Évaluations des clients Computer Essentials

Great Customer Service

Excellent service - no improvement needed

Ted was awesome to work with, as usual. I told him both straps on the ramp were broken and the headlights on high beam need adjusting. Otherwise, no complaints.

Owners operator not at location during pick-up or return. Hours of operation sporadic. Last minute change to pick up at 11 AM when scheduled for 9 am, as if customer schedule more flexible than owner/operator. Would not rent from this location again.

Not happy about additional charges by U-Haul on 10/21/2020. No word from you just 2 charges of $1.85 and $2.40. Not a good way to do business.

Ted was the best!

Owner works out of his car and wants to do everything online. I did not go into the "office" as it was locked. However, overall, the equipment was there, I picked it up at the appointed time, and it worked properly. No complaints, really.

The place looked abandoned. Did not meet anyone, everything was done by internet. Hooked up trailer and inspected it myself.

Truck cab had ants from previous customer leaving food in cab

Nothing Mr. Ted was FANTASTIC!!!!!

Excellent service. thanks Ted

Ted was more than helpful. Thanks Ted!

Ted was very helpful.

There was nobody there when I arrived at 1 pm to return the trailer. I reached the owner by phone who was at a doctors appointment. I found a cinder block to rest the trailer hitch on and removed it myself.

Great communication skills. Pleasure to do business with. Back lot could use some additional fresh gravel to remedy some mud puddles in the driveway

Nothing. Mr. Todd made my experience flawless. He communicated with me in advance, gave me options that worked with my schedule, and even gave me an unexpected refund for returning the trailer earlier than expected. I highly recommend utilizing Mr. Todd for all your u-haul rentals.

Nothing can be done to improve. The owner was kind friendly and very eager to help 1 person even though they do alot of business. I can't say enough good things about this business

The process to check the U-haul out was soooo easy. U-haul was ready, clean and full of gas. Ted was very friendly and extremely helpful.

Ted was extremely helpful with getting the right size truck and explaining the process(first time using UHaul). He walked me through ordering and returning and was available anytime I had questions. I highly recommend Ted Wallace at computer Essentials for any future or last minute moving needs.

Mr. Wallace was amazing. My experience was awesome. Again thank you.

Have used this location a couple times before. Ted always gives great service!

The owner is very nice and accommodating

Quick rental with all shutdowns due to virus

Ted is the best! Thanks Ted

Ted Is A Wonderful Man & Very Helpful

Ted was great to work with. Went out of his way with all the restrictions to be sure I was taken care of.

The person at the location was were nice and friendly! I would definitely do business with him again!

I was worried about the virus but Ted made it go away! 5 Stars

Ted met me after hours! Thanks Ted

Not a very business like atmosphere.

I was promised a small truck. When I arrived to pick it up, there were two trucks like I was told had been reserved for me. I was informed that those two had been reserved by someone else and not available for me to rent. My only option was a very large truck. Since I had made arrangements to hire two men to help with my move, I had to take more truck for more money. The truck was hard to maneuver down my curvy driveway and ended up putting big ruts in my lawn. I was given a 9 am pickup time, but I had to wait 45 minutes while another customer was assisted with hooking up a trailer. To say my experience was “poor “ is an understatement, but asked.

Came to drop off and no one there to report to. Called customer service and they told me it was up to me to find another drop off! Rainbow food store in Madison GA were the ones that was my destination. Didn't show up! Called the Chevron station in Madison GA. And wouldn't check me out! Called Essential Computers in Madison GA and he was very helpful and go

This is our 3rd experience with this location and we are always pleased with the equipment and the customer service is outstanding.

Ted was wonderful to work with and very neighborly

Mr. Ted Wallace was great to deal with and was very helpful and understanding during a very stressful time.

I pride improvement based more on service. The service at this location was so exceptional , the only way to improve is to duplicate it. The equipment was clean, rep explained how to use equipment and helped me beyond expectation to ensure proper connection with equipment to my SUV. Rep was genuinely personable and welcoming. Offered assistance in any way and at anytime. Really made my day!

Ted was very helpful

The person who runs the business is knowledgeable and timely. Very helpful. Best uhaul dealer I've dealt with!

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Good

Ted was great to work with. Excellent experience!

Ted was very rude on the phone after accursed me about being dishonest (Ted sent text messaged for drop off instructions prior to me arriving 3 days in advanced and claimed he called but no voice mail) did not receive a text until after dropping off rental claiming I did not follow his instruction and charging me $35 for moving a dolly and than very rude on the phone when I tried to find out what was going on, not a good representative for U-Haul..

Not to overcharge math is actually pretty easy

Ted was very helpful!! 5 stars

The guy helping us was great ! Super super nice and helpful !!

Great service and one of the frendliest person you'll ever meet. Very pleased.

I wholeheartedly recommend Ted Wallace to assist with your moving needs. He was knowledgeable, competent, and responsive. Working with Ted, was the smoothest living experience I've had!

5 Stars! Thanks Ted

The manager was very accommodating since our reservation was so messed up through the website.