Le client n'a pas laissé de commentaire.Tushar P.
Customer Reviews for Corderos Auto Repair
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Princeton Junction, NJ 08550
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 3h pm
- Sam : 8h30 am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 7/4/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Only interacted by phone. But, the drop off location was easily accessible, and the agent was very helpful on the phone.Paul F.
Professional, efficient, and kind. Would use them again!Victoria O.
The staff at Corderos was extremely helpful: pickup and drop-off went quickly and smoothly, they clearly explained the conditions of my rental, as well as helped me understand how to drive the van - since this was my first time using U-haul. Their kindness and support contributed to relieving some of the stress of the moving process - highly recommended!Bianca C.
Le client n'a pas laissé de commentaire.Bonnie G.
Checking out online took a long time. I was actually able to complete the process because the pictures would not load.GLEN C.
Le client n'a pas laissé de commentaire.Howard B.
Excellent and courteous customer service. The gentleman serving us was very knowledgable and provided us with all the relevant information. Je la recommande fortement.Turab L.
Very professional 👍👍â€¼ï¸Lynn R.
I cannot comment on the service at the counter, however future renters will need to know that mobile phone service at this location is very limited, resulting in very slow upload times for all the photographs the online rental requires. The online checkout and checkin both work, but patience is required while the photos upload.Kenneth H.
The customer service here is exemplaryThomas J.
Nothing! Service and equipment were great, personnel were thorough and polite.Chloe E W.
Le client n'a pas laissé de commentaire.Kathie T.
Le client n'a pas laissé de commentaire.John K.
Le client n'a pas laissé de commentaire.jun Z.
Le client n'a pas laissé de commentaire.Madeline E.
They recorded the wrong starting mileage. UHaul ended up billing us for hundreds of miles that we did not drive. The dispute has never been resolved. We ended up not renting from UHaul for many years for our business. Penske is pretty happy with the thousands of dollars we spent there.John L.
I was not able to submit return on the UHaul mobile Application even after 4 to 5 attempts, it does not go anywhere after taking picture. I had to reach out customer care, had to wait long.Sudheer C.
Le client n'a pas laissé de commentaire.JAYANTHRAM G.
Le client n'a pas laissé de commentaire.Young C.
The people at theis agency went the extra mile to insure the equipment I was renting was in good condition and that I understood how to use it safely. They were also very friendly and pleasant to deal with.LEE G.
Perfect experience; very good and professional staff.Anne Gabrielle C.
Le client n'a pas laissé de commentaire.Yiming C.
Very friendly & efficient, in & out no problems! Great service!John S.
The app is having a lot of problems, It takes a long time to load. I wasn't able to check in and deliver the van. Took a lot of time, at the end I went to the front desk, a useless and time-consuming app.Gustavo A.
Friendly greeted. Went over all options and suggested good options suits usRAJENDRAN R.
the parking location has lots of small rocks. And if you are going at night by yourself, make sure you check in online first. the signal there wasn't that well.William W.
Le client n'a pas laissé de commentaire.AMILCAR C.
AJ was very helpful!Stephen C.
AJ was the best! He made sure everything was perfect.SUSAN W.
Le client n'a pas laissé de commentaire.AHMED H.
Le client n'a pas laissé de commentaire.PETER A.
Le client n'a pas laissé de commentaire.ROBERT L.
Le client n'a pas laissé de commentaire.JIERU S.
Nice service and friendly people.Yiqiang W.
The service provided by Corderos is excellent. U-Haul should provide a few more dollies to them. Occasionally they don't have enough dollies for all customers.ANIL J.
Everything worked well and both, the pick-up and the drop-off, were easy using the app. Note for improvement: if extra items are not available, like dollies, it would be nice to be notified as soon as possible, instead of finding out yourself after opening the truck.RAYMUNDO A.
Le client n'a pas laissé de commentaire.JOSEPH K.
Le client n'a pas laissé de commentaire.SHARATH REDDY S.
