Customer Reviews for Computor Zone
(U-Haul Neighborhood Dealer)

369 évaluations

4978 Adobe Rd   Twentynine Palms, CA 92277

(760) 361-7141

Heures

  • Monday–Thursday
    8h am à 12h pm / 1h pm à 5h pm
  • Vendredi
    9h am à 12h pm / 1h pm à 6h pm
  • Saturday–Sunday
    8h am à 12h pm / 1h pm à 4h pm
Heures d'ouverture spéciales
  • 12/24/2022 - 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(760) 361-7141

4978 Adobe Rd
Twentynine Palms, CA 92277

Services dans cet établissement :

Heures

  • Monday–Thursday
    8h am à 12h pm / 1h pm à 5h pm
  • Vendredi
    9h am à 12h pm / 1h pm à 6h pm
  • Saturday–Sunday
    8h am à 12h pm / 1h pm à 4h pm
Heures d'ouverture spéciales
  • 12/24/2022 - 12/25/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

The equipment is good as always. But I which they had chairs for me to sit on while I am waiting.

Rosa Q H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael N. 
Évaluation :
5

Fast service and amazing customer services best I haul place I've been to

VIctor H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra B. 
Évaluation :
4

Excellent service à la clientèle. A paved lot would make this place a lot better. I love that the equipment was ready to go and I had many available choices. The only real complaint I have is the loose handling on the truck and the misaligned steering wheel, but other than that, everything was great.

Adam O. 
Évaluation :
5

A ramp on the 10' truck would have been helpful.

Denise B. 
Évaluation :
1

Paint was on the floor of the U-Haul. Returned it the next day and I was charged for paint it was already on the floor. I had the U-Haul for less than eight hours. The paint was old and dry and no smell. that paint did not come from my move! Still waiting on Uhaul to reimburse me the cleanup fee that wasn't my mess!

Nikki J. 
Évaluation :
2

Worker was inattentive to my needs and concerns. Appeared that I was wasting his time. Pulled him away from a video game or TV show. Wouldn't listen and was argumentative. I will not use or recommend this location in the future.

Jana M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashleigh C. 
Évaluation :
1

My reservation was moved (very last minute) to a pick-up at the Yucca Valley location, which I was not able to get to because I don't drive. I was told I had to find my way to another city or downgrade to a smaller truck. The customer service agent at the Yucca Valley office was shockingly rude with so much unhinged attitude, and tried to gaslight me multiple times. I've honestly never experienced such horrible customer service. I have moved a lot in my life, and never had such issues in the past. I will be sure to avoid Uhaul if there is another truck company in the area the next time I need to move.

Natalie P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Randy R. 
Évaluation :
5

Always the best! Seriously...I can always get a truck amd can always expect great service,

Elizabeth M. 
Évaluation :
5

Answered my questions

BEV C. 
Évaluation :
5

Amazing help thank you

VIctor H. 
Évaluation :
5

Good service @@

Stephen C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffery T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shane H. 
Évaluation :
5

BEST EXPERIENCE EVER!!!!!!!!!!!!

ivette P. 
Évaluation :
5

Great experience 👍

Stephen C. 
Évaluation :
5

Like the new pick up truck at this location, I am spoiled by the van.

Rosa H. 
Évaluation :
1

I ordered online and selected the cheapest insurance coverage, when I went into the 29 Palms location to pick up, the guy changed the coverage to the most expensive... $47 vs $15... that's a big deal when you are on a strict budget...!!! Yes, I should have reviewed the contract better before I signed, but up til now Uhaul has always been honest and reliable!!

Fani K. 
Évaluation :
5

What I like about this particular rental was the van was perfectly maintained. Tires optimal, van clean, easy to read placards. Easy checkout.

Steven F. 
Évaluation :
5

I always rent my trucks from Computor Zone

Darin C. 
Évaluation :
5

Quick, efficient and friendly and not a corporate fake friendly; but a general person to person kindness. If you never used any of u-haul equipment such as hooking up a trailer just ask them to assist you and they will be happy to.

