Évaluations des clients Compass Self Storage
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Compass Self Storage
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darryl j. le
Friendly staff, very accommodating.
Gnanananda M. le
Truck is too old and noisy. Driver cabin can maintain more clean.
Leeza G. le
Continue with the outstanding customer service I have received the package 4 times I have been a customer!
Connie L. le
Took 1 hr ro get paperwork completed by staff member. Returned equipment during business hrs and get a call that equipment is not returned
Richard W. le
Great service Thank You
Eddie E. le
During the Dayton Tornado a we had 2 Daughters and their children/families, whose home was destroyed, and spent 3 days getting them through the degree, and salvaging what we could. Although we have been a loyal Uhaul customer for many years, this time it would have been nice to have had less mileage costs to deal with. .99 a mile was a lot from Trotwood to Cinn. , which was the closest storage to Hamilton, (where we live), thatbthebuhaul agent could find us. Thank you for listening.
Janice F. le
Your process requires that I had to upload pictures of my driver's license to your site or a cloud location. I am concerned about you keeping information. How are you protecting my confidential data If you don't delete that information?
Karen F. le
very efficient operation and the agent, Bill Utzinger at Compass self storage was most helpful part
Malaya B. le
Customer service was Great! I was also in and out
MARY R. le
Nothing
Charles H. le
Need to change the fuel fillup policy, they called me after I returned it and said I didn’t put gas in it, I told them I did put gas in and they told me it wasn’t to the mark on the contract. If the tank had been full when I took it I could had filled it back up, so they charged me an extra 25 dollars for a 1/8 tank of gas. I feel like I was cheated out of 25 dollars
Malaya B. le
Excellent and fast service
SITHOL C. le
Keep up the good work
tracy m. le
Wanda lies and charged us $25 for a piece of tape and a leaf my husband cleaned out himself upon seeing the extra charges. Also let then vehicle run before she checked the gas and then charged us for gas!
Dejuan R. le
Communication!! Understanding! And to accept responsibility for their action's when a customer is made unhappy at the discretion of the employee or company as whole