Customer Reviews for Comptons Storage
(Concessionnaire U-Haul dans le voisinage)

671 évaluations

2811 Smith Springs Rd   Nashville, TN 37217
(In Antioch near Murfreesboro Rd)

(615) 399-7447

Heures d'ouverture de l'établissement

  • Lun : 9h am à 1h pm
  • Mar - sam : 9h am à 4h30 pm
  • Dim : 9h am à 1h pm
Heures d'ouverture spéciales
  • 10/24/2021: Fermé
  • 10/28/2021 - 11/1/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(615) 399-7447

2811 Smith Springs Rd
Nashville, TN 37217
(In Antioch near Murfreesboro Rd)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun : 9h am à 1h pm
  • Mar - sam : 9h am à 4h30 pm
  • Dim : 9h am à 1h pm
Heures d'ouverture spéciales
  • 10/24/2021: Fermé
  • 10/28/2021 - 11/1/2021: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

DIEGO H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEYUNTA H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FRED F. 
Évaluation :
5

Excellent service

Calvin Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James G. 
Évaluation :
5

Easy and fast. Young man working was a great help and very courteous.

BECKY F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM M. 
Évaluation :
5

This guy was super nice and helpful

Anna G. 
Évaluation :
2

The lock was unbelievablely hard to open and took me over 30 minutes to get open even with the right combination. Tried to call uhaul and never got a response. Truck was disgusting and had sticking stuff all inside of it everywhere. Also there was ants crawling all over me too. I even got my truck stuck and tried to get uhaul roadglide assistance and with over an hour wait time...no response or answer 🤷🏽‍♂️. Just overall not a good experience. Will go with another company next time for sure.

Donnel S. 
Évaluation :
5

Absolutely the best uhaul experience I have ever had, hands down. Brandon M. gave excellent customer service above and beyond expectations. I have already spoken to friends and family about the positivity of this experience in just the past few hours. I will highly recommend this location to any Nashville friend from this point forward, and use this location again personally if needed. Top notch. Rave review from this end. Gratitude!!!

ALLISON W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eva Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ELIZABETH M. 
Évaluation :
1

This location is the absolute worst. It advertises as being 24/7, and it is not. Also they do not answer their phone during normal business hours. This experience makes me never want to rent from uhaul again.

SARAH N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah M. 
Évaluation :
5

Verbal engagement means a lot to me. After returning U-Haul truck the gentleman that ran the facility was very engaging toward me as I waited for my Lyft. This makes me feel like the good ole days of customer service may still exist.

Sherman M. 
Évaluation :
4

Great customer support and easy to find and enter.

Daron T. 
Évaluation :
5

Great rental co.

WILLIE S. 
Évaluation :
5

I absolutely love the guy that works here at this location his customer service is outstanding he didn't even have a bad attitude with it being as hot as it is in the office I hope you all get the air fixed for him soon its very hot outside and he's still working hard with that Welcoming smile other than that I really didn't have a problem he trusted me to have the truck back this morning for another reservation as I did im very appreciative this is not the first time for me to rent from you all and want be the last Thank kindly!!🤗❤

CAROLYN B. 
Évaluation :
4

Great location

WILLIE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnathan B. 
Évaluation :
3

i did my reservation on line, it was very hard trying to return the truck, i tried to upload the picture with the adometer and fuel and it would not take it was frustraing. i finally just gave up after 1 and 1/2 hour. hated this experience , with this location, have done other locations with No problem at all

MARIA I. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chyvonne B. 
Évaluation :
5

Answering the phone more quickly

OTIS P. 
Évaluation :
5

Brandon is TOP NOTCH!! I love doing business with him. He gives UHAUL a good name!

SHERRIE J. 
Évaluation :
5

very nice young man i brought the truck back 1 day earlier than was suppose to be and everything was very Professial

GERARD G. 
Évaluation :
3

Na

KAREN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIERA W. 
Évaluation :
5

It was a great experience!! I highly recommend Uhaul for your moving needs!!!

Brenda R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN E. 
Évaluation :
3

Was not provided gate access code for after hours drop off

ERIN M. 
Évaluation :
5

We started at Brentwood, got transferred to Nolensville Road (where the service was terrible and our truck wasn't there , and we were lied to.. finally ended up with Mr. Norton at Smith Springs and he took care of us. He was the best thing about the entire process.

Steven J. 
Évaluation :
5

Awesome Customer service ! Would highly recommend this location! I will definitely be at this location again!

VERNON M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REGINA M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DEMETRIA E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PERNELL P. 
Évaluation :
4

Just know, you have to return equipment during their 'open' hours, no pin to enter gate available for 24/7 returns. Otherwise, nice facility and helpful staff.

DAVID O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melinda R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDSEY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD JARVIS J. 
Évaluation :
3

Rep was excellent however truck condition was very bad.

VANCE M. 
Évaluation :
1

The gate was locked and no code was provided. I sat outside for an hour and a half on the phone with incompetent customer support staff before someone finally gave me a code.

TRAVIS S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David G. 
Évaluation :
5

Staff did a great job assisting me. Thank you.

