Évaluations des clients Conoco Denver

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Conoco Denver

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Jeremy H.
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Truck was filthy and damaged, but the checkout process showed me a clean image. That was disconcerting.

william S.
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Interior was not clean. The bed was nit swept outdoor

Marcos S.
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Le client n'a pas laissé de commentaire.

TANNER C.
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Le client n'a pas laissé de commentaire.

Christopher F.
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Le client n'a pas laissé de commentaire.

Mary M.
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This was the first time using this uhaul location I normally use the one west Alameda. I was very disappointed with this location the customer service was sad, the first truck they gave me was dirty, the second one I had to sweep out the back of the truck, lots of dog hair under the driver seat. Packed the truck then it would not start a passer by helped me because the uhaul road side service is a hassle to reach.

DION S.
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Le client n'a pas laissé de commentaire.

YIBRAN P.
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Le client n'a pas laissé de commentaire.

Frederick W.
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Le client n'a pas laissé de commentaire.

Jalen K.
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Le client n'a pas laissé de commentaire.

Jan Marie L.
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Le client n'a pas laissé de commentaire.

Lacey J.
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Excellent and quick!

Robert C.
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Le client n'a pas laissé de commentaire.

Tara B.
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Uhaul was clean but smelt really bad of cigarette smoke Smoking in uhauls should not be allowed

Adam G.
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Le client n'a pas laissé de commentaire.

MARK C.
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The hood wouldn't open. There was no windshield wiper fluid. I could not fill the wiper fluid. The weather was terrible. It was a terrible experience.

Patrick B.
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I'm sorry but have to give this a 2 star. The pick up experience was pretty good, the vehicle itself was pretty good. But I was charged 25 dollars for a clean up fee when I notified (and showed with a picture) that the cabin was dirty when I picked it up. Did I make it dirtier during my travel? Pretty hard to tell what was from me and what was already there since it came dirty.

Christopher S.
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Le client n'a pas laissé de commentaire.

christopher D L.
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I have rented many Uhaul trucks and vans this year. While there was nothing specifically "wrong" with the experience, it wasn't the best I've had. The photos on the app from the previous customer were very blurry and I was worried that damage they may have caused wasn't well documented. The cabin of the van was tidy, but the rear of the van was somewhat dusty and dirty. The van was also much older than many others, and had a hard transition when shifting.

John V.
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Le client n'a pas laissé de commentaire.

Joseph P.
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Le client n'a pas laissé de commentaire.

Charles S.
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Making the key drop off a touch more noticeable, and/or more proximal to the parking area would be nice, but that's certainly quibbling.

leonard E.
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very friendly everything was great

Scott R.
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Le client n'a pas laissé de commentaire.

Alex O.
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The guy was very helpful and nice 👍

Robert C.
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Le client n'a pas laissé de commentaire.

Matthew R.
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Le client n'a pas laissé de commentaire.

Michael B.
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Le client n'a pas laissé de commentaire.

Xaviar R.
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Fantastic service. Maysam was very helpful.

REBECCA G.
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Le client n'a pas laissé de commentaire.

Emily B.
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Super easy and safe process.thanks!

Julia M.
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Worked out fine. Not much to say.

cyrus S.
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Le client n'a pas laissé de commentaire.

Arthur M.
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Le client n'a pas laissé de commentaire.

Robert C.
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Le client n'a pas laissé de commentaire.

Benjamin B.
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Difficult to find a spot to leave the truck in the parking lot.

Raymond B.
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Le client n'a pas laissé de commentaire.

KIMBERLY P.
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Cheerful, helpful and prompt service.

Randi D.
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It was all good.

Jaime G.
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people here are the worst

Stephanie S.
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Le client n'a pas laissé de commentaire.

SERGIO B.
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Le client n'a pas laissé de commentaire.

Patricia F.
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Better customer service would be nice at this place. I was expected to load my own dollies onto the truck until I asked about it then the employee finally said he would do it. I have bad arthritis and could not have done it. The location was poorly staffed. Since it serves as a gas station also, the employee had to attend to customers coming into the store to purchase items, taking service and attention from me.