Allen B. 
Évaluation :
5

Personally I would like A chair to sit on while I am waiting. Otherwise great customer service & equipment. 邏

Rosa H. 
Évaluation :
2

Reserved after hours pick up. Never got it ready, lost a job. Never answer their phones. All around head ache. Reserve online for better prices, location charges own mileage price in store. $1,3 a mile on weekends.

Gabriel T. 
Évaluation :
5

Truck was clean and a very new model even had Bluetooth for my phone. david made everything go quick and I was in and out very easily

james W. 
Évaluation :
5

Dave, as always, is excellent. Makes renting and returning trucks a breeze. And I always leave with a smile. I use the Computer Zone exclusively, because i can always count on Great service.

Elizabeth M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James P. 
Évaluation :
5

Nothing really ,I am completely satisfied with the service and Vehicle 🚗 itself!!❤️🌹🤗

cecilia B. 
Évaluation :
5

The person that assisted me was super helpful and kind! I would recommed this Uhaul location to anyone!

Alma C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doreen B. 
Évaluation :
5

David was great, he made my day 🖤

Ha S. 
Évaluation :
5

David helped me check the trailer back in he was very helpful. Great experience!

Joseph E. 
Évaluation :
5

The gentleman at the front made the experience quick and easy. Merci.

Sarah L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lindsey W. 
Évaluation :
5

Good job

MARTIN L. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

asha R. 
Évaluation :
2

I had to come 30 miles to pick up that truck and then 30 miles to go back home to pack, the facility did not compensate me for those miles and they use them against me when I turn the truck in one day later I was charged additional funds because of the mileage I am not happy, the truck was not swept out the windshield was filthy it's just a horrible experience with U-Haul I will not use you again I'll go to your competitors that charge more first

Diana P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

asami B. 
Évaluation :
5

David was really helpful and saved me time and made my day hassle free. Merci.

Marco A. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

joe R. 
Évaluation :
1

Don't tell customers to "walk around to the back" when you've got a guard dog chained back there. I was attacked by it, and was both traumatized and livid about the experience. When The dog attacked me, the owner yelled at the dog, "Stop doing your job so well!" Is that the dog's job, to attack customers the counter person sends to it? Inexcusable. The person at the counter was about as unfriendly and unhelpful as you can get. I received no help parking and unhooking my trailer, but instead had to do it myself. Poor excuse for a business.

Steven O. 
Évaluation :
5

Continue the same cool waiting room, good advice, ready to schedule our next need to rent.

RosaQ H. 
Évaluation :
5

Dave is awesome

Christopher C. 
Évaluation :
3

Clean vehicles would be great. Left it better then received, also gas was incorrect

Andrew C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosa H. 
Évaluation :
5

Dave is great. The lounge was great to wait in while he handled other customers.

galo D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex B. 
Évaluation :
5

Amazing customer service..Darren (I believe was his name) started with a D.. and whoever else helped. Couldn't be more pleased with this location, service, early pick-up, drop-off, confirmation, ect. Thank you, Bobbi Cardona and David Miller (son-in-law)

david M. 
Évaluation :
5

Keep your guy who works there he treated.us good and the next day check on us to make sure we were all ok and everything was going well . That made my day. Best severice ever

KATHY B. 
Évaluation :
5

In and out in less than 5 minutes best place to go

VIctor H. 
Évaluation :
5

Darren made it easy renting and David made return just as pleasant. XLNT custimer service andI will highly recommend!

Max D. 
Évaluation :
5

If I find anything wrong or in need of repair, they find asap. I love their wait room, small sitting area with a great tv. I love waiting, gladly. Dave is well informed about this area & the other towns or cities.

RosaQ H. 
Évaluation :
5

Have more trailers available

Susan S. 
Évaluation :
5

Everything was just fine

Steve C. 
Évaluation :
5

David was kind, professional and efficient. Merci

Monalisaleilani A. 
Évaluation :
5

It's nice when a local store gives great service. That's how I feel about Uhaul. I'm a little tired from the work but very pleased with the results.

Steven F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larann H. 
Évaluation :
5

Amazing customer service with a large side of due diligence. Very welcoming waiting room for all ages. Challenge him to a game of chess :)

Teresa R. 
Évaluation :
5

David was helpful and nice.

Corey B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony B. 
Évaluation :
5

N/A.

