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Kevin Hill
Customer Reviews for Cooks Performance Diesel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great place friendly people. Clean .
Trisha McCannVery friendly people. Highly recommend. Thanks for the fast and friendly pick up and drop off.
Trisha McCannThe trailer pulled like a charm. I will rent from this business again.
greg littleVery friendly and helpful service
Robert SwickardMake sure there isn't any computer errors that take over a half hour to figure out. Also, we ordered a dolly and there wasn't one inside the back. Now I have to call and probably spent another half hour to hour on the phone with them, again.
Steven WalshHe added protection charges without asking me, was very unfriendly. Was charged for 2 days even though I only had the trailer for a few hours.
Tyler RemingtonThe lock was pretty difficult to figure out how to open but other than that it was an easy pick up!!!
Laurie HartmanApparently we were supposed to return the equipment to s as mother location. I don't know why were told this one. Caused a little confusion
Richard MartinEasy pick up and drop off. No wait. Courteous, professional.
Kimberlee BrittonI believe everything was great the staff and equipment impressed me.
COREYLAMONT BROXTONSent me out with no explanations in a truck That had a plug in the gas tank that leaked.
Veronika ClarkActually follow through on paid reservations.
Chloe VickreyEveryone was so very nice and I felt very welcomed. I highly recommend this company
DENA KAY HERALDThe truck should have been clean. There was mud caked on the box and mud flaps and undercarriage. The truck pulled to the left and extremely noisy.
Mark FrostMay not be the locations fault but I ordered items they didn’t have so my reservation was not useful
Brian TunglI rented this trailer (5' x 8') from Cooks Performance Diesel in Clio Michigan. The U-Haul Rep (Katie) was extremely pleasant and knowledgeable. This location is easy to get to from anywhere in Genesee County. I will rent from here again when the need arises. Thank you,
MIKE TREIGERGreat people to work with during this time... awesome folks!!!!
DOUGLAS SIMONthey were very easy to work with would recommend this place to anyone
TIM JANSENKatie was amazing to work with highly recommend this place to anyone who needs to use a rental truck
TIM JANSENCooks is a very friendly place. Always helps out that they open early. Good location for dropping off or picking up.
Marc KobylczakGood people - honest and helpful!
john lawtonGreat service and easy to rent!
Todd SchultzI picked up the 15ft truck and auto transport. I had great service from the point of pick up. Only problem I had was the uhaul truck didnt have the correct amount of fuel it showed. Talked to the manager she said we would take care of it.
Marc KobylczakThe staff was great.
Annette ChristiansenYou charged me 2 times and it was 6 days before that money was back in my account!! That $820,5 was supposed to pay for my hotel. And I think since you messed up, you could of taken off the $200 that you charged for extra mileage. I didn't even get an apology from you.
Kellie SimsI had to go to another location to get a truck. The store on Thompson Road in Fenton Mi did not open. How to start out a bad day. Then the after hours app was not working and had to call UHAUL again and was on hold for 20 minutes. So now all 3 stores in Fenton are closed. Be careful when renting UHAUL they might not be there. I was told someone would be contacting me but 3 days later no one has. What a freaking nightmare. Now I had to pay for more milage and fuel costs also for their mistakes.
LANNY WHITE