Cris V.
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Unfriendy staff

Heather K.
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Le client n'a pas laissé de commentaire.

WILLIAM T.
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Was rented a uhaul with blown tire. In flat ground everything looked up to par and could not tell due to the weight being offset by the dualey (second tire beside). Noticed it when uhaul was on a slant. Paid for insurance and was charged nearly 200 for this old blown out tire that was not my fault. I lived and shared a property line with this uhaul Facility for 3 years, and even helped to build back our fence when it was hit by a uhaul backing in several years back. I refuse to pay for something that was not my fault. I contacted uhaul customer service and spoke with Ruth Carman who was as nice as could be, and helped to process my claim. She extended the uhaul facility managers number to me so that I could contact him. When I reached out to David R (720 251 9429) he was very disrespectful, did not give me the time of day, said he couldn't help me because he was busy and that he would give me a call back. I still have not heard back from David. I go out of my wag to use this facility to help out the small gas station I once lived connected to, and my girlfriend and I have rented from this facility multiple times (even once last month). I'm disappointed in the way I have been treated and have been blown off by the supervisor. The clerk at the counter said that everything would be fine and that I was not at fault, then I woke up several hours later to MUCH more additional money than expected being subtracted from my bank. I'd also like to add that I purchased the insurance plan as suggested by the uhaul attendant. Please make this right.

Jose J.
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Le client n'a pas laissé de commentaire.

Joseph D.
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Excellent vehicle, great service, good price. Thank you

Jacob A.
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Super easy drop off.

Ian M.
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UHaul needs to do a better job quoting estimated price. My quote was half of what I was charged because the quote did not account for tax and mileage fees. The location itself was perfectly fine, can't say I am impressed with UHaul though, considering they moved my van pick up location further away which in turn charged me more on the mileage.

Michael M.
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Uhaul is great until you need to make modifications to your reservation. While waiting on hold the message states you can make all modifications online, but that is not true. I needed to change the drop spot for the truck and location for storage, but was unable to complete either on the app. After a 30 minute wait and 20 minutes of speaking with an agent I was finally able to complete the required changes. The technology is great but that long of a good time will force me to evaluate other options in the future.

megan C.
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The employee who assisted me at the federal blvd location was great, however, he was the only one. Every other employee that helped me was rude, and didn't know what they were doing. My reservation was recorded wrong, and there seemed to be no communication between staff members. I will never move with U-Haul again.

Thomas V.
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Le client n'a pas laissé de commentaire.

Toni W.
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Le client n'a pas laissé de commentaire.

Robert O.
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Nothing, great experience.

Frederick C.
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Was a good experience. Illltr ivb

logan D.
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Le client n'a pas laissé de commentaire.

Eugene M.
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Way over priced

GREYSON G.
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Le client n'a pas laissé de commentaire.

Kaya-Damali M.
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Le client n'a pas laissé de commentaire.

D M.
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Le client n'a pas laissé de commentaire.

CORY T.
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Le client n'a pas laissé de commentaire.

cade garrison S.
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Very Friendly

Rebekah B.
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I will be sending additional information via email regarding what happened with my reservation. Needless to say, it was a very disappointing experience with U-Haul and I will not be using U-Haul again for my moving needs.I will say that the gentleman working the evening I picked up my truck at Conoco in Denver was fantastic. The trust we rented was very dirty on the inside when we were inspecting it and he immediately got supplies to clean it. He was fantastic and was the best part of this whole experience.

Adam B.
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Fast and great customer service! These guys were on the ball, meeting me at the vehicle. The check in/check out each took less than 3 minutes. The equipment was clean, and they made sure to answer any of my questions. Overall, a great experience!

Dominic D.
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Le client n'a pas laissé de commentaire.

Brad S.
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This poor employee had to cover a gas station, a convenience store and U-Haul pickups. Another employee would help tremendously.

carl T.
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Le client n'a pas laissé de commentaire.

