I would have preferred a dedicated uhaul operation with a large parking area
Marc M.
Customer Reviews for Cooper Deli & Groceries
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nothing, was great. The use your phone feature to pick up the truck was brilliant and easy to use.
Jesse V.I was charged for three gallons of gas when I returned the truck with more gas than what was in it. The tank was almost half full when I left it. I have a picture.
Jennifer B.Received fantastic customer service.
Garrett F.The after hours key dropbox was not locked and was wide open.
Jeff L.Great service. Would definitely use them again
Dawn Y.All was great. Great customer service…very friendly and helpful.
GINA M.I used the app to check the truck out. That worked fine, but I was not able to check it back in using the app. The manager was there at check in time, so he resolved the return.
Randy J.There were no blankets available (hence my furniture got stained â˜¹ï¸ ) and we were given a truck with no catalytic converter so it was VERY LOUD!!! BUT there was a blizzard...all things considered and the workers at the rental site were very good
MICHAEL F.Nothing to improve. Best and easiest experience with renting a truck.
REX E.None, Ramsey was very knowledgible & helpful. Very smooth transaction.
JAMES B.The customer service was awesome! We had an issue with the trailer that could not be foreseen and the owner came out to help me in anyway possible. Together we made it work and I was able to complete my objective! Very happy with my experience!
bart B.Somone change our location sent wrong email to someone else 2 hours later we got a truck name Michelle poor service
AUGUSTUS A.My experience renting a U-Haul 10' truck from this location was THE BEST!!! From my initial phone inquiry to returning the truck - the person who helped me provided excellent customer service through every step of the process. I will definitely be renting from this location again - and I am telling my friends about it!
JILL S.No idea
Marsha J.I haven't gotten my refund back for the over payment
SHEELA C.Pick up was so easy and the staff at Cooper Deli are always very very nice and pleasant to deal with.
Renee B.Check in was very quick.
CHRISTOPHER R.Coopers Deli and the U-haul service manager took extraordinary efforts to help resolve an equipment issue with the auto transport. Their service was awesome! Please thank them again for me.
Craig V.Very easy pickup and great help. Thank you
MARIKATE W.Charged us for an extra day, which we had paid for 8 days in the beginning. Wasn't going to argue the point.
Cindy J.Clean the vehicle and put it where you indicate on the app.
Michael Greszler M.Clean the uhaul and fix the broken mirrors Knobs and the guy would not check it in until he was ready
Shannon B.Passenger side floor covered with mud, inside door compartments had trash and a kid's toy. Driver's side door did not seal and at any speed over 35mph loud wind noise, braking over 50 mph had a shake in the front end. For 68 000 miles you would expect a truck to be in better condition. I love the deli, but will get a uhaul from a different location.
David R."$20" is HORRIBLY false advertising.
Francis W.Ramsey went out of his way to help me with a glitch in renting the truck with my phone. He was very patient and always pleasant.
Kimberly K.No one in the place was wearing a masks..... one of the employees or customers besides myself and and son and I entered the locations several times to find this going on and no one enforcing it either.
MAURICE Y.Staff was very helpful and courteous. Complete the reservation online and the process at the location was very fast. I would recommend this location for anyone who needs to rent a truck to move items.
Michael E.In and out and about 5 minutes is a really good experience
csongor H.Thanks
lyubomyr V.Will never use the self pick up again took over 20 minutes. 15 minutes stand in the parking lot wait for the "approval".
SCOTT T.This is a popular local spot thats really convenient for people moving in and out of the community. Honest, hard working people serving good food and laughs.
OZRO W.the truck was not cleaned out and dirty, cigarette package in truck, sun glasses, cab had mud on floor and back was not sweeped or cleaned.
Thomas M.This place at first glance looked abandoned. The parking lot was full of potholes and the property was not maintained. I was very unhappy that this is where I had to return the rental.
Loren B.The address for this location when entered into a GPS system is incorrect so finding the location was difficult
Sarirose H.The lady who helped us fulfill our rental was amazing. She answered all the questions and was very professional. Definitely will rent here again.
ROBERT E.This location was fine, but from what I heard uhaul central was having problems with payment processing. I heard several uhaul locations in the area were down. UHAUL central needs to improve their payment processing systems. Peak demand should not shut down all payment processing. Get your stuff together UHAUL central.
Melissa L.The gentleman that worked or owned the place was very nice. Took care of us.
chris R.The driveway and parking lot was pot-holed and a little tight parking.
Rollin Y.It is really unfortunate that u-Haul does not offer any senior discount or AAA, during this time it sure would have been nice, Penske really helped us with half the price, and for that reason we will be going to Penske from now on.
Donna H.They worked rapidly . . . this location is excellent!!! I loved my experience with U-haul at this location. 5 stars.
marisol D.