Warehousing. Cranberry Hwy in Wareham, Mass. for years, for truck and equipment rentals and storage. Their facility is well maintained and always secure. The management staff is amazing and go above and beyond to help you in any way they can! Thank you to Joanne and Courtney, you are fantastic, kind, lifesavers! ♡
ILANA M.6x12 trailer shoud have jack build on the trailer
James E.Excellent service à la clientèle
Shyla F.I rented a car dolly. Luckily I am familiar with Dollys. They had me park in the street. They brought the dolly out and said here it is. No help to hook it up or check it out.
Eugene W.Nothing they were helpful and great
Paul S.When a customer is forced to get a vehicle at a different location when the reservation is as accepted online then the customer should not be penalized with the extra mileage.
Darlene D.Personnel were very, efficient and helpful in explaining the all aspects of my rental. Rental was clean and very easy to handle.
Patricia B.No improvement necessary,All of you are exceptional in all aspects that you do.
Kathleen F.Everyone was more than helpful! All went well.
Cynthia M.The Community Storage team was very helpful with a last-minute rental, during "college move-in" season.
Mark H.Wonderful place to go to
Walter B.The folks at this U-Haul location are just terrific! They are professional, efficient, and very friendly. Their store is well-stocked with U-Haul moving supplies that are reasonably priced, and they all exemplify the old saying, "Service with a Smile"! Thank you very much.
Tyra Lopes M.The facility closes earlier than I like for a same day pick up and return.
Patrick B.With Covid so rampant right now, a more thorough cleaning of the inside of the trucks should be done. Although the truck was clean, we wiped the steering wheel, shifter, and door handels with Clorox wipes and they were pretty dirty. All in all this is a great place to rent from. this was not my first time renting from Community Mini Storage.
Mark M.Staff was very friendly. Explained everything clearly and made sure equipment was ready when I arrived.
Brandon F.The people working in the office were fantastic they would call to confirm that I have the right piece of equipment and whether or not it was actually being returned by the previous customer. When I arrived, they were actively cleaning the vehicle so that I could see that all precautions against the coronavirus were being taken. Very friendly folks and I would highly recommend them.
Brandon F.Customer service was a strong point at this location.
Jim P.Joanne was great. She helped me get everything set up. Super helpful and nice. You have a great employee with her!
ANDREA P.Great ladies working at this location. This is my new go to Uhaul. Thanks ladies!
Theodore L.I made a reservation for a 26' truck to be picked up in Hyannis. I got a call later that there wasn't a 26' truck available in Hyannis, only a 15'. If I wanted a 15' I would have made a reservation for a 15'. I was then told that there was a 26' in West Wareham. We made the switch. The interaction initially didn't go great since it was all about some qualification that the truck I'm reserving may not be available and I'd get a cal etc. I My response was what was the point of making a reservation. There system should be able to offer trucks that are actually available. For example, if you made a reservation at a restaurant for a table for 4 and you showed up and they had a table fior two because no 4's were available I'm guessing it wouldn't go over very well. Long story short I was offered a 50 $credit for the extra mileage between the two locations. Didn't actually cover the 140 round trip difference at 0,99 per mile but was better than nothing. The truck and people at West Wareham were great. The online reservation system needs some work.
Shane H.Nothing, Joanne was terrific!
Kimberly C.All the people I interactive with were so friendly, informative and efficient. The rental was a breeze and I had absolutely no problems! I would rent from here again and recommend it to anyone I know!
Louis M.Everything was great!
Larry C.