DAVID B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN W. 
Évaluation :
5

Manager was very helpful

DERICK M. 
Évaluation :
1

I dropped the truck off after hours and it was not possible to get the truck into their location as the app instructed as the gate was shut and locked. Another truck was parked in a supermarket lot across the street so I left it there. There was no drop box for the key so I had to climb over the fence an put the keys through the office letterbox.

Daniel K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mobutu D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan D. 
Évaluation :
1

No one tells you a pin is required to drop off nor is there a pin given for drop off during non business hours. Start using a temporary pin for customer's use

DRAMARA C. 
Évaluation :
5

Rien

LINDA D. 
Évaluation :
1

I woke up to a call that our 10' truck that we reserved was not available, so they were going to change it to a 15' truck at the same rate. No problem. But when we arrived, we were very RUDELY told that our reservation time was 10 am and we missed it, even though our reservation was for noon (I had the confirmation stating noon) and that we couldn't get a truck. Then we were told we could only have the truck for 2 hours, even though my reservation was for 4 hours. After showing all of my email confirmations and the voicemail I received about our truck size being changed for the same price, the extremely rude and argumentative man allowed us to get a truck.

BRADLEY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alfred J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jackie H. 
Évaluation :
4

Hard to find parking in such a small entrance

Timothy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERICA S. 
Évaluation :
5

The people at the drop off were helpful but I would complain that my return location was very far from my home and thus caused me to go over my mileage at my charge It took me 30 minutes to get there and passed several return spots along the way

WILLIAM T. 
Évaluation :
1

This was the worst experience i have in my life with this unlogical mental people i treat with There is some of u haul employer need to get fired cause they have unlogical mental treatment First person was lady worked at 1060 SE tater peeler road lebanon tn 37090 on june 2 2021 who refuse to drop off truck due hasnt enogh spot but there were 2 spots empty and she send me another location which far 20 minutes far thats cause havent ride because my ride had to leave me to go work and when i called customer service they hold me for over 30 mintes and send me back to nashville for another location located 30 mintes far of my home and his name is jermey these people need to work another pisitions not for fix problems finally i hope you can look at to these people cause they represnt the company

TAWFIEK T. 
Évaluation :
5

Very helpful and pleasant. A great start to my moving adventure.

MICHAEL T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles C. 
Évaluation :
5

Great and professional service

BRIDGET P. 
Évaluation :
5

Service was GREAT 🇺🇸👍👍🇺🇸

ROBERT D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES C. 
Évaluation :
1

This location had nothing to do with it. U-Haul had me running all over town trying to find the truck I reserved. Not only did the first place not have it, but the second place couldn't accept cards so then I had to drive all over town trying to find an ATM to pull out hundreds in cash. Finally they sent me to ANOTHER location to pick up my two dolly. How hard is it to have everything at the location it's supposed to be at, and on time?

Calvin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANTANYA K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dennis H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLENE T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LETYRON P. 
Évaluation :
5

Employee at Compton's on Smith Springs in Nashville was very professional and courteous.

Calvin Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KHALAF M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELISSAA B. 
Évaluation :
5

Nothing really. Drop off was a breeze, Good clean and well organized area to drop off. I tried to help the person accepting the trailer, but he said he had it all handled. Nice Person.

PETERM J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FATMIR K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK D. 
Évaluation :
3

I'm about 50/50 satisfied. The guy that helped me was super cool, but the van had no spare and it was given to me with a flat tire. Tpms light was on the entire time.

JASON L. 
Évaluation :
5

Brandon is awesome!!!!

Danielle R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GORDON B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lonosha S. 
Évaluation :
1

I will NEVER use UHaul ever again. Agents are rude and unprofessional. I was told several different things by each rep i talked to. There is a lot more discust and issues with this company that i care to waste anymore of my time on.

Lisa M. 
Évaluation :
1

Make sure items are on hand / in stock for rentals when you redirect someone to another location that “has that on hand for you”.

Noah T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROGER J. 
Évaluation :
1

Have the manager take a customer service course. Have an emergency number available make sure ur gate works

Nick L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AKRAM M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TORRANCE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOANNA L. 
Évaluation :
5

Excellent service; equipment was in good working order. No problems.

SHARON R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather D. 
Évaluation :
5

Everything was great. And the gentleman at the location, was very helpful and courteous. Great job!

Paul C. 
Évaluation :
5

The gentleman who helped us was friendly and welcoming. Made us feel at home and especially since we just moved to Tennessee. Would highly recommend this location to anyone and everyone

HEATHER MARIE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN H. 
Évaluation :
1

Make sure people know they need a 3rd party/person to contact before they schedule to pick the truck You have to wait for someone to verify a phone number People are at work and some individuals may not be close to multiple people to call for that.i was stuck dripping off for an extra hour after 9pm.that was miserable and the check in was even wrs.

Tiffany P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia N. 
Évaluation :
5

Brandon was very personable and helpful and I would recommend this location to anyone needing to rent a truck or storage unit.

LIsa W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONTE C. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Derrick M. 
Évaluation :
5

You're doing good job keep it up guys

FREDDY M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeff S. 
Non les évaluations ont été soumises pour cet établissement.

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