Le client n'a pas laissé de commentaire.
ROBERT S.
Customer Reviews for Corbin Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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S.O.
Tammie H.Very friendly and helpful. Will definitely be back
BRIANNA D.Trailer leaked water inside. I expected a dry trailer.
BRYAN KRISTOPHER P.I wouldn't change anything. Wonderful service. Very helpful U-haul representative.
JOHN A.Corbin Storage helped my family through the last three years. Our parents had medical issues and we kids had to take care of the house -- daunting task!. They were amazing -- always answered the phone, always answered our questions, always helpful. We could not be more pleased with the service they provided and the care they took with our belongings. We recommend Corbin Storage highly and thank them deeply for all their support.
MEGAN C.A little hard to find behind other businesses up a gravel drive. The sign for drop off was small.
Brad P.I was accommodated in a dire situation with great help from office personnel.
ONA M.Nothing, it was an excellent experience
DOUGLAS R.Find out who told me on the Lexington uhaul that Corbin ky. Had no trailer rentals available when I drove to check myself stopped an spoke to a very nice gentleman that said he didn't understand why she told me no an she also told me the nearest trailer would be in Versailles , ky. North of Lexington pretty upset with the whole deal till we stopped in corbib an the gentleman totally gave me what I wanted !
DEWEY M.The staff always went above and beyond to help if needed.
ANGEL S. | Expérience généraleI was told to bring the truck back with the same amount of gas, quarter of a take, which it has in it. I was charged 16,50 $ for 4,4 gallon of gas. That's 4,12 $5 a gallon and gas here is 2,20 $ a gallon. It was setting on 1/4 of a take at pickup and also at drop off. I don't appreciate it and next time I will find someplace else to rent from.
DENNIS M.Very friendly staff delivered a quick pick up
JAMES M.My experience Friday was good, but it ended up costing me a lot of money. I originally planned on renting my truck on Monday after work. I used vacation time and left work early. The owner/franchisee said there “system†was down and he was unable to give me a truck without a contract. Had to call in sick to work Friday to pick up truck. This ended up costing me 250 dollars to take off work to do the moving I planned to do Monday evening. Owner gave me discount on bill, but it didn't even come close to how much I lost having to call into work.
Donnie A.Jeff was very helpful, I would rent from him again
Rodney P.Bought a utv in Richmond was considering hiring a rollback to pick it up .my wife suggested we rent a trailor, I'm so glad we did 55,00 $ and some change. Probably saved 100,00 $ thanks uhaul behind Tim short in corbin ky.
RANDALL B.The gas was marked full when I got the truck.i only drove 22 miles. Had to put seven gallons of gas in to get it back to full. No way that truck gets three miles per gallon with hardy anything in it. I kept the gas station receipt to prove it. Oh well I just had just eat it.
Jeffrey K.The very worst experience I have ever had as a moving help vendor and uhaul customer. I was 3 hours late to bring the Ubox to the customer all because this location was incompetent on how to do a reversal which he should have never done due to his trucks not being in safe driving conditions
VONTRAIL R.Wonderful people to rent from! They are very friendly and professional. I will always recommend them.
DEBORAH M.Excellent customer service! Good value.
Jimmy P.Excellent Service. Jeff is a True Professional.
MARK G.Great service. He even stayed after to make sure we got everything we need. Exceptional service
LANCE T.well done
JOHN G.Very good service, friendly, would definitely recommend
Pauline P.No one came to see me. I dropped the dolly off and left, feeling uneasy about leaving the trailer where anyone could get it.
James G.S.O.
robin L.Nothing, was excellent
Sheila M.Only negative is the roadway into the facility. It is currently gravel with several rough patches, but everything else was a great experience!
Peggy R.Great customer service, friendly
Brittany P.No improvements needed.
Allen Bruce C.Insurance rip-off!
Jim T.Although the pickup was a very pleasant and speedy process, the truck had broken pieces of shattered glass in it. Otherwise I was very pleased and would highly recommend this location for U-haul service.
Thomas B.Truck had some real vibration
Jimmy W.trouble with break lights, Corbin storage employees were awesome
BEVERLY E.Repair the truck..
oscar W.Yes,I've been at all the U haul dealers from Jellico,Tn,Williamsburg,Corbin and London ,Kentucky.This dealer has got a perfect fenced in lot with a family person attitude.This was a great rental experience.keep up the good work.
Floyd J.Nothing the guy was fantastic at his job. He is a credit to your organization.
jeffrey C.Travis has been a God send to my family and me. He has helped us through a tough time of getting our parents' home boxed up and stored. He had everything we needed or knew where we could get it. This past year went far smoother because of him and his staff. We never had to worry that our things were not safe and secure, which takes one big thing off our minds. I recommend him highly.
MEGAN C.Accept cash without a deposit! You force people to use a credit card and that's bull crap also.
Scottie S.Cab was dirty.
Jeremiah J.Jeff at Corbin uhaul was wonderful. I would do business with them again.
junior P.Service was great. First time to use a tow dolly. Clerk gave me great instructions.
robert B.My reservation was made on-line and originally scheduled for Hot Wheelz in Woodbine, KY. When I arrived at that location no one was present and there wasn't a car dolly on the lot. I called a number posted on the property door but no one answered. I went back on-line and found the Corbin Storage location and my reservation was transferred to that location.
Tony J.Make sure that they are always friendly and if possible don't charge so much.. I was charged for two shipping's when it would of been nice just to have my items transferred and charged once. I probably will never use Uhaul again.
Michelle P.The place is kind of hidden back off the highway and there wasn't a sign so I had a little trouble finding it. I dropped it off when they were closed so I don't know what the staff or pick up process is like there. They just didn't have a lot of instruction on how to drop the truck off after hours.
Brandon A.Better signage would help locate the long driveway that leads to the facility, which is located behind other businesses.
Barry V.