Wadi M.
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Using the app to check out the vehicle just shouldn't be so much slower than going in and doing it. Defeats the purpose.

Nico P.
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Le client n'a pas laissé de commentaire.

dale H.
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Le client n'a pas laissé de commentaire.

GARETT K.
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Le client n'a pas laissé de commentaire.

PETER K.
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Everything was as expected with no surprises.

BUSTER R.
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Le client n'a pas laissé de commentaire.

Dale H.
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Le client n'a pas laissé de commentaire.

Sabino Z.
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Sam was awsome. Quick and helpful, Even tho this is a busy gas station.

jason C.
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Le client n'a pas laissé de commentaire.

jason C.
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It went smoothly

Rick A.
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It seems in this era of Covid that the inside of the truck should have been cleaned. There was trash including a used face mask ... a USED FACE MASK!! We had to ask to have the trash removed. Separately, the employee inside the gas station was abrupt. He should spend a couple of hours in charm school. The person who disposed of the used face mask was far more friendly and helpful.

Robert K.
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The back of the trailer was open and dirty, as if somebody slept in there. The gas gap was open, and 3/4 of the tank was gone, possibly siphoned.

elizabeth M.
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The truck was not cleaned before we picked it up. The attendant had to do a quick clean up of the cab of the vehicle, while we waited for him to finish it. The cab also reeked of cigarettes, which was not a pleasant experience to drive for 22 hours with that stench.

Andrea B.
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Attached to a gas station/convient mart. Not the cleanest. 6x12 Trailer rented was dirty - inside and out. Had to wash it out before loading. Trailer running lights not working and not checked. Only brakes and turn signals check. We were not set up for successful towing. Will avoid using this location for future rentals.

Phillip R.
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Went in to drop it off and handed the guy my paperwork and he said “okay”. Okay, what?

PATRICK S.
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Le client n'a pas laissé de commentaire.

adam B.
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I was told they had no regular dollies available and I would have to pay for an appliance dolly. When I got there they had three regular dollies available

Meghan D.
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Le client n'a pas laissé de commentaire.

Marcia L.
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Nice guys, took the time to answer questions and allay any worry's I had, I would certainly pick-up again in this location.

Brandon A.
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First, having to pick up from 2 locations is VERY INCONVENIENT. I explained to the cashier at this location (Federal BLVD) that I had already paid online because he was trying to charge me again. He charged my card that was on file anyways because I got the notification on my phone. Terrible experience with this dealer! I had to pick up the Car Dolly from a different location on Alameda Rd (Denver) and the experience was completely opposite. Russell the general manager was amazing!! He was the only in the store, it was very crowded and busy, but he was so upbeat and positive you would've never known he was by himself. He confirmed that we were overcharged and got me a refund for the excess charge (from the dealer). He also helped us load the car on the dolly to make sure we were safe, even while he had a line of customers waiting inside. Very friendly and helpful, please make sure Russell gets the praise he deserves for an excellent customer experience.

Kenneth T.
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Le client n'a pas laissé de commentaire.

Oscar R.
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Le client n'a pas laissé de commentaire.

LESLEY S.
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Le client n'a pas laissé de commentaire.

Vance K.
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Le client n'a pas laissé de commentaire.

Mark B.
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Le client n'a pas laissé de commentaire.

ANTHONY ERASTO-S A.
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Staff was friendly. Very helpful when connecting trailer. Equipment was straight and undamaged. However, dirty with mud from previous use.

Zachary G.
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Easy to use. No complications.

Sarah F.
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Le client n'a pas laissé de commentaire.

Andrew E.
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They were very understanding of the difficulties which I reported.

CAREN H.
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Im not sure anyone can do anything about this but this location is a gas station and it was a very tight parking lot to maneuver in. Other than that, the staff was very friendly and we were able to get out trailer quickly.

DUSTIN M.
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Le client n'a pas laissé de commentaire.

BENJAMIN B.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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