Évaluations des clients Compass Self Storage Krome Ave

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Compass Self Storage Krome Ave

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Joanna H. le

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Super fast and GREAT SERVICE!! I'm so glad I found this place!

Leonor R. le

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Everything was excellent..very happy!! Thank you

Peter H. le

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Keep up the good work.

Lazaro F. le

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Le client n'a pas laissé de commentaire.

Cassandra R. le

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Le client n'a pas laissé de commentaire.

David C. le

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Le client n'a pas laissé de commentaire.

Joseph T. le

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Tires need to be balanced on this truck . And it seems like it needs a tuneup also

GLADYS R. le

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Good customer service.

keygan A. le

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They helped us unhook the trailer because we were having so much problems with it. We told them that the tires were about to blow up into a fire and that it’s unsafe to give to another customer. Also, the trailer lights went out in the middle of the drive. The next day, (today) we had to wait 2 hours for someone to return to check in the truck. They put a sign up that said “will return back asap, on a bank run.We called customer service to check us out and waited another 20 min just to talk to a representative. Because no one was there to service us, we had to drop the key off in the mailbox. I’ve never had such a poor experience with uhaul. This has made our moving miserable hard. I will be reporting this to the better business bureau!

Pete H. le

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Le client n'a pas laissé de commentaire.

Shanon T. le

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Natasha was extremely helpful. She explained everything with clarity and made my move one less headache I really appreciated her.

Henry O. le

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Le client n'a pas laissé de commentaire.

Lewis H. le

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I cannot remember the young ladies name that assisted me, but she was outstanding. I went to two other local locations and they did not even try to assist me. But we were very fortunate to receive a truck due to a last minute cancellation. Before the cancellation she went the extra mile by making phone calls, and searching for different options. Our move was very successful, and my family really appreciates it. Overall, I personally feel she is beyond a true asset to your business. If someone could let her know we would appreciate it. Thank you.....

Pedro C. le

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Le client n'a pas laissé de commentaire.

Robert L. le

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Le client n'a pas laissé de commentaire.

Kyoko J. le

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A bit inconvenient returning a trailer on Sundays, especially when trying to unhitch it from your vehicle without prior know-how or physical ability. It was also a safety concern. Someone could get their fingers crushed , or hirneate their back trying to do this. A customer should definitely not be held responsible for doing this labor intensive lift/release. It was very disappointing and frustrating. Their needs to be better policies in these scenarios. Could potential be a lawsuit if injury were to happen to the customer. Other than that, the ladies were very attentive and willing to inquire of other uhaul locations for availability and reserve for us. Very happy our move was swift because of their willingness to help and satisfy the customer.

ANDRÉ P. le

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Perfect, staf is verry kind.

Tony N. le

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Le client n'a pas laissé de commentaire.

Ricardo C. le

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Natasha was really helpful

Antoine J. le

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Le client n'a pas laissé de commentaire.

Angelic W. le

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Melanie was very friendly, professional and went above and beyond, to be helpful. She explained everything, asked if I had any questions and secured the dolly in the truck for me. Top notch. I know these things may seem simple and are just "her duties/job tasks", but there are so many in customer service that refuse to even be pleasant. Thank you!

Victor A. le

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The girl who was there was rude and unprofessional the whole time. She kept trying to charge us an extra day and for gas she claims was not replaced. She had no idea how to do her job.

Christina K. le

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Le client n'a pas laissé de commentaire.

OSVALDO A. le

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Great service, Natasha was very friendly and explained everything the truck and the place was very clean

Mayra M. le

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Le client n'a pas laissé de commentaire.

Edward V. le

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Le client n'a pas laissé de commentaire.

Alvan D. le

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Le client n'a pas laissé de commentaire.

Stacy Y. le

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Le client n'a pas laissé de commentaire.

Bill A. le

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The manager I dealt with was very rude and made the entire rental transaction difficult and problematic. I had to call U Haul corporate to get things sorted out. Corporate was great and handled everything quickly and nicely. This local dealer did not represent U Haul very well. When I returned the truck after 10 days of rental and after speaking with Corporate their entire demeanor changed. If they would just have been that way from the start. I will continue to rent from U Haul, but I will make every effort to do it all online. Thank You.

Juan M. le

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The truck engine light was on and when I put the truck in reverse it delay the switch not sure if that’s how it works but beside that they were a life savor they had a truck for me after the 1st I was supposed to pick up the truck they didn’t have one for me great service

Alejandro A. le

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Le client n'a pas laissé de commentaire.

Joe H. le

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Le client n'a pas laissé de commentaire.