Polite, professional person at the desk. Checked in and returned very quickly with no issues. Will definitely use again! Made my move that much easier. One less thing to worry about!!!JOSEPH T.
Customer Reviews for Compass Self Storage Cortez Rd
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great place, wonderful staff and very helpful and reasonable prices!!!. I will continue to only come here, you should too! Thank you, Dawn HDawn H.
Rob was excellent and very helpful. Would highly recommend.PAMELA R.
Le client n'a pas laissé de commentaire.Meghan W.
Le client n'a pas laissé de commentaire.Jim L.
Le client n'a pas laissé de commentaire.David J.
Great customer service and manager was awesome.Richard K.
Le client n'a pas laissé de commentaire.Thomas C.
Rich was awesome but uhaul it's self was horrible. Bad customer service !! Renting trucks for mobile app that aren't available and not answering phone. No help at all!! You should really talk to chick fil a owners and learn what service is!!!KELLY W.
Le client n'a pas laissé de commentaire.PHILIP B.
The truck was really dirty. Mad all over. For $150 I would expect it to be a little cleaner. Plus 0,99 per mile is a bit much. Will never rent from this location again.ADAM H.
Le client n'a pas laissé de commentaire.James J.
Great Service, friendly management.Mark D.
Great customer service!Brant M.
Le client n'a pas laissé de commentaire.JAMES B.
First of all the contactless pick up is a joke, it took me almost an hour to finally be able to get into my uhaul. It ended up costing me an extra $100 to get the movers to wait for me. Then the uhaul itself was all dirty and definitely not cleaned between customers. The brakes on the uhaul are not ok either. I press on them and basically have to put all my weight on them to get the truck to stop. Thankfully I was never going very fast. But I would not recommend taking this truck on the freeway. I'm sure the location is a great place, but unfortunately they are dealing with this horrible uhaul contactless pick up and basically requiring signing away your first born child in order to rent a truck.Brianna T.
Le client n'a pas laissé de commentaire.Brant M.
Rob and Rick are fantastic! Know their stuff and are very accommodating as well as fair.Michael O.
Le client n'a pas laissé de commentaire.Paul W.
Rob is always great!AnneMarie N.
Le client n'a pas laissé de commentaire.Leanne A.
These guys are so accommodating and wonderful . I would recommend the storage facility, truck rental . The staff is so attentive. Thank you for helping me with my transition.Jacqueline L.
Le client n'a pas laissé de commentaire.Shona L.
Very helpful in drop off as reservation to drop off was at another place and they told us to return to this location. Rum was so wonderful in removing extra charges that were on account with no reason to have them. The u haul online reservation process is a nightmare. It needs fixing.Pete M.
The manager was great! Very helpful and informative.BRIAN A.
Great friendly staff that is helpful and very good at what they do.Brendon S.
This is my favorite uhaul store!Rose K.
Le client n'a pas laissé de commentaire.Anthony H.
This location made pickup and drop off easy. Moving Day is stressful enough. They made it one thing that went smoothly.Barbara K.
I was extremely satisfied with service.Louise S.
Peoplle wereefficent and friendly, and very honest. I lost my wallet in the truck and it was returned right away. Truck worked well.Mike C.
The service at Compass Storage & Uhaul is exceptional. Fortement recommandé!Duane F.
Very good serviceshuncheng Z.
Le client n'a pas laissé de commentaire.JASON M.
Great rental spotChris B.
Le client n'a pas laissé de commentaire.QUETA G.
Staff was rude and passive aggressive. Spoke in a very condescending tone.Terry B.
Le client n'a pas laissé de commentaire.Gilbert M.
The truck I rented was obviously used to transport construction supplies. To be honest it is not worth the hassle to complain about it because nothing will come out of it anyway but once i started loading my furniture I realized that there was a thick layer of light grey gypsum dust all over the floor of the truck and I had to mop it clean before I could load anything. By the time I was loading furniture it was past the closing time of the pick up location and I only had limited time to move my things since I had to return it the next afternoon. Not sure if anyone will read this or not but I will make sure I inspect the loading area more carefully if I should consider using Uhaul again.Robert R.
Le client n'a pas laissé de commentaire.Kathy G.
The man there Saturday was awesome! Very friendly and helpful !tom R.
Le client n'a pas laissé de commentaire.Barbara T.
Rob is friendly and very helpful. I went to rent a van one day and didn't have a reservation so they referred my to a location very close by (Vivian at Hide-Away Storage, also on Cortez Rd) and she was also very accommodating that day. So when I needed a van again, I returned to Rob at Compass Self-Storage.Steven L.
The service is great, employees very helpful, this was my 2nd rental from them!Rose K.
The truck smelt of fish and we did find barnacles in the truck. I will say that the service in my opinion out weighed the smellKenny C.
Very professional anf accommodatingKathy B.
Le client n'a pas laissé de commentaire.Micheal H.
Le client n'a pas laissé de commentaire.Cory A.
