Le client n'a pas laissé de commentaire.
Deborah A.
Customer Reviews for Compass Self Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Cleaner vehicles
LAWRENCE J.Very dirty truck.
CHARLES C.The lights on the trailer were really dim. The inside had dirt and debris in it. The left rear tire had a slow leak. Also, I rented the trailer for one day and when I picked it up I was asked to bring it back the next day, because there would not be anyone there at 7:30pm to open the security gate to return the trailer. When I dropped it off I was instructed where to put the trailer and that I would receive my receipt via e-mail. When I received my receipt I was charged for two days, not just the one.
Brent S.Rental agent superb
RICHARD K.Way over priced. For a 20 ft. truck for 2 days in which I put 80 miles on it I paid 182,00 $. 0,79 cents a mile is outrageous. I will never use U-Haul again.
CARL D.It was wonderful, associate at pick up could not have been any more helpful. Same for drop off.
BRYAN W.The only issue I had is that I paid to rent a dolly with the truck that was not inside the vehicle when I rented it.
Devon P.Lady was super nice at pick up and turn in. I don't know how you could improve the process.
Sam G.Only problem I I had this rental was I drove the thing 8 miles and some how they charged me for 5 gallons of gas and the gage didn't even move. I putn1 gallon in before I returned
TYLER G.You all did a great job...just keep up the good work that was the easiest and most convenient storage and u.haul I've ever used... thank you
AARON P.Nothing. Check in was quick and customer service was excellent!
BARBARA W.Everything went well! Cant think of anything with my reservation thatvwent wrong.
RALPH L.Easy process, thank you!
ZACHARY S.Thanks
MOUHAMADOU G.nothing your employees were great friendly and very polite the u haul ran great and smooth would recommend the u haul and storage facility to any one who needs one in the future
ROBERT D.Great service Thanks
Jan B.Currently nothing
COLLEEN L.Lady in the office is very friendly and helpful
MILES N.Top right red running light on back of trailer didn't work. Two (2) orange trailer lights on top front of trailer were on / off at various moments.
Doug A.Nothing great friendly customer service
Jody B.The 20 $charge for returning the vehicle after 3:00p was inappropriate. After 9:00p could be understood. But half way thru the day? Also, when I returned the vehicle, the mobile app would not work. I had to call to provide the mileage, etc. If THAT is what caused the 20 $charge, very inappropriate. I will likely use your service again, but don't feel the extra fees are warranted. Rick
Richard O.The lady who helped us went above and beyond. I was having issues with the online sign in and she was so so helpful!! Very nice and very professional! Wish I had her name!
Darrin M.This was a sunday remote dropoff, so I really couldn't tell you anything about the place other than the outside of it did seem nicely maintained.
John M.Thank you for such great service and equipment.
WESLEY S.Great customer service through out the process!
BRETT S.better customer service.
Evan C.Very pleased with the service.
John G.Keep Smiling
Dale B.The service was excellent. The lady who checked me out and back in was great and very efficient and helpful.
Joseph I.For now - everything is ok .
OLUWABIYI B.The girl we worked witb was Amazing!
Ryan G.Very friendly and helpful staff.
Thorsten S.The platinum blonde with sleeves of tattoos was extremely rude and threatening. Filed a complaint with Heather with customer service giving details of my horrifying experience upon making sure everything was okay with the return. Contract number 98457049. Reference number for complaint. 2831657. Definitely will NEVER go to this location again NOR recommend anybody because I would never ever want anybody to go through what I went through
victoria S.The lady that checked me in was extremely friendly!
Anthony W.I've never rented a Dolly before, and I wasn't moving anything bigger than a small, dorm size refrigerator. I guess I should have researched the size of the dollies before renting the big size. The gal at the desk helping me was very nice and helped me put in the Dolly and took it out of my truck, which I really appreciated!
Julie B.The lady that helped me start my rental was THE. BEST. She was super upbeat and very helpful. The truck was in great condition and extending my rental was very easy. Thank you very much
Arturo G.the staff here is always very friendly and great to work with.
Brian B.This location and the staff was excellent but U-Haul reservations and customer service is horrendous. You do NOT answer your phone in a timely manner (was on hold for over 90 min) and my rental was changed from my original order at the last minute. If you weren't the only game in town, I would NEVER recommend your company or service.
Chris E.