Évaluations des clients Connect Packing & Shipping

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Connect Packing & Shipping

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Richard H.
Évaluation :

The staff at this location were awesome. Very helpful with removing my van from the vehicle transport when I returned the equipment. Cute stuff in the store as well. This store has all kinds of personalizeable stuff as well as U-Haul. I will be back when I need other stuff they offer!!

Granette W.
Évaluation :

Le client n'a pas laissé de commentaire.

steve H.
Évaluation :

Mark parking, drop off locaeion

Paul C.
Évaluation :

All was good.

Alejandro A.
Évaluation :

Le client n'a pas laissé de commentaire.

DEANA D.
Évaluation :

Le client n'a pas laissé de commentaire.

Thomas W.
Évaluation :

Furniture pads were dirty.

erin V.
Évaluation :

Checking tires and tire pressure before leaving the site

LUTHER P.
Évaluation :

The trucks Auxiliary plugs did not work. Unable to plug in and use auxiliary ports for charging phone.

Sandra H.
Évaluation :

Le client n'a pas laissé de commentaire.

Chad W.
Évaluation :

Le client n'a pas laissé de commentaire.

walter D.
Évaluation :

The best location to rent a Uhaul truck in Wichita Falls.

Teresa C.
Évaluation :

My experience in renting the U-Haul Van was different and more efficient then regular rental procedures I like the fact that you can use your phone to rent one and drop off without the extra paperwork. The next time I need to have a rental truck I will be contacting U-Haul for my moving adventures thank you so much for your help.

SIERRA W.
Évaluation :

Le client n'a pas laissé de commentaire.

robin P.
Évaluation :

Le client n'a pas laissé de commentaire.

Anthony M.
Évaluation :

Le client n'a pas laissé de commentaire.

Jason A.
Évaluation :

Le client n'a pas laissé de commentaire.

Judy C.
Évaluation :

Le client n'a pas laissé de commentaire.

jerome C.
Évaluation :

Le client n'a pas laissé de commentaire.

John S.
Évaluation :

Alex was great!

WILLIAM B.
Évaluation :

Le client n'a pas laissé de commentaire.

David O.
Évaluation :

Le client n'a pas laissé de commentaire.

Rodney H.
Évaluation :

After reservation was made, called store about tow dolly and was told after truck is loaded to come back to pickup tow dolly . The tow dolly can be taken off truck and moved to side while loading truck and after that load up tow dolly on tuck . Simple as that . All in all everything went well. Do wish the headlights when put on high beams would show more light though .

Owen B.
Évaluation :

Keep up the great service. Give the representative a raise, he is worth it.

Peter C.
Évaluation :

Great customer service even with the U-Haul computer system having issues. Very polite and helpful.

Joe G.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert G.
Évaluation :

Truck had not been washed. Nobody from staff wanted to do a walk around. I was not asked if I had any questions about the equipment or it's operation. Nine percent of the insect population of Texas had lost their lives on that windshield. When I asked to have the windshield cleaned or if they had a squeegee I could use, I was told "no" to both questions. Avoid this facility at all costs.

LaJuana G.
Évaluation :

Le client n'a pas laissé de commentaire.

Jim D.
Évaluation :

Le client n'a pas laissé de commentaire.

ARDEN F.
Évaluation :

Le client n'a pas laissé de commentaire.

jody H.
Évaluation :

No. The woman working was polite. But she didn't know what she was doing or how to do it.

Nathan B.
Évaluation :

Please ensure that cat hair or any other hair is removed from the vehicle prior to the next person's use. I am allergic to cats and using this vehicle made my allergies flare up.

Dan M.
Évaluation :

Le client n'a pas laissé de commentaire.

Edwin S.
Évaluation :

Le client n'a pas laissé de commentaire.

TIM T.
Évaluation :

Friendly and outgoing service and also great rates!

Jesus M.
Évaluation :

Le client n'a pas laissé de commentaire.

Connie M.
Évaluation :

Le client n'a pas laissé de commentaire.

kacey L.
Évaluation :

Le client n'a pas laissé de commentaire.

Debbie L.
Évaluation :

Picking up the uhaul was not a hassle at all. Easy and simple. We would definitely recommend to anyone. Thanks.

Dennis T.
Évaluation :

Le client n'a pas laissé de commentaire.

richard E.
Évaluation :

Your guy, his first name is Allen, stayed 2 EXTRA HOURS after close to get me my rental. He went WAY beyond the norm, and needs to be rewarded by your company. I want his boss & the regional management to be notified. Excellent job.

Le T.
Évaluation :

Le client n'a pas laissé de commentaire.

SAVANAH C.
Évaluation :

Everyone at this location did an amazing job!!!! If you are going to rent a truck or trailer these are your people 100% awesome customer service (:

SCOTT J.
Évaluation :

I was very satisfied with the service, the van I rented was perfect especially tbe side sliding door. I had to move myself and that made it much easier for me.thankyou!

Robin S.
Évaluation :

I requested a different pick up location and was not informed until I got to that location that I had to go elsewhere. Then the first location told me the won't place. The second location finally pointed me in the direction of this place. This place was so narrow after I hooked up to the trailer I had to back it all the way out onto the street in oncoming lanes.

edward B.
Évaluation :

Le client n'a pas laissé de commentaire.

Jackie K.
Évaluation :

The employees at this location are very courteous, helpful and professional.

JOe S.
Évaluation :

Le client n'a pas laissé de commentaire.

Walter G.
Évaluation :

Pricing was odd. Wanted van for 24 hrs at 19.99 as advertised but was charged $79 with a cheaper price per mile. Eventually got it all figured out. The girl behind the counter was super nice and professional.

