Le client n'a pas laissé de commentaire.Franklin S.
Customer Reviews for Compass Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jose G.
Le client n'a pas laissé de commentaire.Godual R.
Le client n'a pas laissé de commentaire.MARIA R.
Le client n'a pas laissé de commentaire.Mana M.
Recomendable y muy amables 👌Ricardo Z.
Le client n'a pas laissé de commentaire.kurt H.
Le client n'a pas laissé de commentaire.WALTER S.
Le client n'a pas laissé de commentaire.krisi L.
Left turn signal seems not to workFernando P.
Le client n'a pas laissé de commentaire.Alvaro D.
Le client n'a pas laissé de commentaire.Diandra W.
Le client n'a pas laissé de commentaire.Jublyn P.
Vicky was amazing. The entire process was smooth.David I.
Le client n'a pas laissé de commentaire.Vanessa A.
Vehicle was not clean. Very dirty and grimy. There was a hole in the roof so it rained inside the cabin. I didn't realize until it started raining all over my stuff. Badly managed equipment.Maria V.
Le client n'a pas laissé de commentaire.Roberto M.
Le client n'a pas laissé de commentaire.Vinesha S.
The uhaul was infested with cockroaches like hundreds of them it was disgusting!Destiny D.
Customer service was excellent!VICTORIA P.
100 % usablejuan C.
Le client n'a pas laissé de commentaire.marcelo O.
Excellent service à la clientèle.Daniel F.
Quick and easy to rent!Thomad R.
Le client n'a pas laissé de commentaire.Fe M.
I knew if the gas tank wasn't return back to where I found it we have to pay for the filling up but it was probably $8 or less. However, the $30 fee to go fill the tank for just one line it's ridiculous.Nelson C.
Le client n'a pas laissé de commentaire.Blaine W.
Le client n'a pas laissé de commentaire.Ernesto C.
Your app was in error. I asked for contactless pickup and it wouldn't allow it day of. Plus it said location opened at 9 and wouldn't let me proceed even though rental was at 8.Robert C.
Keep the front desk agent/representative, Sade, employed. With her level of professionalism and knowledge of the business, improvement is moot.Michael C.
Refused to come out and examine the truck when I dropped it off so I could be aware of any other charges I may have.. my card was charged an additional $25 and I wasn't notified as to what the charges were forlakeesah W.
Very convenient no hassle what so ever . Great experience . Will use this facility again .Julio C.
All is okGracia O.
No equipment and still charge me for equipment. Still charge me for Gas after I brought it back In Full, same as they gave it to me.angel M.
Le client n'a pas laissé de commentaire.sergio C.
Le client n'a pas laissé de commentaire.ODLANYER M.
It was good professional and Cain rent a truck in this locationFernando F.
Le client n'a pas laissé de commentaire.Johana A.
Everything was fast and efficient. The representative named Sade was polite and professional.Michael C.
Le client n'a pas laissé de commentaire.CANDY S.
Very Good and attentive service. Everything as expectedNestor A.
The environment was very nice and helpful.Joshua C W.
Vicky quickly helped me after UHAUL botched my appointment, she took care of me right away. Pleasant experience. Ban was great. No issues. Would recommendJulio S.
Van had yellow collision sensor on dash. This van and prior van both had low tire pressure dashlight on. Tire leaks air from screws in them.Jeffrey P.
Every time i reserve a truck online its not available at my desired location on the day of my reservation and i have scheduling department find me the truck i want and i lose time and money ubering to the location with my truck. I operate a small business and rent trucks often i have been dissatisfied with uhaul lately. Even with the reservation garunteed $50 refund I recieve it has been a terrible experience for a repeat customer or many years. I will be renting from penske and enterprise from now on.Guillermo R.
Le client n'a pas laissé de commentaire.Marvin M.
Le client n'a pas laissé de commentaire.SANDRI R.
The staff at this location was excellent. They are super efficient and help make the process painless.Lily S.
Le client n'a pas laissé de commentaire.AndrÃ©s H.
Vicky me ayudo mucho, explico todo en detalles.Luis M.
Le client n'a pas laissé de commentaire.Calherbe E.
Le client n'a pas laissé de commentaire.suzel S.
