Évaluations des clients Computer Essentials
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Computer Essentials
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MARY T. le
I made reservation online and software gave me locations to choose from for pickup and drop off but then would change them in the confirmation. I called U-Haul and was informed not to worry a scheduler would call 3 days before pickup and correct it, it was just a “holding place” for the reservation. That did not happen. I called. And they still had me listed at the alternate pick up location 80 miles from my house. I had to have it changed. And then after I picked up the equipment and I was traveling I received a notice that my drop off location had changed. I called and they told me the one I chose was too full. That I needed to take it someplace else. Why is the customer being asked to move equipment around. Why doesn’t U-Haul move their own equipment around to accommodate. I’ve had the reservation for over a month. She kept telling me the new location was only a mile away. A mile away in Washington DC is a 20 minute drive due to all the traffic and sitting through multiple lights. The location that I picked up the trailer was overgrown with weeds and trash and filthy dirty. And you have to stand outside while the gentleman uses his laptop sitting in his car. He’s a very nice man but not a good representation for U-Haul. Overall the trailer day what it needed to do. But everything about you all software and reservation system is ridiculous. It should be such an easy process but your IT department has a lot of work to do on your reservation webpage. There should be no “holding place” for the reservation in a weird city. Once my reservation is confirmed it shouldn’t change midway. Your schedulers are not doing a very good job!!
larry C. le
Great service and one of the frendliest person you'll ever meet. Very pleased.
Charles S. le
I wholeheartedly recommend Ted Wallace to assist with your moving needs. He was knowledgeable, competent, and responsive. Working with Ted, was the smoothest living experience I’ve had!
ernest F. le
5 Stars! Thanks Ted
KELTY L. le
The manager was very accommodating since our reservation was so messed up through the website.
Chris B. le
Pick up and drop off went extremely well. I was very pleased with the attendant at the location. He was very nice and helpful.Great experience!
Barbara A. le
This place was super easy to deal with a very convenient and the owner extremely nice.
Michael V. le
There were not enough U-Haul shipping cloths stored at this location. I made my reservation for a dozen nearly a week in advance. The owner was very helpful and tried to get more from within another truck, but he was only able to find 10. He gave me two non-U-Haul blankets instead. It took extra time to do all this.
john K. le
Parking lot was packed with other vehicles (many of which seemed permanently parked/inoperable) and it made parking a truck difficult
Hope K. le
Mr. Ted was very nice and helpful. The transaction was smooth and everything went as planned. Do the pre-check in and you will be in and out in no time. Thanks for the great service!
Edgar S. le
Best uhaul!
Monique B. le
Need a more maintain truck,,. Truck was Bet up.. but over all it got the job done
Gary W. le
Very friendly service, no problems, very satisfied
Carolyn B. le
The uhaul location was the best uhaul experience I've ever done. They made it easy and pleasant.