Have an alternate number to call the location, business was closed. There was also no instructions on how to do the 24/7 pick up. Next time I will pickup from a actual uhual place.Nicholas B.
worst experienceJosepharundass J.
Le client n'a pas laissé de commentaire.EDWARD P.
The check in process is a painAARON M.
Le client n'a pas laissé de commentaire.MARK L.
I don't even know where to start. I selected a location that was 0,2 miles from my house. Turns out the truck i booked wasn't there and then I was sent to a location 46 miles from my house. The only good thing was the service rep on the phone gave me some money and extra miles for all that travel. When I got to this new location, there is no sign stating that this is a Uhaul rental place. It's a garage to fix cars that also has uhauls. When i got there, their whole team was eating lunch out in the customer waiting error and smoking cigarettes. The place was dirty and it took a while for the person to actually help me, felt like i interrupted their lunch and they were fine with me waiting. From there, the check out itself was a little unprofessional. I asked if they needed my parents license to add to the rental and they said no, skimmed through the instructions, insurance and signatures. I put my credit card in, then they gave me a contract from a printer that was clearly running out of ink, a broken key tag and told me where to find the truck. What really pisses me off and makes me never want to rent from uhaul again is my credit card number being stolen. I only used this credit card at uhaul, normally i use debit or pay cash, so this uhaul was the only charge on this credit card and the next day I get a call from my credit card company stating there has been fraud on my card - someone stole my card number and tried to charge over 5,000. I am furious because I had to cancel that card and have a new one all while moving to a new state. I am furious with your company and would never recommend it to anyone after this experience. Oh, and on top of that, the truck had dog hair everywhere when we got it. My parents took pictures but that is unacceptable, what if I was allergic.SAMANTHA J.
Le client n'a pas laissé de commentaire.Masud K.
Truck mirrors very hard to adjust . Should be automatic not manualJOHN A.
Le client n'a pas laissé de commentaire.MICHAEL T.
Le client n'a pas laissé de commentaire.THOMAS C.
Le client n'a pas laissé de commentaire.Ryan B.
Le client n'a pas laissé de commentaire.STEVEN D.
Fix the Uhaul Android mobile application. As numerous reviewers have commented, the app does not work for rental returns since the photo upload (of the required odometer and fuel gauge readings) does not work; therefore I had to use the Uhaul website instead to return my rental.MARC V.
Le client n'a pas laissé de commentaire.JOSEPH T.
Le client n'a pas laissé de commentaire.Michael E.
Le client n'a pas laissé de commentaire.CAROLINE S.
Le client n'a pas laissé de commentaire.Edward B.
Le client n'a pas laissé de commentaire.CARLO R.
The windshield was very dirty and hard to see through. There was water in the door handle. The interior should have been wiped and sanitized.CHERYL B.
Le client n'a pas laissé de commentaire.Maxikumar G.
Internet reception was really bad in this location. I was having hard time to book online in the location. When I returned the van and i need to capture pictures to complete the return, it failed to send the capture pictures at least 10 times. It took me 20 minutes to complete...Thomas G.
The location should be clean and there should be proper lighting in the Parking zone.Vikas A.
Le client n'a pas laissé de commentaire.Nicholas K.
Bad costumer service experience !JOHNNY E.
Very good customer serviceI C.
When I returned the truck, one of the UHaul people asked me if I had folded the blankets. I didn't realize I needed to do that to avoid an extra charge. So I told him I hadn't done it, but would do it right away. He came out and helped me fold them, in 95 degree heat. He didn't need to do that. I really appreciated his help, and enjoyed talking with him while we did the folding.MICHAEL B.
The 10 ft truck had a traction problem as the light kept coming on. The inconsistency of where to pick up the truck and the size of the truck made the experience horrible.ERNEST H.
Le client n'a pas laissé de commentaire.FARHANA R.
Le client n'a pas laissé de commentaire.KERRY Y.
Amazing customer serviceJade C.
