After renting and I observed a line of scratches on the passenger side which let me panic a bit. Other than that every thing was goodbright S.
Customer Reviews for Compass Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Cedar Hill, TX 75104
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 6h pm
- Sam : 9h30 am à 5h pm
- Dim : 10h am à 3h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Lady was not there when it was time for me to pick up the rental causing me to be lateSHATIKA B.
Le client n'a pas laissé de commentaire.Carla T.
Absolutely awesome service.PAMELA C.
Le client n'a pas laissé de commentaire.Rachael W.
Le client n'a pas laissé de commentaire.Donald C.
Le client n'a pas laissé de commentaire.Ramon D.
The uhaul webpage messed up and has a bug denying location to be accessed so luckily an employee from the storage place showed up and helped me get the uhaul checked out for me.Christopher G.
Your app stinks. This is the third time renting and each time problems.DERRICK M.
Le client n'a pas laissé de commentaire.flavio A.
Make plain the way you are to pay for your rental. Verify with the main office or headquarters so the location cannot change your payment method, as they did mine. Verify that your reservation is the samke4 as the rental contract. Mine was changed.Randy W.
Le client n'a pas laissé de commentaire.elizabeth H.
Too slow. Had a pickup scheduled, had to wait nearly an hour to get things settled.James R.
Le client n'a pas laissé de commentaire.Camille S.
The person that checked me out was very rude and had no personality at all. I booked a truck to be picked up in Midlothian and was told that one would not be available at that location and they changed the location. It was more than 5 miles away from my original pick up spot and I ened up paying extra due the milage going over.Karen H.
Le client n'a pas laissé de commentaire.michael E.
The gentleman that helped me check the equipment in was amazing! Professional, courteous, engaging, and knowledgeable of the area.Neal M.
Compass Self Storage staff (especially Christian)) is very professional and dependable. very informative and helpful! great location and an awesome experience!. highly recommend the Cedar Hill Compass Storage location. Thanks, CarlCarl C.
Le client n'a pas laissé de commentaire.sandra D.
Le client n'a pas laissé de commentaire.Neva Y.
Le client n'a pas laissé de commentaire.johnnie R.
Le client n'a pas laissé de commentaire.Brian S.
Le client n'a pas laissé de commentaire.Brian S.
Le client n'a pas laissé de commentaire.Cathy E.
Nothing. Perfect in every way. I would never consider using another company. Uhaul is a model for all others to strive to achieve. Excellent.Timothy C.
Le client n'a pas laissé de commentaire.lynn M.
Facility rents Uhaul's for revenue but it's not their specialty. They're location is next door to a Haul store and it creates confusion for customers returning trucks.Scott T.
While in the office the manager came in and the Rep had been in this position for 2 months and we didn't mind that he was in the learning process and maybe not as fast as the manager would have wanted him to be. The manager came in talking rude and very disrespectful and loud to the Rep which made him nervous and more slower. My husband told the rep to keep his head up and concentrate. The manager acted childish and very unprofessional and should be ashamed.Waymon A.
Chad needs to practice being a little more compassionate. I had a funeral to attend and was running late and he was worried about me keeping my reservations.Susan G.
Great service: cordial, professional, and clear about the terms.SANDRA G.
No improvements from my standpoint. Friendly clean facility. Professional. Helpful.Twyla P.
Le client n'a pas laissé de commentaire.RONALD F.
Le client n'a pas laissé de commentaire.Ron B.
Excellent service and easy to deal withChristopher L.
Excellent service à la clientèleCATHERINE B.
Le client n'a pas laissé de commentaire.VERONICA R.
No improvements the gentlemen were extremely polite and friends and I got a great price...Senaida V.
Le client n'a pas laissé de commentaire.Steven W.
Le client n'a pas laissé de commentaire.Fredy L.
Le client n'a pas laissé de commentaire.CHERIE W.
Le client n'a pas laissé de commentaire.MICHELE W.
Not a thing. These folks are top-notch!JAMES D.
Very helpful people, friendly... professional... I very much appreciate everything, especially letting me pick up right as you were closing Friday. You saved my butt! Thanks again.JAMES D.
Le client n'a pas laissé de commentaire.MARLA S.
Le client n'a pas laissé de commentaire.PETER H.
Worker tried to charge me for scratch that has already been noted.Rodney B.
Le client n'a pas laissé de commentaire.Jacob V.
Le client n'a pas laissé de commentaire.MARK C.
Le client n'a pas laissé de commentaire.GRACE B.
Le client n'a pas laissé de commentaire.Robert S.
check out time was too long, attendant lack rental truck/trlr experience. attendants did not know how to hook auto transport to truck so they sent me next door to U HAUL. enroute to my destination, i had to add engine oil & transmission fluid.ETHEL S.
Le client n'a pas laissé de commentaire.BETTY P.
The manager was very helpful and very understanding of my moving needs. She was such a blessing to me and my family. I was so impressed with her.LISA V.
Nothing at all. Customer service was outstanding. Truck was ready and waiting when I arrived. Thanks for great service.Allen S.
We get there on time to pick up truck. The truck they have isn't the one that was issued from u haul. The woman at the desk proceeds to tell me that she had us coming @ 10:30 not 11. I said I don't think so I proceeded to show her our reservation in my email she told me not to be ugly. I had to call u haul to get the proper truck released. Then the charges we authorized on our card for 125 and then she authorized another payment of 38,11 for what we have no clue. We bring the truck back that night when we are finished we get our final statement amount for the rental truck of 105.00. The two prior charges of 125 & 38,11 were supposed to be dropped from authorization and the 105 charged to my card. Compass Storage submits all three charges 125 38,11 and 105 to my bank and it's withdrawn from my account for 1 in town rental of 39,99 with a total of 42 miles used and 10 hours of use. The charges were 269.00. This company and u haul clearly have no idea what they are doing.JOSEPH S.
Even though U-Haul guaranteed that all of my equipment was waiting at this location, it was not. I had to drive 20 miles to another location to get an appliance dolly. I was not given any additional milage to account for this inconvience.Kyle B.
Le client n'a pas laissé de commentaire.Tom W.
This was the best experience we have had with uhaul. The gal at this location was very helpful.Henry C.
Le client n'a pas laissé de commentaire.CINDY D.
Le client n'a pas laissé de commentaire.CAROLYN V.
Le client n'a pas laissé de commentaire.TAMMY D.
I was misled. The lady in SC told me that I would only be charged for 2 days but when I returned the trailer they told me it was a flat fee regardless of how many days. Very disappointed.Denver M.
Le client n'a pas laissé de commentaire.robert K.