Worker on phone booking was very helpful finding location nearby with truck I needed. Worker at property was very helpful with checking in and fixing a few issues that popped up.
Ryan B
Customer Reviews for Compass Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Truck box was not clean.
William SVanessa Mendoza went above and beyond to make things simple , quick and easy . If competence is a required for advancement, she will be running the company before long.
Jeffrey MEverything was fine, no improvements recommend..
Barbara FNo staff contact. Dropped the vehicle when the store was closed
Mark HThe customer service when I returned the truck was not a great. It was the girl that works for the storage facility.
Abdelouahab BVery nice people in Tavares
Susan HDominic was very polite and extremely helpful. This was positively a great experience.
karen bGreat Service!
Matthew BBien
Davi CThe location apparently was only available after 10 am and not the 9 am reservation time. They claimed they have informed Uhaul numerous time about this.
Shawn BCustomer service was excellent at this location they went above and beyond I will definitely rent again from this location thank you very much
Gordon RGreat friendly place. Everything perfect
Gordon RNothing everything was perfect
CLIFFORD PSimple, Easy, FAST!
Jake VNo obvious key drop off location.
Jesse WThe cab was not clean.when I called back he told me that I can bring the truck backpack and clean it.However I was not oe I have no
CHRISTOS XIncluded furniture dollies in my move. No dolly at location. Office offered several phone numbers to call. Requested pads. Had to go back in and ask for them.
JOHN YFast service and helpful staff.
LEE TExcellent customer service & the place is kept really clean
Patricia REasy pick up and return, friendly staff
Cory HDan at Compass Self Storage was very helpful.
OSVALDO AExcellent
Gregg VWell I don’t know exactly but I feel like I got ripped off.
Timothy LListen to any suggestions Dominic makes, he’s a pro !
Nortelus LDropOff location is "under construction" but service rep was great!
Alan HThe truck we rented did not have a gas cap it appeared that someone had cut it off. The manager of the store said he would take care of it as he was unaware of it. Very nice gentleman. If needed would rent from here again. Merci.
Lynet OLower mileage rates.
William VGreat service!!
Leslie SCompass self-storage was very convenient and the staff was very helpful, I would highly recommend this company.
paul pI'm very disappointed to hear that I won't be reimbursed or refunded for having over $20 of fuel left in the vehicle. I'll probably pick a different moving company for that exact reason next time. I picked the U-Haul up with a little under 0,25 of a tank of gas and returned it with over 0,5 a tank and had to be out the money. That is not an acceptable practice.
Lauren BELLEN is by far the friendliest lady I have ever encountered. SHe truly cares about her customers!! Thank you so much ELLEN!
Kim MMake sure gas guage is right when rented . And make sure vehicles are cleaned
Robert B