Le client n'a pas laissé de commentaire.CARLO R.
Great service and a smooth processâ€” would recommend this location to anyone.PAUL B.
I was pleasantly surprised by the ease of your rental process, your pricing structure and your over-the-phone customer service when I needed to rent for an extra day. Bravo!STEVEN R.
very well.MANJARI M.
Excellent location and the instructions/ help I received at this location was outstanding. Very friendly and courteous. % star locationCharles T.
Le client n'a pas laissé de commentaire.TRILOCHAN K.
They were very curtious and helpfulRONALD Z.
Everything was good except I never received the dolly I had reserved. It wasn't too bad I just hope I'm not charged for itADAM H.
Able to do most of the reservation online. Fast and easy.Marvin H.
The final number in the Uhaul app and my final invoice were ~$30 different (1/3 more). I don't have any problem with the charges, but I would have made different decisions if the correct number was shown, e.g. put some gas in the truck. A bunch of tax charges aren't shown in the app and I was charged $18 for gas instead of the $9 the app told me I would be charged.Andrew W.
At 100F, I had to drive with absolutely no air conditioning in the vehicle for 5 hours.Krishna Kireeti B.
Le client n'a pas laissé de commentaire.MARIA L.
Le client n'a pas laissé de commentaire.RONALD A.
The process was easy and smooth.Eric H.
You mobile pickup option is seriously flawed. I had to call customer service three times to try to get through the process of picking up and dropping off my vehicle. The mobile records are all wrong and tried to charge me an extra $100 for my drive. The last time I called, customer service kept me on hold for 45 minutes before I finally gave up and hung up. Your website for the mobile pickup is glitchy and your customer service does not have enough representatives to speak to them in a timely manner. I will never rent from your mobile option again, and I will try to avoid renting from in-person locations as well, if possible, because I am so frustrated with my experience. Absolutely terrible.Laura B.
The app had many issues. Also the online onboarding process was terrible. I spent 1 hour outside waiting to get the lock box code. Why would you not require me to input information before I went to puck up the truck. It was not a very funny experience. The only saving grace was AJ he was amazing when I came back to return the truck.Ali K.
Le client n'a pas laissé de commentaire.KEVIN D.
Van was dirty. Cab not clean and back of van saw dusty. Air conditioner didn't work, drivers window got stuck open so when I got it closed, I couldn't open it for ventilation, The blankets I paid for were not in the back. I spoke to a Uhaul representative who offered me $10 off next rental. Manager played phone tag with me with poor follow through. Still haven't spoken to him. I rented 5 trucks in last 13 months. Will reconsider for next time.KATHLEEN S.
Worst U-Haul Experience!!! When I reserve online, the system told me the mile rate is $0,99/mile. But when I was on site, the pickup location told me the price is $1,29/mile with some very ridiculous reasons. And they forced me to drive the cargo back in business hour, if not they will charge me â€œ$20 convenience feeâ€! Moving always takes a lot of time and I always return after business hour before and I NEVER had been charged before! I strongly regretted to reserve on this pickup location. If you can refund the $20 convenience fee plus the gap of mile rate (61 miles in total, mile fee gap is $18,3), I may feel better.Peizhe C.
The customer service was exquisite! From my initial call until I returned the truck, Darren was as knowledgeable and helpful as any customer service rep I've met. Thank you for contracting such an awesome location!NATHAN C.
Le client n'a pas laissé de commentaire.Namsoug K.
The customer service and friendliness was exceptional at this oneDIANA G.
Le client n'a pas laissé de commentaire.AMY D.
Le client n'a pas laissé de commentaire.ELIZABETH P.
Very helpfulTARA B.
Le client n'a pas laissé de commentaire.TURNER A.
Le client n'a pas laissé de commentaire.Yao L.
The agent was very helpful, and answered all my concerns. Check in and check out was a breeze. It was also a big plus to have a place to park my car until I return the rental.PETER B.
Le client n'a pas laissé de commentaire.Anthony C.