Le client n'a pas laissé de commentaire.
Jill H.
Customer Reviews for Compass Self Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The cruise control would have been nice if it was wortking
Bradley S.S.O.
Morica H.Make sure that the Uhaul has more than 65 miles until empty
Elyse S.Bill is awesome. So nice to have actual customer service today.
George N.N/A. Very easy to use
CASEY P.I was woefully charged for fuel even though I replaced the fuel I used. When I did not agree with the charge, U-Haul said someone was going to contact me but that never happened. A receipt which included the fuel charge was sent to me 2 weeks later.
Kwame N.There was a bit of mud in the cargo area and some mud on the tires/ fenders. Other than that there were no issues. The process was pretty straight forward and simple.
Patrick K.Nothing keep doing what you guys are doing!!!
Jeffrey F.The ONLY reason that I gave the experience an above average rating is because of Bill. The online "help yourself" was not clear and I waited for 25 minutes for assistance. There was also no dolly available reserved. When Bill arrived he was transparent and helpful and pleasant to deal with in a stressful time.
carla T.Bill was a great guy!! He helped us out a lot and was down to earth, friendly, and professional!!
joshua V.Rob was outstanding. He helped me with everything I needed!
ALLAL E.Nothing, everything was perfect
FRANK S.Good experience!
CHARLES P.The guy that helped me was very nice and very patience ! He did a great job
Unique H.Very easy pick up/drop off. No issues at all!
DWIGHT F.I don't know, It's already a Class Act n all Workers are Very Professional n Very Friendly, I'd never Go anywhere else
WILLIE W.Labor from Premier was excellent too
Thomas P.When trying to set up a location to return the trailer, the Compass Self Storage did not come up on the website when trying to place on online reservation. However if you just load the uhaul website and click locations and click on trailers it does. At this point in time, it says in the description that it accepts trailers.... Your database needs updated! WAIT TIME ON PHONE FOR GENERAL NUMBER IS WAY TOO LONG OF WAIT TIME!
DEBORAH G.Lower the mileage rate
PAUL B.It would be helpful to present a list of the steps in the app's checkout process. I was never sure if I was almost done or still had a lot more steps to come.
Scott C.You guys made me feel comfortable, you didn't try to rip me off like a lot of places. The customer service was excellent and you guys were really nice and professional, which made my move a lot easier. Thanks so much. Keep up the good work. I definitely will be back. You guys have a customer for as long as your around
DANA F.Good customer service with respect
SERIBA D.The only issue regarding the cleanliness was that it seems as though someone that has the truck wore his with mud on them. The whole driver side has dried mud tracks
KAMILLE H.S.O.
DEMETRIUS D.It don't get no better than Bill! You won't be dissapointed.
Jerry C.nothing
MICHAEL T.Great service, easy to check in and out. Friendly customer service at check in, great location.
Joseph W.Great Customer Service
JASON D.Bill was awesome, very helpful.
Roberto S.They were very helpful and customer centric.
Douglas G.Sandra Stickovitch was particularly helpful with addressing an issue. She was great to work with. Kudos to her!
Douglas B.Fix the trucks before renting them out.
Alex C.Very good I would say excellent customer service Thanks
Troy P.Friendly and very helpful customer service!
Shawn B.The truck I used was old n consumed a lot of gas.
Cecila D.The staff is always so courteous and helpful. Much appreciated.
George N.truck has bad transmission, will not change gears at 40 mph, waste of gas, revs 4k. I took back truck early. Cost more in wasted gas than the rental!!
JOHN W.Keep up the good work
MIRANDA J.Professional and friendly service
Tommie J.Customer service excellent
Virginia D.Sorry u had trouble with the system being down , but u still made my moving happen . I appreciate all u done .
Delicia W.I've been using Uhaul for 10+ years and this location by far has had the best customer service. I'd recommend this location to anyone.
Victoria L.Every thing was good
Kevin T.Hire more professional employees like Bill!
Paul B.Bill is the best
CHRIS S.Keep up the good work
Neal L.I have rented many times from U-Haul and this location was by far and away the best expecience I have had.
Gina V.I would definitely rent u-haul again from Compass Self Storage. They made the entire experience very easy!
Deborah T.The equipment was well maintained, but not clean in the van bed. It had not been thoroughly swept.
Mark M.