Évaluations des clients Consumers Tire & Alignment

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Consumers Tire & Alignment

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

kevin S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ambioris F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Layla B. le

Évaluation :

Andrew the rep for this facility is great. But there needs to be more accurate billing system. Your internal system sucks.

raymond S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kathy G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Stephen B. le

Évaluation :

Le client n'a pas laissé de commentaire.

layla B. le

Évaluation :

Make sure mileage is correct and not bill the wrong person twice. Thanks

dan B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Fausto D. le

Évaluation :

Le client n'a pas laissé de commentaire.

mark D. le

Évaluation :

Owner was very nice

CARMEN A. le

Évaluation :

Le client n'a pas laissé de commentaire.

antone H. le

Évaluation :

Michael the dispatcher was super professional and efficient.

Travis P. le

Évaluation :

They forgot to close out my contract. I had to call, which is completely worthless, because the UHaul staff does nothing to assist.

Kenneth O. le

Évaluation :

Nothing

Vivian C. le

Évaluation :

The return location was very convenient for me however there was no where to park the truck when returning. The parking lot it very small and so we had to park it on the street a block away.

Chloe S. le

Évaluation :

Expand Brooklyn drop off locations

Zoltan H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Meredith S. le

Évaluation :

more pick up trucks, please

PETER L. le

Évaluation :

You on line system is cumbersome and difficult to use. I won't do it again Going to the counter was much much easier.

Samuel E. le

Évaluation :

I reserved a van in June and called to confirm the day before. When we went to pick up the van, it was not there. After a long wait, we were offered a box truck at the same rate as the van. While I appreciate this, we did not get what we wanted to have. Also, I rented this van for a non-profit organization and when I told the gentleman that I had a tax expemt form, he told me he could not help me with this - not an acceptable answer in my opinion.

Arthur B. le

Évaluation :

The mirrors need to be tightened.

james K. le

Évaluation :

was suppose to be 26 ft truck in Southampton ny @ 3:00 which never arrived. I had to pick up in East Hampton. I had to pay 2 workers to load truck 3 hrs for nothing. I ended up with a 20 ft truck,so I had to pay to throw away items that I couldn't put on the 20 ft truck. It cost me a extra $1500 total. This was the worse experience. Would never use U-Haul again

Stephen Z. le

Évaluation :

Way too crowded on the return...needed to find a spot to drop truck around back of the facility accessed from another street. They were closed but there were other drop off trucks sticking out into street from property.

daniel B. le

Évaluation :

Le client n'a pas laissé de commentaire.

stephen P. le

Évaluation :

friendly and fast service. great experience.

Kurt G. le

Évaluation :

The computer system at this location never seems to be working. It took 45 minutes for me to get the van that I completely reserved online.

stephen G. le

Évaluation :

Friendly and efficient

lisa F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Thomas B. le

Évaluation :

Have rented a Uhaul from Consumer Tire in East Hampton, NY several times in the past. I have always been more than satisfied with their service and professionalism. Will continue to do business with them in the future.

David P. le

Évaluation :

check in process cumbersome

Tracey D. le

Évaluation :

Your telephone communication is rubbish. I called the main 1800 number to return the vehicle I rang 3 times very time the connection was put through it dropped the call. You have to realize that not all locations arent going to work all the time. For instance this time. You need to have a better response to a physical begin. Sad because my last uhaul was fab experience. Consumer tire has nothing to do with crap review. It the main part of this company.

raymond S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mark H. le

Évaluation :

Your computer system is a mess! You charged me for two extra days when my printed contract allows for 4 days and states clearly the return date and time. You changed the drop off location on me and in the pocess changed the allowable days without telling me. I spent over an hour on the phone waiting and talking to 2 different people who couldn't get the $43 extra charge reversed. You probably paid them more to not satisfy me than the $43! I cannot trust nor will I recommend your computer system nor your phone system. Get your customer service act together! This is not specific to the drop off location.

barry M. le

Évaluation :

You could read the other Review I submitted and make necessary changes. Using the UHaul App was awful. It wasted 2 hrs of our time. You made us sit for 90 minutes, waiting to get a code to the key lockbox. Most businesses would offer a refund after such a bad experience. But not UHaul. Do you really care? Or have you gotten too big and indifferent?