Le client n'a pas laissé de commentaire.
Clayton H
Customer Reviews for Cooper Roofing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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All good no problems
Ross JVan smelled gross inside.
Susan JCierra at the front desk and management were excellent through my rental process. Definitely would use their service again.
Arnold GNight and Day between Sierra and that motherfucker at Riverside.
Thomas RThe customer service at this location is the best I have ever seen. I will only rent from this location going forward and I will tell friends and family to do the same.
David LI wouldn't recommend u haul to anyone.
Samuel SEnsure a convenient drop off place is recommended. We asked for the closest drop off location to our unloading address and were given an option much farther away than necessary. U-Haul would not allow a change in our drop off location when requested.
Kate SEverything was great. Thanks
Wade FLady at the front desk was great . I suppose my only complaint would be backing out was a bit tricky unto a road . I think if they backed the truck in so I could have driven out woulda been better.
Karla JEasy to deal with and very polite. Je les recommande fortement.
Mark AVery knowledgeable and helpful courtesy very easy to deal with no stress
Jason AThis location was great!
Coralee MYoung lady from office very pleasant and helpful, came outside and moved trailer to rear of truck and hooked it up etc. Helped with lights check etc.
George SFast and courteous service. However I was dispatched with the wrong tow dolly
Matthew HNot up sell hitches
Brad MVery convenient location for Red Deer.
Garret WFriendly and easy-to-use Thank you
Roberta GI thought everything went as good as I expected it to be
KELLY JI really appreciated the friendly customer service along with knowledgeable staff. The lady did a great job. Merci
Antoine BVery friendly and helpful. Great experience
Brad WNothing, the staff are always friendly and are willing to help in anyway they are able too. Thank you for a wonderful experience!
Steve HGreat service at the front desk.
Phillipe LThe lady at front desk was FANTASTIC! Excellent customer service skills, efficient and super kind. Great Uhaul location!
Chelsey POne tow dolly was showing cords on one of the tires. Within minutes i was swapped to another one and on the road. Excellent service à la clientèle
Harvey CJust make sure the straps are put back on correctly. As it took almost an hour to unwind just one side of the straps. So almost two hours in the 30+ weather. However services was impeccable !
Jodi SNo issues with cooper roofing excellent service from them. Worst Experience with uhaul head office dispatch sent me 150km for a trailer that did not exists canceled my reservation then charged me extra. Will never use uhaul again. Zero stars. Absolute fail worst customer service ever.
Jason NCan't think of anything. All 3 ladies I dealt with were excellent.
Tony SThis location was great to help us out when other locations cancelled our reservations last minute. Good to see some places still have great customer service....
Rick MWonderful customer service!!! I returned the rented equipment(20" Truck + Auto-transport) to this location. The lady attendant went out of her way to provide guidance on backing up the truck- something I'm not very good at. The entire process was really stress free.
Victor OEverything is good
Artem BNo improvements needed Very very happy with their services
David TGood morning, I really appreciated the service at Cooper Plumbing in Red Deer. the location is ideal and easy to find. Harald
Harald ZFrom beginning to end, super easy!!! Thanks guys!! Doggo was nice touch! The only thing better would have been fresh baked apple pie smell!! ;D
Melinda JStaffan nf truck were excellent, the uhaul app was horrible and cost me 2 hours of valuable time. Will book through this location again but will never use app
Nathan TCheck fuel cap came on within a few miles. Didn't affect the drive. I did check it and it was fine but dash light wouldn't go off.
Donalda FNot a thing. They were able to accommodate me to rent an in town trailer on short notice. Very helpful and courteous staff.
Jack WBetter maintenance and mechanical inspections on on trailers would be great
Carl CCooper roofing was great! They were also the only U-Haul dealer that answered the phone when I tried it rent one
bill cExcellent service à la clientèle
Rhonda BStill 5-star rating but one thing I would have liked to have known was that I had to be present in order to receive a refund for the difference between the rental fee and the (higher) deposit's that had been made using debit card. This made me have to return one more time after dropping off the trailer after hours to get my refund. Maybe you can let customers know they must be present for any refunds they may be getting if they left said deposit by debit. Had I known, I would have returned the trailer during regular business hours and get my refund all in one trip. Overall, minor inconvenience but you're asking how things can be improved.
Dave MStaff were professional.
Douglas TParking is a little tight.
Willfred TVery good service. Cooper Roofing does an excellent job.
Kevin SVery busy yard. Space is limited. The young lady at the counter, very busy and really good at her job. Overall experience was really good. Would definitely recommend this location.
Blair FGreat hours of service. Friendly and knowledgeable customer service.
Lance SThe lady we dealt with was very helpful and didn't have to use the app that sucks
James DMs Cooper was very helpful.
Keith LVery friendly and nice environment !
Heath WAmazing service
Nicholas HStaff was very friendly and facility was generally well kept in clean. The yard area was very full, providing for a challenging parking location for the trailer. The onsite staff was happy to assist.
Mark C