Connie L.
Évaluation :

Savannah was friendly and very helpful! I will definitely come back here if I need another vehicle!

Clint D.
Évaluation :

Le client n'a pas laissé de commentaire.

Tammy W.
Évaluation :

They were very helpful

Marie S.
Évaluation :

There is nothing that could be done to improve service here. In a time of urgent need, these folks provided great concern and compassionate service beyond expectation.

Clare H.
Évaluation :

Le client n'a pas laissé de commentaire.

GENEVEIVE A.
Évaluation :

I rent cars all the time and this was a very long checkout process comparatively.

OWEN B.
Évaluation :

We had a nice experience, the staff at this.location were very friendly.

Christie W.
Évaluation :

Make sure the trailers dont leak.

BRYAN B.
Évaluation :

Le client n'a pas laissé de commentaire.

DAN P.
Évaluation :

Paul and Savannah provided excellent service! Customer service is one thing I look for when doing business with an establishment and at Connect Packing and Shipping, customer service has proven to be one of their main concerns. I have and will continue to recommend them to individuals in need of services they provide.

Carolene C.
Évaluation :

Le client n'a pas laissé de commentaire.

Elizabeth C.
Évaluation :

Paul was very nice and helpful...the location needs to be updated on GPS, it sent us in the opposite direction.

Joseph S.
Évaluation :

Le client n'a pas laissé de commentaire.

Lupe P.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael L.
Évaluation :

Very helpful people.

james P.
Évaluation :

Staff was very helpful and pleasant to work with. I will use them again!

Sandra S.
Évaluation :

Staff were very helpful and patient. When bringing back the trailer they even backed it in for me because of the congestion on the street due to an event in the area.

Robert W.
Évaluation :

Have a conversion plug to go from round to flat plug.

Kenny B.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert G.
Évaluation :

Great service and location . Got my business from now on.

Cody T.
Évaluation :

The gentleman who helped me was very friendly, professional, and courteous. It was a positive experience.

STEPHEN S.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael D.
Évaluation :

Le client n'a pas laissé de commentaire.

Charles M.
Évaluation :

Nothing, excellent customer service.

Rafael A.
Évaluation :

Great customer service the guy that works there even hook up the tralier for me and went the extral mile i will definitely be using the service agian !!

Greg J.
Évaluation :

Le client n'a pas laissé de commentaire.

Logan B.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert G.
Évaluation :

Great , friendly service. Really helpful.nice truck too.

John V.
Évaluation :

I would like to say the gentleman who helped me save my day one of the nicest person i have had the pleasure of meeting thank you so much

Khalid A.
Évaluation :

When I pick up the truck , I was asking for just one day but the reservations count 2 days !! and the lady who work there she told me if you drop off before one day they will give you credit. and I drop it off they told there is no credit for you and they charge me for two days. I WILL NEVER RENT TRUCK FROM UHAUL AGAIN.

Dominic S.
Évaluation :

I would have liked to be able to rent the trailer per day not per mileage. I used it two days and didn't have an option in the price. Uhaul had it rented for five days at the mileage I was driving.

Jon G.
Évaluation :

The tow trailer was filthy. I had to buy gloves because the whole thing was covered in grease.

Jaime G.
Évaluation :

Easy drop off and friendly staff.

Derek F.
Évaluation :

Paul and team were exceptional, from initial contact through delivery of product Customer service, communication, technical knowledge of equipment, and cleanliness/ first impression of business all top notch!! Highly recommend Paul and his team !!!

sedar M.
Évaluation :

Very nice and helpful! If we use your services again will definitely want to deal with these nice people!

THOMAS S.
Évaluation :

Le client n'a pas laissé de commentaire.

DAVE T.
Évaluation :

Great service. Thank You

JAMES R.
Évaluation :

Le client n'a pas laissé de commentaire.

KATHY R.
Évaluation :

No need for improvement at this U-Haul store location !!! Customer service was GREAT, Alan did an outstanding job taking care of our needs for the proper truck to rent and he made the whole process very pleasant. I would definately recommend this location !!!

Danielle W.
Évaluation :

Le client n'a pas laissé de commentaire.

ALBERT C.
Évaluation :

They were nice and would use them and recommend them .

BLAIR ALAYNE C.
Évaluation :

A gas station!!! Took me over a hour to return my truck, man did not know how to use the Uhaul system, attempted to charge me for "over-mileage" and a fuel surcharge when I returned the truck with MORE gas than required. Had to call President Curt Reigelsperger on a Sunday evening to resolve the situation, which I am greatful that he did. I feel this location should not be representing Uhaul. I will be contacting the district office about my entire experience.

MIRANDA H.
Évaluation :

get a new location and people that speak english and know what they are doing.... it shouldn't have taken 45 min to check our truck in. and when we recieved the truck, it was filthy

MELISSA Z.
Évaluation :

Just wish the pick up was closer, but I did get an extra 20 miles on my contract :)

Elizabeth S.
Évaluation :

I would not recommend this location at all! First of all, it is a gas station. Secondly, we had to wait 20 min for the manager who handles the U-Haul side to arrive to rent us the truck. Then there were difficulties finding our reservation. What I thought would be a quick pick up took about 45 min. It also cost $25+ more than what we were quoted. At the very least I would go to a different U-Haul location, if not use a different company all together.

Keith B.
Évaluation :

Honor reservation(s). My trailer wasn't available at the first location as promised. I was then sent to another location for the trailer and furniture dolly, only to have to wait for the manager to show up. I was then asked to stop at a third location to pick up a hand truck when the 2nd location didn't have it. Your team has access to inventory online -- the customer should not have to deal with such inconveniences.

THOMAS B.
Évaluation :

Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

Retour
Haut de la page