No dollies, wi fi was outPaulette P.
Customer Reviews for Compass Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Providence, RI 02904
Services dans cet établissement :
- Mon–FriDe 10 h am à 5 h pm
- SamediDe 10 h am à 4 h pm
- DimancheDe 11 h am à 2 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Clean the trucks before giving them to customers!MEAGAN L.
Rude and unhelpful counter person.DEREK B.
Maybe it's because I don't rent Uhaul very often, but I wasn't 100 % sure if I took the return photos correctly. It would be helpful for people like me to have a reference for each required photo to be sure. Otherwise, we used the 24/7 rent/return and it was VERY easy and convenient. The keys and key drop-off were clearly marked.Zerinamarie P.
the van had trash left inside. when i went to return the van the location showed it was open but the door was locked the was a guy at the front desk and he seen me at the door, he walked away then came back several minutes later and unlocked the door. he never checked the van to make sure the gas was at the correct level nor did he update my mileage. i asked him why he didn't check the van and he told me i would receive a updated receipt within a hour and i still haven't received the updated receipt.Shaunaya J.
The person working at the desk clearly didn't want to be there and was extremely unhelpfulAlexander W.
They had the slowest computer system and they do not communicate with people correctly for 10 minutes I heard two different complaints with the same issue the guy looked like he really didn't want to be thereKeyona L.
Le client n'a pas laissé de commentaire.Lea M.
Le client n'a pas laissé de commentaire.John V.
Le client n'a pas laissé de commentaire.Rose S.
Manager named Kyle was the worst interaction. I've had with anybody in an establishment in years... I would highly recommend using another facility and do not use the one on Branch Avenue in the state of Rhode Island....George J.
Le client n'a pas laissé de commentaire.EDWIN L.
I just wanna say best service by the employees there Ryan I believe was who helped me and was great explaining everything made it super easy for us . great store and great service thank you once again and would definitely recommend renting from Compass self storage again !!!!!!omar B.
Le client n'a pas laissé de commentaire.Mario O.
It had problems with the truckTammy G.
The young lady behind the counter was very professional and took care of everything that was needed to me to rent the U-haul for the day thank you so muchJason F.
Good poepleTammy G.
Very friendly customer service and very helpful. Effiecent and courtious. Would definitely recommend.amy F.
Truck was in very poor condition maintenance wise. Multiple lights on the dash. Truck ran very rough and the suspensions was horrendousMichael B.
Le client n'a pas laissé de commentaire.bobby L.
Le client n'a pas laissé de commentaire.Linda W.
The process was fairly straightforward. Check-in was smooth and noneventful. One thing I would recommend. I noticed that all of the trucks were parked facing forward. I think it would be a good touch to have staff back them into a spot with the front facing outwards. This way a customer can just jump into the truck and drive off. The other way means they have to back up, sometimes blindly! This could be a safety issue, especially for nonprofessional drivers.Gary N.
Great experience. Simple check in/ check outJason V.
The service was very good, customer service was very friendly and detailed.gabriel N.
Le client n'a pas laissé de commentaire.Lynn G.
Just keep doing what your doing customer service means alotDelano E.
Le client n'a pas laissé de commentaire.Alexander A.
Le client n'a pas laissé de commentaire.Ronald V.
Le client n'a pas laissé de commentaire.Kileena R.
Everything was great. Maybe a sign to indicate customer parking but it wasn't hard to find a spot after I knew where to parkJustin F.
Staff was great. Good communication, very understanding. Great service.Juan C.
U haul always come back to you with some fee's that's I don't owe. I brought that truck back on the 18th ...so why am I getting charge for the 19th? Make no sense to me? I also rent again on May 21st, only had it two hours, brought it back, if I owe any money, why didn't they say I owe money then.DEBORAH H.
Nothing at this point. Extremely positive experience for meayodeji O.
Keep up the good workStanley P.
Le client n'a pas laissé de commentaire.Jeffrey L.
Le client n'a pas laissé de commentaire.WHITNEY J.
The gentlemen that was working was amazing , beyond customer service to help me and guide me proper way! All being on crutches injured , he was outstanding!Yvette C.
Le client n'a pas laissé de commentaire.Karley C.
Le client n'a pas laissé de commentaire.David P.
It's always a pleasure to go there, great team.fabio T.
Le client n'a pas laissé de commentaire.ruth B.
Very profesional staff and great customer service.fabio T.
