Évaluations des clients Compass Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Compass Self Storage

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Donald M. le

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Le client n'a pas laissé de commentaire.

Michael P. le

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Le client n'a pas laissé de commentaire.

Brian K. le

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Le client n'a pas laissé de commentaire.

Dianne S. le

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The pick up place was changed the day before we needed it. Then we had to call and get things changed. If we can't book what we need on line and the place we need it, why bother to book it.

Barbara M. le

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Le client n'a pas laissé de commentaire.

KEN T. le

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I read some poor reviews on line. I found this site to be excellent in all aspects.

Matthew M. le

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Got a fuel charge for being under the required level by 1/8 of a tank. They probably just turned the switch on, looked, and turned it back off without waiting for it to leave out completely. Also, the driver side windshield leaked. Not a little...but a lot. Unfortunately it started raining while we were moving. When I got in the driver's seat, the steering wheel was soaking wet, and there was a puddle on the seat.

Mario S. le

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Le client n'a pas laissé de commentaire.

Nagesh G. le

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Le client n'a pas laissé de commentaire.

Audrey A. le

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Le client n'a pas laissé de commentaire.

Elizabeth J. le

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Le client n'a pas laissé de commentaire.

Natasha H. le

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Le client n'a pas laissé de commentaire.

Danna M. le

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Le client n'a pas laissé de commentaire.

kanhai C. le

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Le client n'a pas laissé de commentaire.

Timothy P. le

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I ordered a hand truck and it was not in the truck. I mentioned this and waited a few minutes before deciding ultimately to just leave as we were already running late with the moving process.

James E. le

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Our trailer that we reserved was not available. Staff did not even care or explain this. Manager only offered some lame explanation why he personally was not accountable. We had to use a poor alternative for our needs. This dealership is one we will never use again. Manager and staff chatted about their overtime together while we stood there waiting to get our paperwork.

John U. le

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Continue the outstanding customer service! And your truck worked amazing for having that many miles on it!

Candice M. le

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Wonderful

Kurtis M. le

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Le client n'a pas laissé de commentaire.

Kieandra H. le

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Pick up was easy, however the mobile app told me the key was in one place, which it wasn’t. When I called, they gave me the correct location of the key. The drop off was extremely easy, they were open so the gentleman can put and did the return. I really, it helped my my move seamless! Greatly appreciate it.

chibuzo O. le

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This location stole money from me. Illegally recorded the distance to empty rather than recording the actual mileage. I called in to correct this and the operator, Donald, got extremely upset and just put me on indefinite hold without any excuse or warning. UHaul, I want my money back and I will get my money back even if I have to file a lawsuit.

KRISTINE J. le

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The person at Compass tried to say we went 56 miles when in reality we went 11. Had my son not recorded the dashboard when we picked up the truck, there would have been no way for us to prove that we were being overcharged. While I did get reimbursement from Uhaul, I've still not received an explanation or apology from Compass. I will definitely never use them again nor will I ever recommend them to anyone I know.

Jean F. le

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Easy reservations and returning. There were no hassles!

James K. le

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Le client n'a pas laissé de commentaire.

jim S. le

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Le client n'a pas laissé de commentaire.

Ganesan V. le

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Le client n'a pas laissé de commentaire.

Tom R. le

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Le client n'a pas laissé de commentaire.

Kwon M. le

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Friendly, helpful

stacey R. le

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Le client n'a pas laissé de commentaire.

Tishanna B. le

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Le client n'a pas laissé de commentaire.

Llyod W. le

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Le client n'a pas laissé de commentaire.

Judy O. le

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Mr Brian at this location is HORRIBLE.... His customer service is zero. He PURPOSELY overcharges you. For example... you rent a trunk for 24 hrs... If you don’t check your invoice he puts in renting of the trunk for a 6 hr period. When you return the trunk within your 24hr window he hits you with a 2 day rental.. Same thing on gas... you fill your tank.. he puts in below a full tank... even with you taking pictures of the full thank on the dashboard.... He argues that you must have tilted to take the picture... Mr Brian though old is not good with customers... His customer service is so bad that if that was his personal business, he will loose all the customers... Pls pay serious attention to this individual at this location

KEVIN S. le

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Nobody was there - key drop off. However we drove to 4 places to drop off (2 were not uHaul dealerships anymore) and 1 had no room for truck

Giridhar R. le

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I was given an online rate of $109 for a round trip that included 126 miles. However, when I when I went to pickup I was told that rate has only 30 miles on it and that my new rate was about $25 more. I felt cheated as that was not the rate I had online. I was clear when I booked it online in that I had a round trip to Athens GA. So I am not sure why there is confusion. I would like someone to take a look and see how I can get a refund. I still see the $109 rate (before insurance etc.,) shown online

Helen F. le

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Y'all changed my location twice and I ended up having to go to a location that was farther away and opened later. I wasn't able to get the van until an hour later because of that. However, this location had good customer service. Also, I paid for a dolly but didn't get one.

ranjan P. le

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Le client n'a pas laissé de commentaire.