Customer service was top notch. Really appreciated the time they took to help with all my questions. Will be using this location again in the near future. Thank you again for all the help
BRADFORD K.
Customer Reviews for Community Self Storage Inc SL
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent experience and staff.
WILLIAM V.Will definitely use this location again. Another easy and pleasant experience.
John S.They came through for me when I had a family emergency and I'm thankful for all the help I received. They even hooked up the vehicle transport to my truck for me. Great group of people.
Nicholas E.U-haul changed my pickup location, never told me, and then made me pay for a contract I didn't agree to. Awful customer service
CHARLES L.Excellent experience. Always friendly and seamless
DANIEL C.Visible signs.....location is completely hidden.
Ramonica P.I had truck trouble and called to say I would be late returning the dolley. The girl said no problem it's not reserved today. Now I see being 4 hours late to return cost me an extra day rental. Had I known that I wouldn't have rushed and killed myself to get my truck fixed.
roy M.I called because you gave ne a 1500 pickup time when I requested 0900. You rep while looking for equipment to fill my need canceled the equipment that was reserved for me and didnt tell me. So if I would not have called the next day to check on the time again i would not have known that no equipment was set aside for me. Which led to me canceling the reservation. Yes it was canceled and you still sent this survey. Been doing business with uhaul for 25 years may have to rethink our relationship. Merci
michael S.Nancy was very friendly and informative. She's an excellent representative for UHaul.
marta C.Just a FYI: the windshield washer container needs fluid and the interior dome light seems to stay on too long when the engine is shut off. The same dome stays on at night when the headlights are on which is annoying. However, the vehicle was very easy to drive, go in reverse, and park. I would definitely rent that same truck if I were in need of a truck.
Joe C.The truck was filthy. Also, it had an issue with its stabilitrack system. I feel like we paid way too much for this rental.
Jeremy M.Fast friendly service.
Brian O.Nothing everything was great staff very friendly and very helpful I would recommend Community storage in Milford to everybody that needed a U-Haul
Roger K.Nancy was Great. I waited for another Truck I need to come to her location. Made another reservation!
Shawn G.I didn't receive the furniture pads requested but was still charged for them.
Bob B.Everything went perfectly
Robert B.Really nothing. Have used this site previously, and that's why I wanted to use it again.
Andrew D.Casey the agent was excellent, called the following day to follow up as well.
Brien B.new great trailer easy to lift on to the hitch Great!
BRIAN R.Your rates are still a little high compared to other competitors
Jeffrey V.The trailer tires was frozen to the ground, the bed/floor of the trailer had frozen ice covering it making it extremely slippery. And difficult loading my motorcycle. The price To rent for one day was completely outrageous. My desperation, my loss.
Jeffrey V.Was not picked up here. It was 1 hour away at Watson Bros. Which was closed. I had to go get it. It took over 1 hour to get it released to me. Worst experience in 30 years of renting uhaul.
Randy W.Nothing to add, they were great
William R.Everyone was on point. Good people and it was a very smooth day!!
JOSEPH M.Very nice lady helping us.
peter R.The young woman, Casey,who assisted me with the rental process is very pleasant and capable. The entire experience was very good and pleasing. I would gladly recommend this uhaul to others.
Patricia M.I had to rent last minute and Nancy in Milford, PA was a pleasure to work with. Terry at the other location hooked me up with the right size truck.The pick up location is perfect since I had to drop items in another location right off the same highway, Route 84.
LISA C.These guys ripped me off 500 one time i used them. This place is scum
Norris F.Everything was handled professionally
Emanuel R.Severely upset with my total bill. The gas amount when I picked it up was not fully explained to me. My husband and I returned it at what we thought was the appropriate level and were then charged additional money (roughly 60 $) and no one even notified us of it. Will NOT be using U-Haul again.
melanie K.none
eddie C.Agent made errors in the check in process. Now we are waiting for funds back from U Haul.
Peter O.I used the truck to travel about 8 miles with some furniture from one storage unit to another. The woman who rented me the truck told me to top up the gas on the way back so that it would read full. Topping up took 3,3 gallons of fuel. The woman claimed that she could not make any adjustments since the fuel gauge read full when I left. 10 $in fuel is not enough to make me get angry, but it is annoying. If you're going to rent the truck with a full fuel tank make sure it's full. There's no way you can use 3 1/2 gallons of fuel to travel 8 miles.
Randall C.Explain how the insurance works in the event you are in an accident
phillip H.This place robbed us blind and we intend to take legal action.
Norris F.All good
ralph C.Very helpful and courteous employee.
David C.Thank you for the storage unit. I especially liked the locked gate as I would come after hours. I would like to add one change request as the outside lights could be brighter.
Janet D. | Expérience généraleStaff could not have been more pleasant and knowledgable. An excellent experience. Je la recommande fortement.
Michael R. | Expérience générale