Le client n'a pas laissé de commentaire.
NORMAN K
Customer Reviews for Conway Storage Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Tip Top Business and service.
Timothy WFast convenient nice unit rental with decent prices. Very friendly and knowledgeable service.
Laura K | RéservationFast and easy reservation process.
Sally BWe needed to move our reservation up by one day and the staff accommodated our change. The move was easily made.
KENNETH WYour gentlemen working at this location were so kind and very helpful. We surely appreciate their service!
Michael CDonnie Hall who manages the local operation does a great job of dealing with customers.
Cynthia SThis location and customer service. Was Great
Richard CVery nice and honest. Top notch. Thank you!
Trevor MExcellent service à la clientèle. Very friendly, the truck was clean and easy to drive.
ELIZABETH Acourteous and helpful staff: thanks
Jeffrey LEverything was excellent. The staff was friendly, efficient and very helpful. Very positive experience.
Neil BSo easy! Thank you very much.
Lorna TGreat service, great employee, would highly recommend.
Richard DThey are great people!
Marsha HI was on the phone for over 30 minutes trying to figure out check in because the uhaul app was failing to recognize that I was at the right location. I don't think I would have ever been able to finish check in except an employee happened to be walking past the closed office and helped me check in.
Gabriel BWe did not interact with anyone here. We just dropped off the truck.
Ellen SAwesome!
Jane WCustomer service was fabulous! Courteous, friendly, professional and knowledgeable personnel!
Anthony CDropped off after-hours
JOSEPH CGreat customer service, I've rented from these guys multiple times and they always go above and beyond.
Anthony CThe pick up and drop off process is unnecessarily time consuming and difficult. Last fall I rented a truck and it took an hour plus 2 phone calls because the app wouldn't work. Just now it took a half hour and a phone call because the app didn't work. Why have an app if you can't use it because it doesn't let you check in and out without calling?
Arthur MGreat honest customer service. Donnie was great to work with.
Charlie HWas dirty and water was coming in the back door personal items got wet. Replace the lazy kid behind the counter. Parker
Anthony SExemplary service. Very courteous. Would certainly rent from this business again.
Donald HImprove app experience. Worst experience ever. Very stressful. Would not recommend at all. Not happy.
Josephine GLocation & vehicle were great. What was not great was that I didn't get a phone call the evening before pickup, as the email indicated that I would & my app didn't update. So when I went to pick up my truck, there was no option in the app for "pick up my truck". It just showed the reservation. After 40 minutes of messing around between the U-Haul website, app & googling various help sites, I finally found a work around & got the code to get my key. This part of the experience was crap. Of course it was on a Saturday, so no help to be had from a live person.
Lisa VThe gentleman who helped us was so pleasant and efficient! Everything went so well. I have no suggestions for improvements from this experience!
Cynthia PFriendly staff! Great people!
ROBERT SGreat customers service! It only took me a few minutes to get the truck.
Rhapsedy KHard to improve such great service. Always professional, friendly and helpful.
Nancy HI need to review my bill, as my rates were changed due to truck availability, I do believe I was overcharged. Other than that, ther service was and always has been impeccable!
Nichole MExcellent customer service and truck was great. Clean and well maintained, ihave rented others that were not so this was super refreshing!
Kathy VNothing really. The fella was nice and friendly. Swept the truck and let use take a dolly just in case. Great experience.
James PThe manager of this location was phenomenal! Professional, polite and always goes above and beyond for us. We have rented 4 trucks in the last year and always enjoy doing business here!!
JOSEPH EDonny was professional, offered advice, provided a couple of blankets and bungees - even offered me a coffee as I was waiting for ride. Place was clean as a whistle.
richard rGreat service. Equipment was ready to go and in good working order! Very friendly staff!
Richard DBut with a warning about renting over a weekend as the site is closed and when I went to pick up the truck the hand truck and furniture blankets were not inside the truck and no one around to help me.
Margaret ISame as above
JOSEPH LEasy, fast, what we needed. Only issue was inability to talk to a local person.
David JStay as you are…professional, friendly and service oriented. We have always been treated very kindly.
Nancy HFirst time used , very satisfied!!
Cynthia MThe only that was discouraging was the internet connection. It took over 30 minutes to use the app to get the passcode to access the key. Also, when I ordered the truck, I added a 2 wheel dolly cart and that was not in the truck. It was on my original order.
Steve BGet a Wifi Hotspot for the 24/7 customers. The cell service is bad, don't know if it is the metal buildings or power lines-took almost 45 mins to check out. Tried 3 different phones and carriers.
Patrick LGreat customer service! Very knowledgeable of the area & professional staff.
Delia MTerrific owners. Couldnt be more helpful!
SHERRY V | Expérience généraleThe staff there is the best, very helpful and kind.
Jeffrey O | Expérience généraleExcellent staff that went up and beyond to help me with my storage unit!
KYLE W | Expérience généraleService was excellent and unit was clean, dry and easy to access.
Patrick M | RéservationThe owners are very nice and great to work with.
charlie s | RéservationThank you for the great service!
Ryan B | RéservationNicest and best managed storage facility I have ever used. 5 stars.
MICHAEL S | Expérience généraleAucun
edward c | Expérience généraleI cannot say enough good things about this facility. They are most helpful and best of all great customer service. No matter how busy I was treated with respect and a smile. I would highly recommend.
KAREN G | Expérience généraleI have rented uhaul trucks and a unit from this location. It is simple, easy to find and the woman that works there is very kind (:
MELISSA K | Expérience généralePratique
DEB B | Expérience généraleWilling to go the extra mile to accommodate. Extremely friendly and would recommend.
Privacy R | Premières impressionsFast courteous service! Convenient and clean new storage building!
Privacy R | Premières impressionsDidn`t need it. They were prompt and excellent to speak with prior to that decision. Will use it if needed in the future.
Privacy R | Premières impressionsService was excellent. Space was clean.
Privacy R | Premières impressionsThe management was very accommodating to my move-in schedule. The facility was well maintained and my unit was clean and ready for me to move my storage items into it.
Privacy R | Premières impressions