Le client n'a pas laissé de commentaire.
David P
Customer Reviews for Compass Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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nothing
wonda hThe employees were helpful and simplified the pick up process.
Brent PIt was very hard finding this location via GPS. I had to put in the name of the facility instead of the address that is given by u haul
Latoya EKeep going.
FRANCOIS CNo blankets, ticket stated full tank, it was not 1/8 below full.
jay WThis young lady was super nice and VERY fast in her customer service. Loved her!
Brian GCould use a little maintenance
Antonie CKiara Rawlings and Virginia were absolutely professional and courteous during the entire rental and return process. Made my hectic move just a little bit smoother and that was much appreciated.
Johnny SGreat service!
Harrell PNothing to improve at this location, fast service, and the staff was excellent, truly has service with a smile!
gary bNOTHING.
STEVE SNo issues.
Jimmy WTrès sympathiques et professionnels.
Dawn CNeed to return my money faster
Charlotte HThe exterior of the vehicle was a bit dirty.
TERRY GI was charged for 4 gallons of gas even though I filled up the tank to the exact amount I took it at.
Kathleen SLocations professionalism is unmatched! They're nice, funny, personable, compassionate and understanding. I have rented a uhaul before but have never ran into such good people.
Aronda WNOTHING! THIS LOCATION IS THE BEST!!!! FAST AND FRIENDLY SERVICE!!
gordon bI returned the rental 2 days early and promised a refund and never received it. I have reached out to customer service multiple times and no one is responding by phone or email. I had to purchase wiper fluid and the reservoir had a leak. No way to clean my windshield during a snow storm.No refund for the fluid. The representative lied to me then when the transaction was completed I am ignored.
DAVID BVery knowledgeable and professional.
Caslee SVery prompt service
Katie LThe two ladies that assisted me were very professional and friendly. I highly recommend this UHaul location, and will use them again if in the area.
Marvin ACustomer Service A+ , overall experience was great no suggestions for improvements.
Timothy PEverything from initial contact to return of the truck went exceptionally well. I am very satisfied with my experience with this U-haul office.
William PJust keep doing what you are doing. Miss Wendy was super friendly and helpful. The truck was in good condition and clean. The whole experience was so easy. I will definitely use this location in the future!
Lisa HAucun
Christopher HShe went above and beyond! Great service!
Edward RHave spear tires on hand for unnoticed flats. I hitched the auto transport and saw nothing bad, until I put my vehicle on it. That's when you could actually see that a tire was flat. We had to wait about 3 hours to get roadside service because of miscommunication from the roadside service dispatcher.
andrew eSmoother process than pickup location. Clean, friendly environment and very easy to return equipment with plenty of space to accomodate.
DUANE ECouldn't have asked for a more professional associate, went above and beyond to answer all my questions and I was very impressed.
JAMES CKiara met us at the door. Was very polite and helpful. We moved back to NC from Florida. She was a delight and welcomed us home.
Kenneth CThey were very friendly and easy to talk with.
JULIA KThis Uhaul location always provides outstanding customer service. Just awesome!!
Courtney CNothing…everything fine as is.
Nathaniel WWendy was awesome!
Stephen SNot inconvenience customers when they reserve and get there and it's not available it happen to me 2 x not good
Derrick WThe customer service was outstanding. The entire process was handle very professionally and courteous . Will definitely recommend others as well do business with/at that location again.
COURTNEY CRead comment above
CHERYLYOLANDA BAucun
Eric HN.D.
JAMES SSaved me a lot of time for a last minute move. Turnover time was excellent and great conversation in the mean time.
KERRY WOutstanding customer services!!!
COURTNEY COrdered dolly and was charged but never received it.
JESSICA GJust keep doing like you're doing!! You all are the best!! Thanks. GB
GORDON BGET RID OF THE MOBILE SHARE 24/7 CRAP. IT DIDNT WANT TO WORK. THE OLD WAY IS WAY EASIER AND SIMPLER. IT TOOK ME 2 HOUR TO PICK UP A TRUCK.
Raymond BI put 30 miles on a small 10' truck. I prepaid for 25 miles when picked up. I put over 2 gallons of gas in truck when returned, & then I was charged for 2 more gallons @ $3,5 a gal....thats robbery! Also, was quoted 0,49 per mile & then the next day quoted 0,59 per miles. Gas is $1,6 per gal today....& dropping drastically....why the increase? I ended up with Compass (& that's fine) because Mac Allen Storage was very ugly & difficult to deal with. Due to the $$ I had to pay for extra gallons of gas....I may not use UHaul again.....really....over 4 gallons of gas for 30 miles on a small 10 ft truck!? Not good business
Susan BI did online check in but was had to go through the process at the site.
Michael A