Andrew S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARRETT W. 
Évaluation :
4

David was very friendly and quick.

Evanisse L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lauren M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD J. 
Évaluation :
5

I love the waiting room, cool, entertainment. If you tell then anything wrong with the vehicle They Will Fix it.

Rosa H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David T. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

asha R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jared M. 
Évaluation :
5

David was an excellent customer service representative.

Jared G. 
Évaluation :
1

Nobody checks if rentals are decent or safe.

Gerardo C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William S. 
Évaluation :
2

What is the point of reserving a trailer that would have been a 6 mile round trip instead you call me the day I'm flying down there to tell me I have to drive 150 miles round trip to get a trailer because you rented the one I reserved!!! That's a shitty thing to do!! You should give me a discount and pay me the $60 in gas that I had to use! The man at the pick up was very nice but that is all I will never use u-haul again and I have always used you all!!

Tina W. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Sivla O. 
Évaluation :
5

Super friendly employee!!! I failed to get a name but the older gentleman was very nice and had a calm somewhat cool demeanor! Great service, very articulate instructions, fast and efficient service! 5 stars!!!

mahogani L. 
Évaluation :
3

Replace the A/C blower and its tubing. There was an odor coming from the A/C which smelled like barf, each time one turned the A/C on, and the air smelled of whatever was causing the odor. Otherwise, the truck ran well, gas mileage was less than 10 MPG with the truck loaded from front to back. I had no problems with the truck other than the aforementioned odor.

Milton M. 
Évaluation :
5

Darren and David are the most wonderful men! Kind, thoughtful and very caring! They both went out of their way to help me. I needed a ride to get to them, Darren came and got me. I needed a ride to get my car after it was fixed and David drove me to the car repair. I give them my HIGHEST PRAISE! It was a pleasure doing business with them! FIVE STARS ⭐️ ⭐️⭐️⭐️⭐️

Catherine D. 
Évaluation :
5

Both of them were very helpful and made it happen for me I highly appreciate it thank you

JAMES L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria M. 
Évaluation :
2

Train the associates on customer service. Stop the blaring tv so the customers can hear the clerk. I will never go back to this location. U-Haul is lucky this location is near a large Marine Base or it would not get any business the way it is managed.

david W. 
Évaluation :
4

DARIN was very professional and I appreciated him having the largest truck available on the property when I arrived. I will be coming back very soon. I will let others know that this particular U-Haul facility is one of U-Haul‘s Best!

LANA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES G. 
Évaluation :
5

David was extremely helpful! It was a night and day difference and I appreciate that.

Jeremy H. 
Évaluation :
3

I wanted to convert my round trip to one way drop off and it was denied. I was willing to pay the difference and the agent again denied giving me a r ridiculous reason. “This trailer belongs to this location”. Unacceptable!

Tommy J. 
Évaluation :
5

I would gladly recommend UHaul rental vehicles. And if they live near my area I would mention Dave as a great helper.

RosaQ H. 
Évaluation :
5

Drop off site. Worked with David and was very impressed with his professionalism and helpfulness!

Tyler P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patricia O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nicola S. 
Évaluation :
3

It was close to base but it was just a parking lot. No one to assist.

Karen B. 
Évaluation :
5

Everything was very good 😊

Steve C. 
Évaluation :
1

Truck was well below standard in terms of cleanliness as well as fuel level remaining in the vehicle. Upon receipt of the truck, it required $120 worth of fuel before the trip could even begin. Service representative was kind and helpful though.

Douglas L. 
Évaluation :
4

I left the truck with nearly a quarter extra in the gas tank which cost roughly $75 extra. I'm hoping to get reimbursed for the extra gas, or a discount.

mike S. 
Évaluation :
5

I was surprised to see the trailer lights were not working when the trailer was backed into my driveway. Only the top right light worked. Nothing to do with the location. Was very unhappy I had to travel 130+ miles to pickup the trailer. Taking 3 hours out of an already busy day was difficult.

Gayle B. 
Évaluation :
5

My experience at this U-Haul was by far the absolute best I've ever had at a U-Haul location. I will be recommending this location to my friends and will be making the trip to this one for future needs.

Richard C. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

Retour
Haut de la page