Rob was so helpful!Crystal W.
Nothing its greatCatherine S.
Le client n'a pas laissé de commentaire.Joseph K.
Le client n'a pas laissé de commentaire.Maria Y.
Nice guy at the desk and funny:)Ulette S.
The guy at compass is always so helpful & kind we use uhaul alot an hes always there everytime. I have went to other locations an never got the respect & help as i do at compass storage,i would recommend & do to everyone to go to compass for all your uhaul & storage rentals.Catherine S.
Rob was amazing! Give him a raise!Patricia C.
I did not realize that I was going to be billed the rental fee and a per mileage rate that exceeds the IRS reimbursement rate. It was not clear that it would be $0,79 per mile of usage versus mileage charge for going over our estimate. The rental cost was not $29,95 + tax, it ended up being over $100 to use the truck for 5 hours.Tarah V.
Rented twice now from there. Perfect and fastRobert T.
Le client n'a pas laissé de commentaire.Bradley T.
By far the best customer service we have received for truck rentals. The gentlemen at the counter was friendly, efficient and extremely helpful.KEVIN G.
Easy rental, clean location, company representative very informative & helpful. After purchasing insurance I was assured i would be refunded for coverage not used if returned earlyCarmen Y.
Ot was flawlessAmy R.
Rob was amazing! Very friendly, accommodating, easy pickup and drop off. 10/10 would recommend.Whitney L.
This was an easy and simple truck rental. Loved the ability to drop off the key when I brought it back.MICHAEL M.
The person who helped get my uhaul was an amazing person, uhaul is lucky to have him.Brian S.
Rob and Rich are amazingJustin M.
Le client n'a pas laissé de commentaire.DANIEL P.
Le client n'a pas laissé de commentaire.KATHLEEN S.
Le client n'a pas laissé de commentaire.CHET O.
Le client n'a pas laissé de commentaire.Kwame E.
Le client n'a pas laissé de commentaire.TAYLOR C.
Le client n'a pas laissé de commentaire.Scott J.
The gentleman that rented to me was a sweetheart! Very easy to work with and it was reassuring to know I could park my car right at his shop while I did my move. Great customer service!Deborah J.
Le client n'a pas laissé de commentaire.nyles R.
Best uhaul experience ever!Greg K.
Le client n'a pas laissé de commentaire.ROBERT D.
Le client n'a pas laissé de commentaire.Eric J.
Le client n'a pas laissé de commentaire.Kathie R.
Rich & Rob were efficient and courteous. Thanks to you both!George O.
Le client n'a pas laissé de commentaire.Tatyana E.
Air conditioning did not work properly and one headlight was burned out. Inside cargo area was not clean, dirt and broken items from previous user was still there.Charles W.
Le client n'a pas laissé de commentaire.Terri C.
Le client n'a pas laissé de commentaire.Joe M.
Rob is cool as shit and he helps you get in and out really professional, ThanksJeff B.
Le client n'a pas laissé de commentaire.Carol M.
Le client n'a pas laissé de commentaire.John C.
Rob is cool as shit works with you on everything, 100 % would recommend.Jeff B.
Excellent customer service! Fast, friendly and accommodating.Teri T.
I've been here several times. Rob has always been so friendly and helpful. I have and will continue to recommend this place.Terry M.
Le client n'a pas laissé de commentaire.Michael S.
Awesome place, staff was top notch, will use again Sean Cameron Saving Grace Home Inspection and Moving 941 284 0426 Savinggracehomeinspections.comSean C.
Nothing. It was so easy and everything went off without a hitch! Merci.Lora M.
Guy was nice and helpful. But the mobile pickup and drop off system is a nightmare with many flaws. My reservation was made a month in advance yet the vehicle was not available the keys were not in the box the system was unavailable during pickup when instructed to contact the number with issues no one answered. After waiting the employee who came in early elattempted to help however that put us well over an hour behind schedule. We had movers and deliveries waiting and retuned due to this inconvenience . The drop off was not much of an easier process as it took several chances to finally be able to utilize the program to do this. GPS printed me to the back rather than an entrance is was dark the process was very time consuming . Overall the system sucks. Both my mom and uncle have rented from there within the last few months and have similar issues with severe delayed check ins and drops off. It's unexceptable . Not only is this an incovenice but it ended up costing me 100 between additional lab or&delivery cost because of lack of satisfactory practicesMichael G.
The guys at compass storage on cortez are always so friendly an make renting a u haul very easy along with always having clean reliable equipment.Catherine S.
Le client n'a pas laissé de commentaire.Andrea W.
Everything was perfect and I see no room to fix something that's not broken Rich does a fantastic job maintaining the full spectrum of the experience of renting at his locationCharles M.
Le client n'a pas laissé de commentaire.Elizabeth G.
Le client n'a pas laissé de commentaire.Lisa N.
Nothing. Both employees were pleasant and helpful. NormNorman B.