Évaluations des clients Cooper Deli & Groceries
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Cooper Deli & Groceries
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Denis W. le
No cart available
Faith R. le
Very nice
Holly W. le
I reserved and was checked out for a 20' truck which would have costs 88$. As we were getting ready to leave the owner came out to say that was the wrong truck and ours had not arrived yet but to come inside and he'd "take care of us". It did not seem as if another truck would be available. One person wasn't bringing it back until 530pm. We got there at 11:15 and at noon I suggested that we instead just take the smaller truck and if a second trip was required that we just wouldn't pay the mileage. He said that would be fine. When I called at 7pm to say that because of the mix up we got stuck in the rain and did have to make a second trip so would be late he said again that this was no problem. I returned the truck at 11am the next day, and ended up getting stuck paying for the mileage, but was told I got a deal because I wasn't charged for a second day. There was another same size truck out front so my returning it less than 24 hours later didn't screw anyone else up so not paying for a second day was no favor. Long story short, i ended up paying 10$ more plus the extra gas than I would have for the larger truck. Not to mention the inconvenience of making 2 trips, and getting stuck in bad weather because of the 45 mins that was spent in the store.
Clayton F. le
Unfortunately the location where I chose to pick up the uhaul did not have the truck size I requested. I had to drive an extra 10 miles to pick up a truck. The store processor who handled the transaction was courteous and nice,
Tammy W. le
Nothing, this location and staff were amazing! Very fast, professional, prepared and helpful. Literally only took 15 minutes and I was off in the rental truck, wasted no time waiting on paperwork, mileage or anything. Highly recommend this place to anyone looking for uhaul equipment!
Gabriel P. le
Best customer service and great rental place
Melissa D. le
Awesome staff..very helpful and courteous!! Trucks extremely clean and well maintained. Will definitely recommend to friends and family!
DEAN B. le
Equipment reserved was not available. Make sure you can deliver on promises made.
Brigitte H. le
I put gas in and it was where it was supposed to be and I was charged for 2 gallons of gas at $4.00 a gallon and that was horrible! Gas price is 2.77 a gal. and when I told the man at the location that I will take the truck and put 2 more gallons in, he said he already put it through to uhaul, that was wrong!!!!!I should be refunded $8.00 as far as im concerned.
Julisa P. le
Nothing everything was good especially the customer service I received from Cooper Deli thank you so much!!
Rob H. le
When I made my reservation it was made and confirmed for a location closer to my overall moving destinations. However a short time after initial confirmation the pickup and drop off location was change by uhaul which increase the milage for me. This is upsetting considering I had to pay .99$ a mile and no mileage included in rental agreement!! This may change who I choose to rent a truck from for my upcoming needs
Richard M. le
Store posted open at 9am. Was still closed when I arrived at 9:40. Phone was not answered but clerk did show up about 10 minutes later
Vannie D. le
The whole experience was not good. The guy was really nice but i didn't get the ttuck i wanted and ended paying more and on top of that the customer service person i spoke to was very RUDE.
DAVID M. le
Great service, happy employee's, very helpful and already recommending to friends.
CRAIG F. le
Nothing- They were great.
Sara Y. le
Terrible charged more then I was suppose to be given a smaller truck very disappointed
Marc M. le
Nothing. It was perfect. The people were friendly and the location was well staffed. Sometimes these gas station/convenience store UHaul locations only have one person working and they have to stop checking you in or out to go sell cigarettes or lottery tickets. They should always have at least two people on staff, which this location did.
Ty C. le
The wiper blade came off during a rain storm and almost created an accident... Very unhappy with that!!!!
Jon R. le
Check engine light was on. Windshield wipers malfunctioned. Visor was broken. Pick-up location parking lot had SO many HUGE pot holes.
Jeremy T. le
I think everything went smoothly. I was promptly taken care of, the entire procedure was easily explained to me. All questions were answered, and more importantly, I was charged what I was quoted, which I was nervous about. I will recommend this location to family and friends, and I will surely return should a need for a truck arise in the future. Thank You
jim K. le
Couldn’t have gone better.
Christopher M. le
When I opened the back of the truck the appliance dolly was loose and the pads/blankets were on the floor. Other then that it was ok. I was charged for the pass I didn't use.
william F. le
Very helpful ,smooth process will go again.
Nicholas B. le
This place was amazing and friendly. Best customer service I have had in years!!!
carl S. le
Owner of Deli very helpful.
wayne W. le
My only complaint was that the U-haul website said that the facility opened at 9:30 am but they did not actually open until 10:00. While my scheduled pick up time was 10:00, I had hoped to arrive early to get the paperwork completed and be on the road by 10:00.
Kevin F. le
Absolutely the best customer service I’ve ever had renting a vehicle!! I will be back a bunch and passing on the good word to all my friends!
mark S. le
I liked the Deli experience. Lunch and a truck. Very friendly customers and workers.
Norma K. le
Nothing!
REBECCA D. le
Great service.. friendly people
Alan H. le
The location was not professional looking.
Lisa A. le
Have more trucks. I had to get a truck, that was bigger and more expensive, because the on I wanted wasn't available, don't know why other location can't being the right size to you. The people, at Cooper Deli were great.
Douglas H. le
Clean up the place. A deli & U-haul does not go together.
Stephanie G. le
The people here are friendly and welcoming.
Jerry M. le
Very professional and we'll handled transaction. I would recommend this business to anyone.
lenka B. le
Nothing The guy who started our transaction was very personable
patricia B. le
Mohammad was very professional. Will be renting from him in the future!
Robert S. le
Cooper Deli always does a fine job. I enjoy the people and will always give them first shot at my business. That being written, their only downside is a lack of vehicle types. Maybe increased business will allow them to expand their inventory..
Mary T. le
I am very happy with this place! I would highly recommend this location. I was treated very well. The truck was clean. The rated were fair. Thank you
Robert P. le
Had to wait over 60 minutes at the counter due to the rental system being down. Not sure if this is system-wide or location-specific. This negatively impacted the overall move that needed to occur.
Lisa A. le
The person who I came in contact, I believe his name was Moe, was GREAT, the truck had some issues, but the one thing was a hold on my c/c that I didn't expect to be there after full payment and receipt given. Overhaul I was very pleased.
Keith B. le
No issues. Got in and out no problem. Nice guys working.
Michael S. le
Get the truck serviced. It did not feel very safe driving.
David D. le
This family owned UHaul business is outstanding. I'll be back!
Stacey G. le
The gentlemen was very nice and worked very hard to get us a truck when the one we rented was not returned on time.
Harry W. le
Nothing to improve. Excellent service.
Linda H. le
Staff very helpful.
SONOMA B. le
The transmission is in poor condition. The light inside the box of the truck would not work properly, kept flashing on and off. The vehicle overall is in need of many repairs. The retailer itself was very pleasant, this is in no way a reflection on him.
Linda B. le
I had such excellent service at Cooper Deli. They went beyond to make sure everything was right for me. Thank you Cooper Deli. I will definitely refer you to others.
Robert S. le
My bad but I should have taken the time to get some information on the cruise control and tilt wheel. These guys are great. My second rental and I will be back!
Janet P. le
Easy and friendly with no surprises.