Le client n'a pas laissé de commentaire.Christopher L.
Le client n'a pas laissé de commentaire.vivian G.
Le client n'a pas laissé de commentaire.Gillian G.
Le client n'a pas laissé de commentaire.MOHAMED F.
With absolutely no waste of time, great job guys!!!.Jorge D.
Le client n'a pas laissé de commentaire.Leslie P.
Le client n'a pas laissé de commentaire.ELIMERIS E.
Identify when uhaul is actually turned inStacy L.
Employees friendly and courteous.Lizabeth C.
Le client n'a pas laissé de commentaire.Bernadette A.
Kyle was friendly and informativeJasmine S.
This is my 3rd using this services in the same place and believe everything always is perfect and easyISRAEL R.
First, I would replace the combinations on the key lockboxes. Next, I would have the workers thoroughly clean the entire cab and note any defects/problems. Lastly, each truck should be checked for overall performance before it is rented to the next person.Charles H.
Le client n'a pas laissé de commentaire.BEVERLY D.
Very standard fare for uhaulTravis A.
Le client n'a pas laissé de commentaire.diane S.
Great place!Alex K.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.Alexander P.
Great customer service and very punctual.Lisa F.
Could not get in touch with anyone from UHAUL when there was an issue. Tried calling, live chat and sent an email, no response.Jonathan A.
The truck was a little dirty in the cab, but overall in good shape. The staff was very helpful, courteous, and attentive.Jeffrey V.
Le client n'a pas laissé de commentaire.Barbara B.
As usual Justin and William a wonderful to work with. Had to go back to my storage on 8/19 and Justin was working and so how much my body was hurting and helped me bring my things to my storage. William has always been as helpful it just happens Justin is usually working when I go. I give them both 5 stars! Thank you for all your help guys. Activist_Dragon AKA Carol Shea Carol S.
Le client n'a pas laissé de commentaire.Fouad F.
Le client n'a pas laissé de commentaire.ali O.
Le client n'a pas laissé de commentaire.Scott S.
Le client n'a pas laissé de commentaire.Paola H.
Le client n'a pas laissé de commentaire.Mireille S.
Excellent excellentcarey T.
Le client n'a pas laissé de commentaire.Jorge L.
Improve moving supplies inventory control. I had to contact six locations to get a half dozen moving blankets. Boxes were no problem.This was unusual in my experience with U-Haul, but there you are.James A.
Le client n'a pas laissé de commentaire.irma O.
nothing specialAriadna M.
I still have not received my email it's MavMav43@gmail.comMaria V.
Le client n'a pas laissé de commentaire.john F.
Service very appreciate it excellent outstanding thank youraquel L.
Le client n'a pas laissé de commentaire.Gary R.
Le client n'a pas laissé de commentaire.Alexander A.
Super small parking lot with a hill that made it really hard to park and unloadChristian L.
Le client n'a pas laissé de commentaire.KEILA P.
Le client n'a pas laissé de commentaire.william S.
Le client n'a pas laissé de commentaire.liz P.
The employee that check my vehicle was efficient and throughly check the U-Haul for my benefit and quickly on my way.Raymond K.
Would never do the phone process ever again way to many steps and very un clear process when picking up a uhaul.Michael G.
Le client n'a pas laissé de commentaire.Edwige C.
Le client n'a pas laissé de commentaire.William G.
Le client n'a pas laissé de commentaire.carmona D.
I ordered a van for 7am pick up. There was an issue with the my phone not picking up the location, then I received a call from U-haul saying that I had to move my time to 8am, then 8:15am, and called Uhaul again to get more information about how I could access the van, online had completed the order but gave zero directions. I finally had to wait until the doors opened up at 9am to receive the vehicle.I returned the vehicle early. Location manager was excellent, but U-Haul had the issue.Kimberly A.
Karen and Manager Will were amazing and super friendly!Anthony C.
The truck bed was full of gravel and dust. It flew up and out all the way to my destination.DANIEL W.
Le client n'a pas laissé de commentaire.Kaitly A.
VERY professional and friendly staff. Customers appreciate being treated with professionalism and respect. Will definitely go back if I need a truck again!Krishan O.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.Charles S.
Le client n'a pas laissé de commentaire.Brooke T.
Super easy check-in. Very helpful and professional staff. The loading door of the van was very difficult to pull down once it was raised- the trucks might need to be maintained a little better. Otherwise, great experience!Krishan O.