Have more trucks availabilityValeria M.
There was a roach infestation in the entire U-Haul truck. Would not recommend to anyone. Very dirty and uncomfortable. Do not come here! They didn't even offer a refund. Horrible customer service!isabel C.
BEST LOCATION IN MIAMI!Elieser D.
The van was filled with roaches. My clothes and stuff transported in your van got infected with roaches. The van was very dirty and of course I couldn't place back the little bit of gas that I used on my trip because I was more worried about get out of the van than refill the 1 or 2 gallons of gas that I used on my trip. It was a very bad experience overall. The staff was no polite. The two girls that work there were in a very bad mood. If you want me to sent pictures of the roaches on your van, I can.Michel G.
El personal trabaja de manera excelenteLuis Alfredo R.
Le client n'a pas laissé de commentaire.edouard S.
Le client n'a pas laissé de commentaire.rickie A.
Le client n'a pas laissé de commentaire.claudia Q.
Le client n'a pas laissé de commentaire.Luciano T.
Le client n'a pas laissé de commentaire.elieser S.
Le client n'a pas laissé de commentaire.Kenneth G.
The person at the counter refused to allow the option to decline insurance, which is an option that was available when booking online.Humberto C.
Vicky was very helpful!Stephen W.
Le client n'a pas laissé de commentaire.elieser S.
Le client n'a pas laissé de commentaire.TATYA-NA W.
The truck was really filthy! I had to clean it up before I could use it. I took pictures to show. Also, it was such an inconvenience for that you guys canceled my reservation and had me have to go to a different location that also opened later! And further away and more importantly, not where I already have my storage at! The original location I booked is where I have storage too. So it was quite the inconvenience to go back and forget there instead. The other location I booked also much cleaner and better trucks. The lady at the location I used was really nice and helpful but the truck and service itself was not good! I'd actually like a credit of some sort or a refund!!DENNY R.
Everything handled very well. From start to finish. I am very pleased with the service I received.REGINALD P.
Le client n'a pas laissé de commentaire.CHERYL W.
Le client n'a pas laissé de commentaire.ELIESER D.
Yes nice and friendlyMIR A.
Le client n'a pas laissé de commentaire.AJANI J.
Le client n'a pas laissé de commentaire.ROBERTO D.
Great serviceGuillermo W.
The two women at the front desk were incredibly rude not helpful, and overall just straight up mean. This is my first time ever doing a U-Haul and doing it online they would not help me I was super confused. the time on my end and the time on their end were two different times. and they wouldn't change it for me. they literally were just the two most disrespectful women ever and it made my experience with a U-Haul terrible and made me never want to use a U-Haul ever again. I also ordered a dolly with my U-Haul truck which I paid for that I never received.jessica D.
Le client n'a pas laissé de commentaire.BENOIT O.
Great staff. Very friendly and helpful.ALBERT S.
The staff was very helpful and available to answer my questions.Caba data inc J.
Le client n'a pas laissé de commentaire.WILIETTE S.
Track is orribile conditionLORIS M.
Le client n'a pas laissé de commentaire.SHAWN B.
Le client n'a pas laissé de commentaire.Herson T.
Excellent services!!!JAIRO R.
Bringing my truck back was such a mission: no body was at the location and my App wasn't workingSofia C.
Le client n'a pas laissé de commentaire.Fritz D.
Vicky was super professional and helpful! Le meilleur service en ville!RICARDO F.
Quality control!! They charged me for the gasoline eventhough I returned the truck with more gas than it had when I received it! I sent them an email with pictures of the gas marker before and after, and no answer. If they do this to every customer, that's a lot of moneyMAITEDER L.
Le client n'a pas laissé de commentaire.NORMA P.
Le client n'a pas laissé de commentaire.JUAN C.
Excelentent jobHUGO B.
Lea who helped us with our rental at Compass Self Storage was amazing! Super helpful! Went above and beyond to help us with everything we needed for our move. We highly recommend renting at this location and get Lea a raise RAYMOND M.
Le client n'a pas laissé de commentaire.NATASHA M.
Very friendly! The best placeSergio G.
They keep charge my account until nowMARIE M.